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    • 1. 发明申请
    • CONTEXTUAL PRESENCE IN COLLABORATIVE SYSTEMS
    • 协同系统中的语境存在
    • US20130218993A1
    • 2013-08-22
    • US13571054
    • 2012-08-09
    • Krishna Kishore DHARAVenkatesh KrishnaswamyXiaotao Wu
    • Krishna Kishore DHARAVenkatesh KrishnaswamyXiaotao Wu
    • G06F15/16
    • H04L67/24G06Q10/10
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for ‘broadcasting’ presence notifications either directly or through complex user-driven systems by replacing the rule-driven approach or the subscription approach with an presence arrangement that is based on context, otherwise known as contextual presence. When a user publishes his or her presence information, either one state or as a set of states, a contextual presence system notifies only those users whose interactions are either expected or do not cause interruptions to users' work. Other than publishing their current presence state or states, contextual presence does not require any configuring or managing from the user and is dynamic both in terms of the changing set of people it notifies and in relation with time.
    • 这里公开的是系统,方法和非暂时的计算机可读存储介质,用于通过以基于以下的存在布置替换规则驱动方法或订阅方法来直接地或通过复杂的用户驱动的系统“广播”存在通知 上下文,也称为上下文存在。 当用户发布他或她的存在信息,一种状态或一组状态时,上下文存在系统仅通知其交互是预期的或者不会导致用户工作中断的那些用户。 除了发布其当前状态或状态之外,上下文存在不需要从用户进行任何配置或管理,并且在其通知的人员和与时间有关的变化中是动态的。
    • 3. 发明授权
    • Distributed priority queue that maintains item locality
    • 分布式优先级队列维护项目位置
    • US08484651B2
    • 2013-07-09
    • US12115031
    • 2008-05-05
    • Ratan BajpaiKrishna Kishore DharaVenkatesh Krishnaswamy
    • Ratan BajpaiKrishna Kishore DharaVenkatesh Krishnaswamy
    • G06F13/18
    • G06F9/546G06F2209/548
    • A method of administering a distributed priority queue structure that includes removing a highest priority item from a current root node of a tree structure to create a temporary root node, determining for each subtree connected to the temporary root node a subtree priority comprising the priority of the highest priority data item in the each subtree, determining as the highest priority subtree connected to the temporary root node the subtree connected to the temporary root node having the highest subtree priority, determining whether any of the one or more data items stored at the temporary root node has a higher priority than the highest subtree priority and directing an arrow to the subtree having the highest priority or to the temporary root itself if the priority of the data items stored at temporary root is higher than the priorities of the connected subtrees.
    • 一种管理分布式优先级队列结构的方法,包括从树结构的当前根节点移除最高优先级项以创建临时根节点,为连接到临时根节点的每个子树确定子树优先级,该子树优先级包括 确定每个子树中的最高优先级数据项,确定连接到具有最高子树优先级的临时根节点的与临时根节点连接的子树的最高优先级子树,确定存储在临时根目录中的一个或多个数据项中的任何一个 如果存储在临时根上的数据项的优先级高于连接的子树的优先级,则节点具有比最高子树优先级更高的优先级并且将箭头指向具有最高优先级的子树或临时根本身。
    • 4. 发明授权
    • Method and system for automatic conference call session migration
    • 自动电话会话迁移的方法和系统
    • US08300790B2
    • 2012-10-30
    • US12978896
    • 2010-12-27
    • John F BufordKrishna Kishore DharaVenkatesh KrishnaswamyXiaotao Wu
    • John F BufordKrishna Kishore DharaVenkatesh KrishnaswamyXiaotao Wu
    • H04M3/42
    • H04L12/1822H04L51/066
    • Disclosed herein are methods, systems, and non-transitory computer-readable storage media for conference call session migration. The conference call session migration includes automatically configuring and establishing a target conference call session during a source conference call session; automatically converting session state and session history from a source format of the source conference call session to a target format of the target conference call session, and automatically connecting per-user clients to the target conference call session. For example, in response to a request from a session manger, the participants on the source conference call session are added to the target conference call session in order to add new media or other conferencing capabilities subject to network and server capabilities, user devices, user conferencing software, user location, user preferences, and policies.
    • 这里公开了用于会议呼叫会话迁移的方法,系统和非暂时的计算机可读存储介质。 电话会议迁移包括在源电话会议期间自动配置和建立目标会议呼叫会话; 将会话状态和会话历史从源会议呼叫会话的源格式自动转换为目标会议呼叫会话的目标格式,并且将每个用户客户端自动连接到目标会议呼叫会话。 例如,响应于来自会话管理器的请求,源会议呼叫会话的参与者被添加到目标会议呼叫会话,以便添加受媒体或服务器能力的新媒体或其他会议功能,用户设备,用户 会议软件,用户位置,用户偏好和策略。
    • 5. 发明申请
    • SYSTEM AND METHOD FOR PROVIDING PREDICTIVE CONTACTS
    • 用于提供预测联系的系统和方法
    • US20110231396A1
    • 2011-09-22
    • US12896649
    • 2010-10-01
    • Krishna Kishore DHARAVenkatesh KRISHNASWAMYEunsoo SHIMXiaotao WU
    • Krishna Kishore DHARAVenkatesh KRISHNASWAMYEunsoo SHIMXiaotao WU
    • G06F17/30
    • G06Q10/1095H04L12/1818H04L47/70H04L65/403H04M3/565
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for providing predictive contacts. A system configured to practice the method first analyzes a communication history and a current usage context of a user. Based on the analysis, the system ranks contacts that the user is likely to communicate with from a list of contacts to yield ranked contacts. The system identifies a respective motive for ranking each contact, and presents a predictive list of contacts based at least in part on the ranked contacts, wherein each ranked contact in the predictive list of contacts includes at least part of the respective motive. The system can update the predictive list of contacts in real time as the current usage context changes. The communication history can include, for example, emails, instant messages, phone calls, video conferences, and calendar events. The motive can include a user interaction history with a particular contact.
    • 本文公开了用于提供预测性联系的系统,方法和非暂时的计算机可读存储介质。 被配置为练习该方法的系统首先分析用户的通信历史和当前使用情况。 根据分析,系统将用户可能从联系人列表中进行通信的联系人排列,以产生排名联系人。 系统识别用于对每个联系人进行排名的相应动机,并且至少部分地基于排名的联系人呈现联系人的预测列表,其中联系人的预测列表中的每个排名的联系人包括相应动机的至少一部分。 随着当前使用情况的变化,系统可以实时更新联系人的预测列表。 通信历史可以包括例如电子邮件,即时消息,电话呼叫,视频会议和日历事件。 动机可以包括与特定联系人的用户交互历史。
    • 8. 发明授权
    • Dynamic, interactive call notification
    • 动态交互式通话通知
    • US07180991B2
    • 2007-02-20
    • US10190629
    • 2002-07-08
    • Krishna Kishore DharaDavid Joseph Skiba
    • Krishna Kishore DharaDavid Joseph Skiba
    • H04M1/56H04M15/06H04M3/42H04M1/64
    • H04M3/42365H04M1/663H04M3/42059H04M15/06H04M2203/1008
    • A system and method that provides a dialog with the called party when a call is received, a process is initiated to communicate with the calling party and a process is initiated to communicate with the called party. The processes communicate with each other to provide limited communication between the called and calling parties without an actual connection being made between them. The called party process determines disposition of the call based on the caller ID of the calling party and the state of the called party telephone. Advantageously, the called party process prompts the called party as to how to handle the call. The called party can request further information regarding the person calling, the purpose of the call, etc., without a connection being made to the calling party.
    • 一种当接收到呼叫时与被叫方提供对话的系统和方法,启动与主叫方进行通信的过程,并启动进程以与被叫方进行通信。 这些过程彼此通信以在被叫和呼叫方之间提供有限的通信,而不在它们之间进行实际的连接。 被叫方进程根据主叫方的主叫方和被叫方电话的状态确定呼叫的处理。 有利地,被叫方处理提示被叫方如何处理该呼叫。 被叫方可以请求有关呼叫的进一步信息,呼叫的目的等,而不与呼叫方进行连接。
    • 9. 发明授权
    • System and method for classifying communications that have low lexical content and/or high contextual content into groups using topics
    • 使用主题将具有低词汇内容和/或高背景内容的通信分类为组的系统和方法
    • US08868406B2
    • 2014-10-21
    • US12978983
    • 2010-12-27
    • Vikranth Babu TirumalachettyKrishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • Vikranth Babu TirumalachettyKrishna Kishore DharaVenkatesh KrishnaswamyEunsoo ShimXiaotao Wu
    • G06F17/27
    • G06F17/2745
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for identifying document topics. A system configured to practice the method receives a document from a corpus of documents, learns interpersonal relationships of users associated with the document, performs a lexical analysis of the document, and, based on the interpersonal relationships of the users and the lexical analysis, identifying a topic for the document. The approaches disclosed herein can integrate user-people relationships to identify topics for documents with low lexical or high contextual content. The system can learn this user-people relationship from context. The system uses this learned behavior to identify communication documents correctly. Another aspect is the separation of the two phases. The system overlays the learned model on the lexical topic analysis, allowing the system to capture user-defined topics and user behavior that is learned from other factors such as medium (calls, events, etc) or user preferences.
    • 本文公开了用于识别文档主题的系统,方法和非暂时的计算机可读存储介质。 配置为实施该方法的系统从文档语料库接收文档,学习与文档相关联的用户的人际关系,对文档进行词法分析,并且基于用户的人际关系和词汇分析,识别 该文档的主题。 本文公开的方法可以将用户 - 人员关系集成以识别具有低词汇或高语境内容的文档的主题。 该系统可以从上下文中学习这个用户与人的关系。 系统使用此学习行为来正确识别通信文档。 另一方面是分离两相。 该系统将学习的模型覆盖在词汇主题分析上,从而允许系统捕获用户定义的主题和从诸如中等(呼叫,事件等)或用户偏好等其他因素学习的用户行为。
    • 10. 发明申请
    • SYSTEM AND METHOD FOR ENHANCING COMMUNICATION SERVICES BASED ON USER BEHAVIOR AND RELATIVE TRENDING PATTERNS
    • 基于用户行为和相关趋势模式增强通信服务的系统和方法
    • US20130144682A1
    • 2013-06-06
    • US13308832
    • 2011-12-01
    • Krishna Kishore DharaPrasad Vishwas KatreVenkatesh Krishnaswamy
    • Krishna Kishore DharaPrasad Vishwas KatreVenkatesh Krishnaswamy
    • G06Q10/00
    • G06Q10/04G06Q10/107G06Q30/0201G06Q50/01
    • Disclosed herein are systems, methods, and non-transitory computer-readable storage media for enhancing communication services based on relative trending. A system configured to practice the method identifies, from a set of historical communication data associated with a user, relative trending data. Based on the relative trending data, the system identifies a plurality of communication periods within the historical communication data. For a time series associated with one of the communication periods, the system identifies a relative trending pattern in the relative trending data, and performs an action based on a comparison of current communication data to the relative trending pattern for a respective communication period. The communication period can be a fixed, recurring duration of time. The relative trending data is typically associated with at least one variable, which may be, for example, a second user. The system can identify and use trend peaks, patterns, and confidence levels in this approach.
    • 本文公开了用于基于相对趋势增强通信服务的系统,方法和非暂时的计算机可读存储介质。 被配置为练习该方法的系统从与用户相关联的一组历史通信数据中识别相对趋势数据。 基于相对趋势数据,系统识别历史通信数据内的多个通信时段。 对于与通信周期中的一个相关联的时间序列,系统识别相对趋势数据中的相对趋势模式,并且基于当前通信数据与相应通信时段的相对趋势模式的比较来执行动作。 通信期可以是固定的,重复的持续时间。 相对趋势数据通常与至少一个变量相关联,变量可以是例如第二用户。 该方法可以识别和使用趋势峰值,模式和置信水平。