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    • 2. 发明申请
    • LOCATION BASED QUALITY OF SESSION CONTROL IN UNIFIED TELEPHONY
    • 基于位置的质量控制在统一的电话
    • US20130279677A1
    • 2013-10-24
    • US13449676
    • 2012-04-18
    • CHELSEA C. BEERSEPATRICK J. O'SULLIVANJEFFREY B. SLOYERCAROL S. ZIMMET
    • CHELSEA C. BEERSEPATRICK J. O'SULLIVANJEFFREY B. SLOYERCAROL S. ZIMMET
    • H04M3/42
    • H04M3/2227H04M3/56
    • Implementing a location and historical trend based quality of session in unified telephony can begin with establishing a conference call. The location of each end-user device can be determined and a query of a previously established data store with historical trend data for quality of session for each end-user device based on the location of an identifier for the end user device can be performed. If the results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline can be performed. Alternatively, the location and historical trend data and analysis for the collaboration session can be presented to a human moderator, who can be prompted to select a desired corrective action.
    • 在统一电话中实现位置和历史趋势的会话质量可以从建立电话会议开始。 可以确定每个终端用户设备的位置,并且可以基于终端用户设备的标识符的位置来执行先前建立的数据存储的查询,其具有用于每个终端用户设备的会话质量的历史趋势数据。 如果查询的结果表明最终用户设备的会话质量低于为电话会议建立的基准的相对较低的质量,则设计用于确保电话会议的纠正措施以基线或以上的会话质量进行 可以执行。 或者,协作会话的位置和历史趋势数据和分析可以呈现给人类主持人,谁可以被提示选择所需的纠正措施。
    • 6. 发明申请
    • Secure electronic message conveyance
    • 安全的电子信息传送
    • US20120079034A1
    • 2012-03-29
    • US12890774
    • 2010-09-27
    • Colm FarrellLiam HarpurPatrick J. O'SullivanFred RaguillatCarol S. Zimmet
    • Colm FarrellLiam HarpurPatrick J. O'SullivanFred RaguillatCarol S. Zimmet
    • G06F15/16
    • H04L51/12H04L63/105
    • A method of secure electronic message conveyance. The method can include, via a processor, receiving a request to forward an electronic message originally received by a first user to at least a second user. The method also can include, based on content contained in the electronic message, selecting from a plurality of approval entities at least one approval entity that is to determine whether the electronic message is approved to be forwarded to the at least a second user, and receiving from the selected approval entity an indication that indicates whether the electronic message is approved to be forwarded to the second user. The method further can include, responsive to the selected approval entity approving the forwarding of the electronic message to the second user, automatically forwarding the electronic message to the second user.
    • 一种安全的电子信息传送方法。 该方法可以包括经由处理器接收将原始由第一用户接收的电子消息转发给至少第二用户的请求。 该方法还可以包括基于电子消息中包含的内容,从多个批准实体中选择至少一个批准实体来确定电子消息是否被批准转发给至少第二个用户,并且接收 从所选择的认证实体,指示电子消息是否被批准转发给第二用户的指示。 该方法还可以包括:响应于所选择的批准实体批准向第二用户转发电子消息,自动将电子消息转发给第二用户。
    • 7. 发明授权
    • Automatic conversion of email threads into collaborative workspaces
    • 将电子邮件线程自动转换为协作工作区
    • US08126975B2
    • 2012-02-28
    • US12413738
    • 2009-03-30
    • Ronan HoyneDeclan JoyceRonan RedicanCarol S. Zimmet
    • Ronan HoyneDeclan JoyceRonan RedicanCarol S. Zimmet
    • G06F15/16
    • G06Q10/107G06Q10/10
    • Automatic conversion of an email thread (or another form of electronic communication, such as IM chat content) into a collaborative workspace can begin with the detection of the addition of a reply message to an existing email thread by an email conversion handler. The existing email thread can include a main message and one or more reply messages. Satisfaction of user-defined or administrator-defined conversion criteria can then be assessed for the existing email thread. When the conversion criteria are satisfied, the existing email thread can be automatically converted into an artifact of a collaborative workspace contained within a collaborative environment. The collaborative workspace can be specific to the existing email thread. The designated participants of the existing email thread can be members of both the email and collaboration systems, and can be provided access to the collaborative workspace.
    • 将电子邮件线程(或其他形式的电子通信,如IM聊天内容)自动转换为协作工作空间可以从电子邮件转换处理程序检测到现有电子邮件线程的回复消息的添加开始。 现有的电子邮件线程可以包括主消息和一个或多个回复消息。 然后可以对现有的电子邮件线程评估用户定义或管理员定义的转换条件的满意度。 当满足转换标准时,现有的电子邮件线程可以自动转换成协作环境中包含的协同工作空间的工件。 协作工作空间可以是现有的电子邮件线程。 现有电子邮件线程的指定参与者可以是电子邮件和协作系统的成员,并且可以提供对协作工作空间的访问。
    • 8. 发明授权
    • Method and system for allowing multiple users to access and unlock shared electronic documents in a computer system
    • 允许多个用户在计算机系统中访问和解锁共享电子文档的方法和系统
    • US08024361B2
    • 2011-09-20
    • US11876866
    • 2007-10-23
    • Chenita D. DaughtryCarol S. ZimmetRobert C. WeirMohamed Bachiri
    • Chenita D. DaughtryCarol S. ZimmetRobert C. WeirMohamed Bachiri
    • G06F7/00
    • G06F21/604G06F2221/2147
    • A system for allowing multiple users to access and unlock shared electronic documents in a computer system. A group of users are defined as potential “lock-breaker” users for a document, such that they are automatically contacted in the event that a user wishes to unlock the document after it has been locked by another user. The lock-breaker users defined for a document are given access rights to the document that allow them to break a current lock on the document, so that it can be opened for editing, and accordingly re-locked. The lock-breaker users for a document may be organized in a hierarchy, such as a hierarchy matching the relationships of employees of an organization. The lock-breaker hierarchy may define the order in which the lock-breaker users are automatically contacted when a user wishes to access a locked document (e.g. an LDAP directory tree or social network).
    • 一种用于允许多个用户在计算机系统中访问和解锁共享电子文档的系统。 一组用户被定义为文档的潜在“锁定”用户,使得在用户希望在其被另一用户锁定之后希望解锁该文档时,它们被自动联系。 为文档定义的锁定用户用户可以获得文档的访问权限,允许它们打破文档上的当前锁定,从而可以打开它来进行编辑,从而重新锁定。 用于文档的锁定用户可以被组织在层次结构中,例如与组织的雇员的关系相匹配的层次结构。 当用户希望访问被锁定的文档(例如LDAP目录树或社交网络)时,锁定断层分级可以定义锁定用户用户自动联系的顺序。