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1. 发明授权

US08661056B1 System, method and computer program product for publicly providing web content of a tenant using a multi-tenant on-demand database service 有权
标题翻译：使用多租户点播数据库服务公开提供租户的网页内容的系统，方法和计算机程序产品
公开(公告)号：US08661056B1
公开(公告)日：2014-02-25
申请号：US12611697
申请日：2009-11-03
申请人： Bulent Cinarkaya , Steven Tamm , Jayesh Sureshchandra , Alex Warshavsky , Irandi Upeka Bulumulla , Benjamin Fry , Kenneth Douglas Scott , David Brooks
发明人： Bulent Cinarkaya , Steven Tamm , Jayesh Sureshchandra , Alex Warshavsky , Irandi Upeka Bulumulla , Benjamin Fry , Kenneth Douglas Scott , David Brooks
IPC分类号： G06F7/00 , G06F17/30
CPC分类号： H04L63/104 , G06F17/30589 , G06F17/30864 , G06F17/30867 , G06F17/30887 , G06F17/30893 , G06F21/10 , G06F21/60 , G06F21/6218 , G06F21/6227 , G06F2221/0717 , H04L63/102 , H04L67/02
摘要： In accordance with embodiments, there are provided mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service. These mechanisms and methods for publicly providing web content of a tenant using a multi-tenant on-demand database service can allow the web content to be published by a tenant using the multi-tenant on-demand database service for use by non-tenants of the multi-tenant on-demand database service.
摘要翻译：根据实施例，提供了使用多租户点播数据库服务公开提供租户的网页内容的机制和方法。使用多租户点播数据库服务公开提供租户的网页内容的这些机制和方法可以允许租户使用多租户点播数据库服务来发布网页内容，供非住户按需数据库服务使用多租户点播数据库服务。

2. 发明授权

US08566654B2 Debugging site errors by an admin as a guest user in a multi-tenant database environment 有权
标题翻译：在多租户数据库环境中，作为访客用户的管理员调试站点错误
公开(公告)号：US08566654B2
公开(公告)日：2013-10-22
申请号：US12856125
申请日：2010-08-13
申请人： Bulent Cinarkaya , Irandi Upeka Bulumulla , Ryan Guest
发明人： Bulent Cinarkaya , Irandi Upeka Bulumulla , Ryan Guest
IPC分类号： G06F11/00
CPC分类号： G06F11/0769 , G06F11/0709 , G06F11/327
摘要： An approach for debugging site errors in a multi-tenant database system is disclosed. An example method can include receiving a request from a site administrator to access an enhanced error message and determining if the site administrator is approved for viewing the enhanced error message by evaluating exceptions associated with the enhanced error message, the request, and the site administrator. The example method further includes modifying a detailed error message related to the request for generating the enhanced error message, and providing the enhanced error message to the site administrator based on the approval determination.
摘要翻译：公开了一种在多租户数据库系统中调试站点错误的方法。示例性方法可以包括从站点管理员接收访问增强的错误消息的请求，并通过评估与增强的错误消息，请求和站点管理员相关联的异常来确定站点管理员是否被批准用于查看增强的错误消息。该示例方法还包括修改与生成增强错误消息的请求相关的详细错误消息，以及基于批准确定向站点管理员提供增强的错误消息。

3. 发明授权

US08925041B2 System, method and computer program product for performing one or more actions based on a determined access permissions for a plurality of users 有权
标题翻译：用于基于多个用户的确定的访问许可来执行一个或多个动作的系统，方法和计算机程序产品
公开(公告)号：US08925041B2
公开(公告)日：2014-12-30
申请号：US12968203
申请日：2010-12-14
申请人： Irandi U. Bulumulla , Bulent Cinarkaya , Yurika Sebata-Dempster , Tripti Sheth , Alex Warshavsky , Brian Zotter
发明人： Irandi U. Bulumulla , Bulent Cinarkaya , Yurika Sebata-Dempster , Tripti Sheth , Alex Warshavsky , Brian Zotter
IPC分类号： G06F7/04 , G06F15/16 , G06F17/30 , H04L29/06 , G06F21/00
CPC分类号： G06F21/604 , G06F21/00 , G06F21/6218 , G06F2221/2141
摘要： In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users. These mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users can enable improved data collection and analysis, enhanced client knowledge of system access, etc.
摘要翻译：根据实施例，提供了用于基于对多个用户的确定的访问许可来执行一个或多个动作的机制和方法。用于基于对多个用户的确定的访问权限执行一个或多个动作的这些机制和方法可以实现改进的数据收集和分析，增强的系统访问知识等。

4. 发明申请

US20110247051A1 SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ONE OR MORE ACTIONS BASED ON A DETERMINED ACCESS PERMISSIONS FOR A PLURALITY OF USERS 有权
标题翻译：系统，方法和计算机程序产品，用于根据确定的多个用户的访问许可执行一个或多个操作
公开(公告)号：US20110247051A1
公开(公告)日：2011-10-06
申请号：US12968203
申请日：2010-12-14
申请人： Irandi U. Bulumulla , Bulent Cinarkaya , Yurika Sebata-Dempster , Tripti Sheth , Alex Warshavsky , Brian Zotter
发明人： Irandi U. Bulumulla , Bulent Cinarkaya , Yurika Sebata-Dempster , Tripti Sheth , Alex Warshavsky , Brian Zotter
IPC分类号： G06F21/00
CPC分类号： G06F21/604 , G06F21/00 , G06F21/6218 , G06F2221/2141
摘要： In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users. These mechanisms and methods for performing one or more actions based on determined access permissions for a plurality of users can enable improved data collection and analysis, enhanced client knowledge of system access, etc.
摘要翻译：根据实施例，提供了用于基于对多个用户的确定的访问许可来执行一个或多个动作的机制和方法。用于基于对多个用户的确定的访问权限执行一个或多个动作的这些机制和方法可以实现改进的数据收集和分析，增强的系统访问知识等。

5. 发明授权

US08583587B2 System, method and computer program product for performing one or more actions utilizing a uniform resource locator 有权
公开(公告)号：US08583587B2
公开(公告)日：2013-11-12
申请号：US12973785
申请日：2010-12-20
申请人： Alex Warshavsky , Aaron Fiske , Bulent Cinarkaya , Ryan Guest
发明人： Alex Warshavsky , Aaron Fiske , Bulent Cinarkaya , Ryan Guest
IPC分类号： G06F17/00 , G06N7/04
CPC分类号： G06F17/2247 , G06N5/00 , H04L67/10
摘要： In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions utilizing a uniform resource locator. These mechanisms and methods for performing one or more actions utilizing a uniform resource locator can enable improved overall URL usage, more efficient search engine URL results, improved URL comprehension by users, etc.

6. 发明申请

US20120042218A1 DEBUGGING SITE ERRORS BY AN ADMIN AS A GUEST USER IN A MULTI-TENANT DATABASE ENVIRONMENT 有权
标题翻译：作为多用户数据库环境中的用户调查站点错误
公开(公告)号：US20120042218A1
公开(公告)日：2012-02-16
申请号：US12856125
申请日：2010-08-13
申请人： Bulent Cinarkaya , Irandi Upeka Bulumulla , Ryan Guest
发明人： Bulent Cinarkaya , Irandi Upeka Bulumulla , Ryan Guest
IPC分类号： G06F11/07
CPC分类号： G06F11/0769 , G06F11/0709 , G06F11/327
摘要： An approach for debugging site errors in a multi-tenant database system is disclosed. An example method can include receiving a request from a site administrator to access an enhanced error message and determining if the site administrator is approved for viewing the enhanced error message by evaluating exceptions associated with the enhanced error message, the request, and the site administrator. The example method further includes modifying a detailed error message related to the request for generating the enhanced error message, and providing the enhanced error message to the site administrator based on the approval determination.
摘要翻译：公开了一种在多租户数据库系统中调试站点错误的方法。示例性方法可以包括从站点管理员接收访问增强的错误消息的请求，并通过评估与增强的错误消息，请求和站点管理员相关联的异常来确定站点管理员是否被批准用于查看增强的错误消息。该示例方法还包括修改与生成增强错误消息的请求相关的详细错误消息，以及基于批准确定向站点管理员提供增强的错误消息。

7. 发明申请

US20110218958A1 SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR PERFORMING ONE OR MORE ACTIONS UTILIZING A UNIFORM RESOURCE LOCATOR 有权
标题翻译：系统，方法和计算机程序产品，用于执行一个或多个采取统一资源定位的行动
公开(公告)号：US20110218958A1
公开(公告)日：2011-09-08
申请号：US12973785
申请日：2010-12-20
申请人： Alex Warshavsky , Aaron Fiske , Bulent Cinarkaya , Ryan Guest
发明人： Alex Warshavsky , Aaron Fiske , Bulent Cinarkaya , Ryan Guest
IPC分类号： G06N5/00
CPC分类号： G06F17/2247 , G06N5/00 , H04L67/10
摘要： In accordance with embodiments, there are provided mechanisms and methods for performing one or more actions utilizing a uniform resource locator. These mechanisms and methods for performing one or more actions utilizing a uniform resource locator can enable improved overall URL usage, more efficient search engine URL results, improved URL comprehension by users, etc.
摘要翻译：根据实施例，提供了用于使用统一资源定位器来执行一个或多个动作的机制和方法。用于使用统一资源定位器执行一个或多个动作的这些机制和方法可以实现改进的整体URL使用，更有效的搜索引擎URL结果，用户改进的URL理解等。

8. 发明授权

US07069231B1 Methods and systems for defining, applying and executing customer care relationship plans 有权
标题翻译：定义，应用和执行客户关怀计划的方法和系统
公开(公告)号：US07069231B1
公开(公告)日：2006-06-27
申请号：US09620167
申请日：2000-07-20
申请人： Bulent Cinarkaya , Javed Hasan , Smita Kolhatkar
发明人： Bulent Cinarkaya , Javed Hasan , Smita Kolhatkar
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02 , G06Q30/0201 , G06Q30/0203
摘要： A computer-implemented method for managing a plurality of customer relationship plans may include a step of collecting profile check values from a database of customer data, the collected profile check values including customer data corresponding to profile checks for each of the plurality of customer relationship plans. The collected profile check values may then be applied to predefined selection criteria in one or more of the plurality of customer relationship plans. The selection criteria determines whether a customer relationship plan of the plurality of customer relationship plans applies to a customer. One or more customer relationship plans may then be assigned or de-assigned to each of the selected customers, depending upon whether the applied profile check values satisfy or fail to satisfy the predefined selection criteria, respectively. The assigned customer relationship plan(s) may then be applied and one or more synchronous and/or an asynchronous actions may be carried out upon the occurrence of a selectable customer event, as called for by applied customer relationship plan(s). The profile checks may include one or more plan indicator, such as customer opportunity size, customer size, market segment or a user-definable business event, for example.
摘要翻译：用于管理多个客户关系计划的计算机实现的方法可以包括从客户数据的数据库收集简档检查值的步骤，所收集的简档检查值包括对应于多个客户关系计划中的每一个的简档检查的客户数据。所收集的轮廓检查值然后可以应用于多个客户关系计划中的一个或多个中的预定义的选择标准。选择标准确定多个客户关系计划的客户关系计划是否适用于客户。然后，根据应用的配置文件检查值是否满足或不满足预定义的选择标准，一个或多个客户关系计划然后可以被分配或者取消分配给每个所选择的客户。然后可以应用分配的客户关系计划，并且根据应用的客户关系计划的要求，可以在出现可选客户事件时执行一个或多个同步和/或异步动作。配置文件检查可以包括一个或多个计划指示符，例如客户机会大小，客户大小，市场细分或用户可定义的业务事件。

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