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    • 83. 发明申请
    • INTELLIGENT NETWORK SYSTEM
    • 智能网络系统
    • US20030174820A1
    • 2003-09-18
    • US09473921
    • 1999-12-28
    • SHOUICHI KIMURAYAYOI ITOHKIYOSHI OSHIMINOBUAKI KITAZUMIYOSHIKAZU TAKEDAMICHIKO OSAWA
    • H04M015/00
    • H04M15/745H04M15/00H04M15/90H04M2215/0108H04M2215/016H04M2215/0168H04M2215/0176
    • In an intelligent network system, a service subscriber can remotely execute a procedure, such as a registration or a change of the contents of service, which is performed by an operator in the conventional system, through an external terminal by him or her. The intelligent network system includes a service control point that controls services and provides a database storing data relating to a service subscriber; a service management system, which monitors load on the service control point, stores and manages data relating to the service subscriber; external terminals owned by the service subscriber; and a remote access management system, which is interfaced with the external terminal. The service management system updates and records the data of the updated subscriber's service, which is transmitted through the remote access management system, in the database of the service control point, when the service control point does not over-load.
    • 在智能网系统中,服务用户可以通过外部终端通过外部终端远程执行由常规系统中的操作者执行的诸如注册或服务内容的改变等过程。 智能网络系统包括控制业务的业务控制点,并提供存储与业务用户有关的数据的数据库; 服务管理系统,其监视服务控制点上的负载,存储和管理与服务订户相关的数据; 服务用户拥有的外部终端; 以及与外部终端接口的远程访问管理系统。 当服务控制点不过载时,服务管理系统更新并记录通过远程访问管理系统传输的更新的订户服务的数据在服务控制点的数据库中。
    • 88. 发明申请
    • Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail
    • 用于确保用户和所选服务提供商之间使用语音邮件的实时连接的装置和方法
    • US20030043981A1
    • 2003-03-06
    • US09947591
    • 2001-09-05
    • Steven LurieScott FaberSean Van der Linden
    • H04M015/00
    • H04M15/68H04M15/00H04M15/49H04M15/805H04M17/00H04M2215/0168H04M2215/018H04M2215/0196H04M2215/46H04M2215/7457
    • A method and apparatus are described for ensuring a real-time connection between users and selected service providers using voice mail. The system enables seekers of a wide array of services to select, contact, converse, and pay for a service provider using a communications device such as the telephone. A seeker locates a service provider by providing the name of a profession, which is recognized by the system's software. Once a service provider is selected, the system connects the seeker with the service provider for a live conversation. However, during service provider unavailability, the system enables the seeker to leave a voice mail message for the service provider and reconnects the user and service provider once the message is reviewed by the service provider. The system automatically bills the seeker for the time spent conversing with the service provider and compensates the service provider.
    • 描述了一种用于确保用户和使用语音邮件的所选服务提供商之间的实时连接的方法和装置。 该系统使得各种服务的寻求者可以使用诸如电话之类的通信设备来选择,联系,交换和支付服务提供商。 寻求者通过提供系统的软件识别的专业名称来定位服务提供商。 一旦选择了服务提供商,系统就会将求职者与服务提供商连接起来进行现场对话。 然而,在服务提供商不可用期间,系统使得寻求者能够为服务提供商留下语音邮件消息,并且一旦服务提供商审查了该消息,就重新连接用户和服务提供商。 系统自动向追查者收取与服务提供商交谈的时间并补偿服务提供商。