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    • 3. 发明授权
    • Downloadable control policies for instant messaging usage
    • 可下载的即时消息使用控制策略
    • US07209957B2
    • 2007-04-24
    • US10662890
    • 2003-09-15
    • David PatronSreenivasa Rao Gorti
    • David PatronSreenivasa Rao Gorti
    • G06F15/16
    • G06Q10/109
    • A request is received from a parent or guardian of a minor to sign up for an Instant Messaging (IM) service on behalf of the minor. The parent or guardian creates a profile comprising one or more control policies for usage of the IM service by the minor using a Web-based profile administrator interface. Thereafter, a request is received by an IM server from the minor to log on to the IM service using a client device. The IM server communicates information from the profile to the client device to modify the functionality of the client device to comply with at least one policy in the profile.
    • 收到来自未成年人的父母或监护人的请求,代表未成年人注册即时消息(IM)服务。 家长或监护人使用基于Web的配置文件管理员界面创建一个配置文件,该配置文件包含一个或多个未成年人使用IM服务的控制策略。 此后,IM服务器从未成年人接收到使用客户端设备登录IM服务的请求。 IM服务器将信息从配置文件传送到客户端设备,以修改客户端设备的功能以符合配置文件中的至少一个策略。
    • 4. 发明授权
    • Tool and method for managed support services for PCs and other networked devices
    • 用于PC和其他联网设备的受管支持服务的工具和方法
    • US08634539B2
    • 2014-01-21
    • US10993404
    • 2004-11-19
    • Michael F. GrannanSreenivasa Rao GortiDavid Patron
    • Michael F. GrannanSreenivasa Rao GortiDavid Patron
    • H04M3/00
    • H04M3/42136H04M3/247H04M3/42161H04M3/42178H04M7/006
    • An application that resides on a subscriber PC with a constantly updated back-end knowledge base provides solutions to specific problems. The resident application, termed Computer Health and Performance Check (“CHPC”), performs preventative maintenance tasks on the subscriber's PC, such as checking for adware/spyware, viruses, determining whether the disk needs to be defragmented, and the like. In its various embodiments, the system includes a client-side resident PC diagnostic and health performance check tool that is used in conjunction with live customer assistance to provide in-home managed PC support services. Additionally, or in the alternative, customer support is automated with a knowledge base. The system supports VoIP SIP clients to automate and set up certain features.
    • 驻留在具有不断更新的后端知识库的用户PC上的应用程序为特定问题提供了解决方案。 称为计算机健康和性能检查(“CHPC”)的常驻应用程序在用户的PC上执行预防性维护任务,例如检查广告软件/间谍软件,病毒,确定磁盘是否需要进行碎片整理等。 在其各种实施例中,系统包括客户端常驻PC诊断和健康性能检查工具,其与实时客户协助结合使用以提供在家管理的PC支持服务。 另外,或者在替代方案中,客户支持是通过知识库自动化的。 该系统支持VoIP SIP客户端自动化和设置某些功能。
    • 8. 发明申请
    • System and method of controlling access to content
    • 控制内容访问的系统和方法
    • US20060190402A1
    • 2006-08-24
    • US11064775
    • 2005-02-24
    • David PatronL. LowrieSreenivasa GortiDonald Garofalo
    • David PatronL. LowrieSreenivasa GortiDonald Garofalo
    • G06F17/60
    • G06Q10/06
    • A method of providing access to content is described and includes receiving a selection of content. The method includes determining whether access is allowed to the content. A PIN entry screen is presented at a television. Further, a request permission soft button is presented at the television. When a correct PIN is received, access is provided to the content. The method also includes receiving a request for permission to access the content. Particularly, the request for permission is received after the request permission soft button is selected. Also, the method includes determining whether a guardian is available to receive the request for permission. The request can be transmitted to an end user terminal of the guardian after determining that the guardian is available. The method can also include indicating that access to the content is denied after determining that the guardian is not available.
    • 描述了提供对内容的访问的方法,并且包括接收内容的选择。 该方法包括确定是否允许对该内容的访问。 PIN输入屏幕在电视机上呈现。 此外,在电视机上呈现请求许可软按钮。 当收到正确的PIN码时,会向内容提供访问权限。 该方法还包括接收访问内容的许可请求。 特别地,在选择了请求许可软按钮之后,接收到许可请求。 此外,该方法包括确定监护人是否可用于接收许可请求。 在确定监护人可用之后,该请求可以被发送到监护人的终端用户终端。 该方法还可以包括指示在确定监护人不可用之后对该内容的访问被拒绝。
    • 10. 发明授权
    • System and method for handling digital content delivery to portable devices
    • 将数字内容传送到便携式设备的系统和方法
    • US07533158B2
    • 2009-05-12
    • US10346722
    • 2003-01-17
    • Michael GrannanLalitha SuryanarayanaDavid Patron
    • Michael GrannanLalitha SuryanarayanaDavid Patron
    • G06F15/16
    • H04L67/06H04L63/0815H04L67/04H04L67/1095H04L67/14H04L2463/101H04W12/08
    • The present disclosure is directed generally to a method and system to handle downloads of digital data files to portable computing devices. In a particular embodiment, the system includes a first system access point responsive to a first wireless access point at a first location; a second system access point responsive to a second wireless access point at a second location; and a central facility. The central facility includes a computer having a user sign-on module to permit wireless download access to digital data files by a portable device within communication range of at least one of the first wireless access point and the second wireless access point. The central facility includes a digital data file download status memory, the status memory including an indication of download status and including an indication of the portion of a requested digital data file that has been downloaded. In a particular embodiment, the method includes starting a download of digital data from a server to a portable computing device, the portable computing device in remote communication with the server via a wireless communication channel. The method further includes determining that the download is interrupted prior to completion of the download digital data and storing data associated with a user of the portable computing device and data associated with the download of digital data in a status registry memory.
    • 本公开一般涉及一种用于处理数字数据文件到便携式计算设备的下载的方法和系统。 在特定实施例中,系统包括响应于第一位置处的第一无线接入点的第一系统接入点; 响应于第二位置处的第二无线接入点的第二系统接入点; 和一个中央设施。 中央设施包括具有用户登录模块的计算机,以允许便携式设备在第一无线接入点和第二无线接入点中的至少一个的通信范围内无线下载对数字数据文件的访问。 中央设施包括数字数据文件下载状态存储器,状态存储器包括下载状态的指示并且包括已被下载的所请求的数字数据文件的部分的指示。 在特定实施例中,该方法包括开始从服务器到便携式计算设备的数字数据的下载,便携式计算设备经由无线通信信道与服务器进行远程通信。 该方法还包括在完成下载数字数据之前确定下载被中断,并将与便携式计算设备的用户相关联的数据和与数字数据的下载相关联的数据存储在状态注册表存储器中。