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    • 1. 发明公开
    • 응답 서비스 제공 시스템 및 방법
    • 提供答复服务的系统和方法
    • KR1020090032118A
    • 2009-03-31
    • KR1020097002643
    • 2007-07-09
    • 뉴 아이.피. 인베스트먼츠, 엘엘씨리치, 프란체스코
    • 리치,프란체스코
    • H04M3/50H04M1/64H04M3/42
    • H04M3/54H04M3/42H04M3/4211H04M3/428
    • The present invention includes a method and system for the management and routing of telecommunications information on data and telephone lines. In one exemplary embodiment in accordance with the present invention, a flexible system whereby business information is correlated to a user's telephone number is provided. In another exemplary embodiment, the present invention provides an on-line answering service in which the identification information of the called party can be maintained during call forwarding and/or diversion. In another exemplary embodiment, the identification information of the user called can be detected by the answering system. In addition, in another exemplary embodiment, the present invention provides answering services access to information about the called party as well as the calling party in order to facilitate the answering services' responses on behalf of their users.
    • 本发明包括用于管理和路由数据和电话线上的电信信息的方法和系统。 在根据本发明的一个示例性实施例中,提供了一种灵活的系统,其中业务信息与用户的电话号码相关。 在另一个示例性实施例中,本发明提供一种在线应答业务,其中可以在呼叫转移和/或转移期间维护被叫方的识别信息。 在另一个示例性实施例中,被叫用户的识别信息可以由应答系统检测。 此外,在另一个示例性实施例中,本发明提供了对被叫方以及呼叫方的信息的应答服务访问,以便于代表其用户方便应答服务的响应。