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    • 10. 发明专利
    • Image processing apparatus, control method, and computer program
    • 图像处理设备,控制方法和计算机程序
    • JP2014109807A
    • 2014-06-12
    • JP2012262600
    • 2012-11-30
    • Canon Incキヤノン株式会社
    • IKEDA TORU
    • G06F3/12B41J29/38B41J29/42B41J29/46G03G21/00H04N1/00
    • G06K15/408H04N1/00H04N1/32657H04N7/002H04N9/87
    • PROBLEM TO BE SOLVED: To provide an image processing apparatus having a detachable accessory device, and configured to reproduce/display a video image showing a maintenance procedure for recovering from a fault without requiring a huge storage area.SOLUTION: An image processing apparatus 100 detects a fault, and determines whether the detected fault has occurred in an accessory device mounted on a body of the image processing apparatus 100. When the detected fault has occurred in the accessory device, the image processing apparatus 100 receives video data showing a procedure for recovering from the fault in the accessory devices 101, 102 from a video distribution server 120, stores the video data in storage means, and reproduces it on a screen. Upon detection that the fault has been eliminated, the image processing apparatus 100 deletes the video data displayed on the screen from the storage means.
    • 要解决的问题:提供一种具有可拆卸附件装置的图像处理装置,并且被配置为再现/显示示出用于从故障中恢复的维护程序的视频图像,而不需要巨大的存储区域。解决方案:图像处理装置100检测 并且确定检测到的故障是否发生在安装在图像处理设备100的主体上的附件设备中。当检测到的故障发生在附件设备中时,图像处理设备100接收显示恢复过程的视频数据 从附件装置101,102的来自视频分发服务器120的故障,将视频数据存储在存储装置中,并在屏幕上再现。 当检测到故障已被消除时,图像处理设备100从存储装置中删除屏幕上显示的视频数据。