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1. 发明专利

JP2004318761A Execution control method for campaign scenario and system therefor 审中-公开
公开(公告)号：JP2004318761A
公开(公告)日：2004-11-11
申请号：JP2003115413
申请日：2003-04-21
申请人： Hitachi Ltd , 株式会社日立製作所
发明人： FUJII SHIGEHARU
IPC分类号： G06Q30/02 , G06Q10/00 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To lessen a workload for a staff in charge and conduct an efficient campaign in a campaign management technology for conducting the campaign based on a customer information. SOLUTION: A scenario table 114 stores definition information for a campaign scenario and a progress table for the scenario. A campaign control system 101 activates other systems which is an action execution part in order to execute the action in accordance with the definition information for the scenario. The progress table is updated in accordance with the progress for the scenario. When the customer reaches a contract decision step, the campaign control system 101 decides if the contract is signed in accordance with an execution result of the action. COPYRIGHT: (C)2005,JPO&NCIPI

2. 发明专利

JP2004157704A Business store management system 审中-公开
公开(公告)号：JP2004157704A
公开(公告)日：2004-06-03
申请号：JP2002321963
申请日：2002-11-06
申请人： Hitachi Ltd , 株式会社日立製作所
发明人： ABE MASAHIRO , FUJII SHIGEHARU , SHOBATAKE HIROMASA , TERAHAMA YUKINORI , NOBATA TOSHIAKI , HASEGAWA ATSUSHI
IPC分类号： G06Q10/00 , G06Q10/06 , G06Q30/02 , G06Q40/00 , G06Q40/02 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To realize effective service for a customer by managing flow including a plurality of terminals decided according to aim to visit a business store, customer information and a congestion degree of the business store for the customer who visits the business store. SOLUTION: The business store 102 has a reception terminal 111 for reception service for the customer who visits the business store, a lobby terminal 112 which the customer can freely operate, a window terminal 113 which a clerk operates, an automatic machine 115 different in various handling functions and a business store management server 116 for managing all these terminals. The parlor management server 116 obtains aim of the customer who visits the business store with the reception terminal 111 and obtains customer information 132 from a customer information management server 133 installed in a computer center 103 and determines action flow of the customer for using the plurality of terminals in the business store 102 based on these information and degree of congestion of the business store. COPYRIGHT: (C)2004,JPO

3. 发明专利

JPH10312437A INTERNET BANKING SYSTEM 失效
公开(公告)号：JPH10312437A
公开(公告)日：1998-11-24
申请号：JP12376097
申请日：1997-05-14
申请人： HITACHI LTD
发明人： FUJII SHIGEHARU , KUMOMURA AKIRA
IPC分类号： G06F13/00 , G06F19/00 , G06Q10/00 , G06Q20/00 , G06Q20/10 , G06Q20/34 , G06Q20/40 , G06Q20/42 , G06Q30/06 , G06Q40/00 , G06Q40/02 , G06Q40/04 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To attain the execution of transactions regardless of the place and time by performing the transaction processes (new contracts, proposals) of personal loan commodities of a bank via a public network and with application of an automatic screening function and an identity authentication function. SOLUTION: The identity of a customer is confirmed by an identity authentication function 208 of a bank server via the transmission of the customer password. When the customer designates his proposal amount and its transfer destination, the contract contents and transaction information of the customer are acquired from a commodity contact table and a transaction table. Furthermore, an automatic screening function 207 automatically screens the customer based on the transmitted data on the customer and the data acquired previously. Then a job production function 206 produces the jobs (programs) of a loan amount and the designated transfer destination to send them to a counting system 203. At the same time, the notification contents of approval of the customer are acquired from a table and sent to an E mail address of a commodity contract table. Thus, the customer is automatically screened and an amount proposed to the customer account of his own bank is transferred to the account of a customer of another bank via an internet, etc.

4. 发明专利

JPH08101862A METHOD AND SYSTEM FOR WORK FLOW PROCESSING 失效
公开(公告)号：JPH08101862A
公开(公告)日：1996-04-16
申请号：JP23645294
申请日：1994-09-30
申请人： HITACHI LTD
发明人： FUJII SHIGEHARU , KUMOMURA AKIRA , SAITOU AKITAKE , ITO AKITO , KURATA NAOKO , ABE MASAHIRO , KAWASHIMA KAZUHIRO
IPC分类号： G06F13/00 , B65G61/00 , G05B19/418 , G06Q10/00 , G06Q10/06 , G06Q50/00 , G06Q50/04 , G06F17/60
摘要： PURPOSE: To prevent operation from being delayed by circulating operation whose contents are circulation to a next user when the operation of one user is greatly stagnant. CONSTITUTION: A document arrives at a client 102, connected to a work flow server 101 through a communication line, through a communication. Then the permissible workload obtained by subtracting the cumulative workload of currently stagnant operation in a table from a possible workload which is previously digitized and set at each spot is compared with the workload of the arrival document. When the current arrival document is larger in workload and the operation kind of the document is circulation, the table is updated and it is preferentially transferred to the next spot. When the operation kind of the document is not circulation, the current cumulative workload is updated. Further, the updated cumulative workload is compared with the possible workload. Consequently, when the current cumulative workload is larger and there is a document to be circulated among current documents, the table is updated and the document is preferentially transferred to the next spot.

5. 发明专利

JPH09138768A ELECTRONIC MAIL SYSTEM AND DELIVERY METHOD FOR ITS ELECTRONIC DOCUMENT 失效
公开(公告)号：JPH09138768A
公开(公告)日：1997-05-27
申请号：JP29639695
申请日：1995-11-15
申请人： HITACHI LTD
发明人： FUJII SHIGEHARU , KUMOMURA AKIRA
IPC分类号： G06F13/00 , G06F19/00 , G06Q10/10 , H04L12/70 , H04L12/801 , H04L12/911 , H04L12/56
摘要： PROBLEM TO BE SOLVED: To eliminate the unnecessary transmission and reception of unnecessary documents by providing information concerning the storing period of each document prepared or collected in a transmission table and storing and abolishing the document corresponding to the storing period. SOLUTION: A center 100 extracts the table of the document to transmit so as to transmit from the center 100 to each branch store 111 and 222 through a communication line. After the branch stores 111 and 222 receive the document table, in the case of selecting the reception of the document, a computer 104 at the branch store requires the reception of the documents to the center 100 from the computer 104 at the branch store through communication. Continually, the storing period at the branch stores 111 and 222 is set from a picture to update a storing period table. After then, the side of the center 100 updates a document the transmission of which is not required by adding +1 to the number of no-transmission times item in a transmission and no-transmission table and updates a documents the transmission of which is required by adding +1 to the number of transmission times item in the transmission and no- transmission table.

6. 发明专利

JPH09319539A METHOD AND SYSTEM FOR MONITORING OFFICE JOB 失效
公开(公告)号：JPH09319539A
公开(公告)日：1997-12-12
申请号：JP13373896
申请日：1996-05-28
申请人： HITACHI LTD
发明人： HAMAGUCHI TSUYOSHI , KAWASHIMA KAZUHIRO , FUJII SHIGEHARU
IPC分类号： G06F3/14 , G06F3/00 , G06F3/048 , G06F13/00 , G06F19/00 , G06Q10/00 , G06Q10/06 , G06Q10/10 , G06Q30/06 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To effectively execute human support or the like for smoothing jobs at a bank, etc., where the positions of workers are changed. SOLUTION: The scene of an office as a monitoring object is shot by a video camera, that image is transmitted to an office job monitoring device installed at a place away from the office of the monitoring object and displayed and according to that display image, an office manager transmits various messages to workers while monitoring the job execution conditions of workers at the office of the monitoring object, the stored conditions of documents and the visit conditions of clients. Afterwards, when the office manager transmits a message to any worker, the office manager designates the display position of information equipment corresponding to the relevant worker. Thus, the identification information for call of information equipment to transmit the message is acquired from an information equipment managing table and according to that acquired identification information for call, the message is transmitted to the relevant information equipment.

7. 发明专利

JPH11250156A METHOD FOR PROVIDING UNSETTLED INFORMATION 失效
公开(公告)号：JPH11250156A
公开(公告)日：1999-09-17
申请号：JP5031498
申请日：1998-03-03
申请人： HITACHI LTD
发明人： IJICHI AKIRA , NAKAGAWA MASAYUKI , FUJII SHIGEHARU , MORI DAISAKU , SUGIHARA NORIHIKO
IPC分类号： G06F19/00 , G06Q40/00 , G06Q40/02 , G06Q40/04 , G06Q50/00 , G06F17/60
摘要： PROBLEM TO BE SOLVED: To efficiently and effectively provide the information on an unsettled transaction at the timing of receiving existing service. SOLUTION: A card application device to be executed by the method consists of each card storing identification(ID) information for identifying a person and the ID numbers of respective financial institutions, a terminal equipment capable of reading out information stored in a memory built in the card and writing information in the memory, a center device for storing card information related to the owner of each card, and a communication system connecting the terminal equipment to the center device. When the card of a certain owner is inserted into the terminal equipment and identification that the card is the owner's card is inputted, correspondence relation between the ID information stored in the memory and the card information stored in the center device is checked, information such as the balance information, unsettled information and usable remaining amount of the owner of the card is extracted and the extracted information is displayed on the terminal equipment.

8. 发明专利

JPH08147381A EXAMINATION JOB SUPPORT SYSTEM 失效
公开(公告)号：JPH08147381A
公开(公告)日：1996-06-07
申请号：JP28330794
申请日：1994-11-17
申请人： HITACHI LTD
发明人： KAWASHIMA KAZUHIRO , FUJII SHIGEHARU , HAMAGUCHI TSUYOSHI , TANAKA ATSUSHI , SAKASHITA MASAHIRO
IPC分类号： G06F17/30 , G06F19/00 , G06Q10/10 , G06Q40/00 , G06Q40/02 , G06Q50/00 , G06F17/60
摘要： PURPOSE: To enable exact examinations and approvals by displaying update information from the preparation of a document to examination and approval and checking the update information by examiners and approvers. CONSTITUTION: As for a financing process of obtaining the sanction to a plan by circulating the draft prepared by a person in charge job, a document preparing person refers to the information required for the preparation of a document from a data base system 101 on a computer 111 at first, prepares the process document and stores it in a document data base 105. An examiner examines the contents of the process document on a computer 121. If the examination result is a 'rejection', the document is returned to its original state. If the result is 'OK', an approver inputs the examined process document on a computer 131 and approves the contents of the process document. The history information on only the information referred to at the time of preparing the process document is stored in an update history data base 104. Thus, because the data quantity of the update history data base 104 is reduced as compared with the case where all the update information is stored in the update history data base, the retrieval time for update information is shortened, response time is shortened and the working efficiency of examination and approval works is improved.

9. 发明专利

JPH07225547A SYSTEM AND METHOD FOR EDUCATIONAL COURSE BY CORRESPONDENCE 失效
公开(公告)号：JPH07225547A
公开(公告)日：1995-08-22
申请号：JP1710994
申请日：1994-02-14
申请人： HITACHI LTD
发明人： KAWAOKA AKIHIRO , TANAKA ATSUSHI , KURATA NAOKO , FUJII SHIGEHARU
IPC分类号： G09B5/06 , G06F17/00 , G06Q50/00 , G06Q50/10 , G06Q50/20 , G09B7/04
摘要： PURPOSE:To shorten a period and reduce the cost and to automate the totalization of scores and the calculation of the mean value and deviation value by computerizing a sequential flow of an educational course by correspondence. CONSTITUTION:A correspondence course company generates a rough summary by utilizing a computer system 1 installed a the correspondence company so as to generate questions to be given trainees of a correspondence course and mails a request to set questions. A proposer receives the mail by a computer system installed at hand and generates questions at the question setting request. Those questions are mailed to the computer system 3. A trainee receives the mail by a computer system installed at hand and answers to those questions. The answers are mailed to the computer system 1. A corrector receives the mail by a computer system 4 installed at hand and corrects the answers. The correction result is mailed to the computer system 1. The correspondence course company mails the correction result, sample answers, and comments to the trainee.

10. 发明专利

JPH07141422A CONTRACT SYSTEM AND CONTRACT METHOD 失效
公开(公告)号：JPH07141422A
公开(公告)日：1995-06-02
申请号：JP28304893
申请日：1993-11-12
申请人： HITACHI LTD
发明人： KURATA NAOKO , KAWAOKA AKIHIRO , TANAKA ATSUSHI , FUJII SHIGEHARU
IPC分类号： G06Q30/02 , G06Q10/00 , G06Q20/32 , G06Q20/34 , G06Q30/06 , G06Q40/00 , G06Q40/02 , G06Q40/04 , G06Q40/08 , G06Q50/00 , G06F17/60
摘要： PURPOSE:To promote a paperless contract activity by providing a means for writing contract contents and the handwritten data of a customer confirmation area into an IC card when handwritten input is performed in the customer confirmation area and the means for reading and displaying the contract contents and the handwritten data written in the IC card. CONSTITUTION:A work station 12 for storing the data of customers and the format of a contract, etc., is installed in a business office 11 and a salesman takes the data required for a visit and a pen input computer 13 and visits a customer 14. When the contract is concluded, a temporary contract prepared on the screen of the pen input computer 13 is signed, the contract contents are recorded in the IC card 15 and it is handed over to the customer. When a personal computer 16 is present in his house, the customer can insert the IC card 15 and confirm the contract contents. In the meantime, the salesman transmits the contract contents to the work station 12 of the business office 11 as well by using radio or performs DB updating when the pen input computer is brought back.

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