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    • 9. 发明专利
    • REMOTE MAINTENANCE SYSTEM
    • JPH08161200A
    • 1996-06-21
    • JP30585194
    • 1994-12-09
    • HITACHI LTDHITACHI COMPUTER ELECTRONIC
    • YAMADA TOSHIOSAITOU TATSUO
    • G06F11/30G06F13/00H04Q9/00
    • PURPOSE: To provide a remote maintenance system capable of preventing maintenance information transferring processing with high priority from being delayed by maintenance information transferring processing with low priority. CONSTITUTION: In the remote maintenance system for transferring maintenance information from plural information processors 1-1, 12 at least to one maintenance center 2 through a communication line, the processors 1-1, 1-2 are respectively provided with maintenance information storing means 3-1, 3-2 for collecting and storing maintenance information, transfer factor sorting means 5-1, 5-2 for sorting necessary maintenance information to be transferred to the center 2 out of the stored maintenance information based upon a fixed reference, maintenance information transferred destination selecting means for selecting maintenance information transferred destination based upon the sorted results of the means 5-1, 5-2, and maintenance information transmitting means 7-1, 7-2 for transmitting the maintenance information transferred destination indicated from the selecting means and the maintenance center 2 is provided with maintenance information receiving means 8-1, 8-2 for receiving the maintenance information.