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    • 13. 发明专利
    • PROBLEM MANAGEMENT SYSTEM
    • JPH10240801A
    • 1998-09-11
    • JP4573197
    • 1997-02-28
    • FUJITSU LTD
    • MORIYA IKUNORIISHIKURI HIROAKIKUBOTA IKUKOKODAMA HIROTAKA
    • G06Q50/00G06Q50/26G06F17/60
    • PROBLEM TO BE SOLVED: To provide a problem management system in which the change of a status by an unauthorized person can be prevented. SOLUTION: A person 4 in charge of problem management allows the change of only the status of a problem stored as a change authorized person in a change authorized person storing means 3 by a change processing controlling means 1. The person 4 in charge of problem management extracts all the problems being the change authorized persons by an objective problem extracting means. The change authorized person of the changed status of the problem whose status is changed is extracted by a status change extracting means, and communicated by a first change communicating means. An other information source reference necessity/unnecessity storing means 7 is referred to by a first status change monitoring means 5, and in the case of the necessity of reference, a relevant item is received from another system 8 by a first other information source change communicating means 6, and referred to by the person 4 in charge of problem. Thus status rank of the status is calculated by a status rank continuity monitoring means, and communicated to the person in charge by a second status change communicating means.
    • 14. 发明专利
    • LIBRARY FOR TEST PROCEDURE INSPECTION
    • JPH0895828A
    • 1996-04-12
    • JP22713894
    • 1994-09-22
    • FUJITSU LTD
    • ISHIKURI HIROAKIKODAMA HIROTAKA
    • G06F11/28H04M3/22
    • PURPOSE: To inspect whether or not target operation can be done by a described test procedure by providing a test component control part which has a communication control part and a procedure inspection system control part which has a pseudo response part and a recording part for inspection. CONSTITUTION: This library is equipped with the test component control part 9 having a communication control part 11 which sends a test command out and the procedure inspection system control part 3 having the pseudo response part 8 which makes a pseudo command response to the test command sent out of the communication control part 11 and the recording part 4 for inspection which writes and reads a procedure execution history in and out of the procedure execution history file 6. The communication control part 11 of the test component control part 9 sends the test command out to the pseudo response part 8 of the procedure inspection system control part 3. Then the pseudo response part 8 makes the dummy command response. Then the recording part 4 for-inspection writes and reads the procedure execution history in and out of the procedure execution history file 6.