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    • 1. 发明公开
    • a network based knowledgeable assistant
    • Netzwerkbasierter kundiger助理
    • EP1357728A2
    • 2003-10-29
    • EP03014151.9
    • 1995-09-13
    • WILDFIRE Communications, Inc.
    • Miner, Richard A.Warner, William J.Lovell, Anthony M.Shienbrood, Eric R.Gabryelski, KeithArnold, Kenneth C.R.C.D'Arbeloff, Nicholas C.Hinckley, Kee
    • H04M3/50H04M3/38H04M3/436H04M3/527H04M3/432
    • H04M3/436H04M3/42H04M3/42204H04M3/42229H04M3/42323H04M3/428H04M3/432H04M3/5108H04M3/527H04M3/533H04M3/53308H04M3/53383H04M3/56H04M2201/40H04M2203/2011
    • A method implemented by a computer-based electronic assistant to receive and manage incoming calls to a subscriber including the steps , of receiving an incoming call to the subscriber from a caller, establishing a first connection between the electronic assistant and the caller, establishing a second connection between the electronic assistant and the subscriber, over the second connection, electronically notifying the subscriber of the incoming call; in response to receiving a call accept command from the subscriber over the second connection, linking the caller and the subscriber so that they may communicate with each other, upon linking the subscriber to the caller, switching the electronic assistant to a background mode in which said electronic assistant continues to monitor the subscriber over the second connection while the subscriber is linked with the caller, and in response to receiving a summoning command, switching the electronic assitant into a foreground mode, wherein the electronic assistant when in its background mode responds to a first set of commands including at least the summoning command and when in its foreground mode responds to a second set of commands where the second set of commands is larger than the first set of commands.
    • 一种由基于计算机的电子助理实现的方法,用于接收和管理来自用户的呼入,包括以下步骤:从呼叫者接收来自用户的呼入,建立电子助理和呼叫者之间的第一连接,建立第二个 通过第二连接,电子助理和用户之间的连接以电子方式通知用户来话呼叫; 响应于通过第二连接从订户接收到呼叫接受命令,链接呼叫者和用户,使得他们可以在将用户链接到呼叫者时彼此通信,将电子助理切换到背景模式,其中所述 电子助理继续在用户与呼叫者链接时通过第二连接来监视用户,并且响应于接收到召唤命令,将电子助理切换到前台模式,其中电子助理在其背景模式中响应于 包括至少所述召唤命令的第一组命令和在其前台模式中的第一组命令响应第二组命令,其中第二组命令大于第一组命令。