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1. 发明公开

EP3230933A1 METHOD AND APPARATUS FOR CALL CORRELATION 有权
标题翻译：呼叫相关的方法和设备
公开(公告)号：EP3230933A1
公开(公告)日：2017-10-18
申请号：EP15813510.3
申请日：2015-12-11
申请人： Aeriandi Limited
发明人： BRYARS, Daniel James , HARWOOD, Thomas Christopher
IPC分类号： G06Q20/02 , G06Q20/08 , G06Q20/16 , G06Q30/04 , H04M3/22 , H04M3/42 , H04M3/51 , H04M3/523 , G06Q20/30
CPC分类号： G06Q20/0855 , G06Q20/02 , G06Q20/16 , G06Q20/305 , G06Q20/34 , G06Q20/4012 , G06Q20/4018 , G06Q30/04 , H04M3/2218 , H04M3/42059 , H04M3/5183 , H04M7/1295 , H04M2201/18 , H04M2203/6027
摘要： There is provided a method of correlating a telephone call between a first party and a second party with information that is to be used in a third party service implemented in relation to the telephone call. The method comprises routing telephone calls involving the first party via a third party service system that implements the third party service. The method further comprises, at a communication management system of the first party, determining call identification data for the telephone call and session data associated with a session of the third party service to be implemented in relation to the telephone call, and sending the call identification data and the session data to the third party service system; and, at the third party service system, receiving the call identification data and the session data from the communication management system, using the received call identification data to identify the telephone call, using the received session data to determine the information that is be used in the third party service, and correlating the information with the identified telephone call.
摘要翻译：提供了一种将第一方和第二方之间的电话呼叫与要在与电话呼叫有关的第三方服务中使用的信息相关联的方法。该方法包括通过实施第三方服务的第三方服务系统路由涉及第一方的电话呼叫。该方法进一步包括在第一方的通信管理系统处确定电话呼叫的呼叫标识数据和与关于电话呼叫实施的第三方服务的会话相关联的会话数据，并且将呼叫标识数据和会话数据发送到第三方服务系统; 并且在第三方服务系统中，使用接收到的会话数据来确定在第三方服务系统中使用的信息，从通信管理系统接收呼叫识别数据和会话数据，使用所接收的呼叫识别数据来识别电话呼叫第三方服务，并将该信息与所识别的电话呼叫相关联。

2. 发明授权

EP3230933B1 METHOD AND APPARATUS FOR CALL CORRELATION 有权
公开(公告)号：EP3230933B1
公开(公告)日：2019-02-20
申请号：EP15813510.3
申请日：2015-12-11
申请人： Aeriandi Limited
发明人： BRYARS, Daniel James , HARWOOD, Thomas Christopher
IPC分类号： G06Q20/02 , G06Q20/08 , G06Q20/16 , G06Q30/04 , H04M3/22 , H04M3/42 , H04M3/51 , H04M3/523 , G06Q20/30 , G06Q20/34 , G06Q20/40 , H04M7/12

3. 发明公开

EP3230934A1 METHOD AND APPARATUS FOR IMPLEMENTING TELEPHONE PAYMENTS 有权
标题翻译：用于实现电话支付的方法和设备
公开(公告)号：EP3230934A1
公开(公告)日：2017-10-18
申请号：EP15813511.1
申请日：2015-12-11
申请人： Aeriandi Limited
发明人： BRYARS, Daniel James , HARWOOD, Thomas Christopher
IPC分类号： G06Q20/02 , G06Q20/08 , G06Q20/12 , G06Q20/16 , G06Q20/30 , H04M3/22 , H04M3/493 , H04M3/51 , H04M3/527 , H04M3/54
CPC分类号： G06Q20/305 , G06Q20/34 , H04M3/5166 , H04M15/00 , H04M15/06 , H04M15/09 , H04M15/48 , H04M15/68 , H04M17/10 , H04M17/106 , H04W4/24
摘要： There is provided a method of implementing a payment in relation to a telephone call between a customer and a merchant or service provider, the telephone call consisting of a signalling component and a media component. The method comprises, when establishing the telephone call, routing the signalling component to the merchant/service provider via a payment service system and routing the media component directly to the merchant/service provider. The method further comprises, at a communication management system of the merchant or service provider, sending an indication that the customer is required to make a payment to the payment service system and, at the payment service system, upon receipt of the indication that the customer is required to make a payment, using the signalling component of the telephone call to implement a redirection of the media component of the telephone call via the payment service system, extracting payment details of the customer from the redirected media component, and providing the payment details to a payment processing system to action the payment.
摘要翻译：提供了一种实现与客户和商家或服务提供商之间的电话呼叫有关的支付的方法，该电话呼叫由信令组件和媒体组件组成。该方法包括，当建立电话呼叫时，通过支付服务系统将信令组件路由到商家/服务提供商，并将媒体组件直接路由到商家/服务提供商。该方法进一步包括，在商户或服务提供商的通信管理系统处，向顾客支付服务系统发送顾客需要进行支付的指示，并且在支付服务系统处，在接收到顾客需要使用电话呼叫的信令部件来经由支付服务系统实现电话呼叫的媒体组件的重定向，从重定向的媒体组件提取客户的支付细节，并且提供支付细节到付款处理系统来执行付款。

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