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2. 发明授权

EP0782805B1 PERSONAL COMMUNICATIONS INTERNETWORKING 失效
标题翻译： INTER网络系统个人通信业务
公开(公告)号：EP0782805B1
公开(公告)日：2006-11-02
申请号：EP95933149.7
申请日：1995-09-19
申请人： ACCESS CO., LTD.
发明人： PEPE, David, Matthew , BLITZER, Lisa, B. , BROCKMAN, James, Joseph , CRUZ, William , HAKIM, Dwight, Omar , KRAMER, Michael , PETR, Dawn, Diane , RAMAROSON, Josefa , RAMIREZ, Gerardo , WANG, Yang-Wei , WHITE, Robert, G.
IPC分类号： H04M11/00
CPC分类号： H04W4/12 , H04L29/06027 , H04L51/00 , H04L51/066 , H04L51/24 , H04L51/36 , H04L51/38 , H04L65/103 , H04L65/104 , H04L65/605 , H04L67/04 , H04L67/306 , H04M3/42229 , H04M3/42272 , H04M3/436 , H04M3/5307 , H04M3/533 , H04M3/54 , H04M7/00 , H04M7/006 , H04M7/12 , H04M15/00 , H04M2201/60 , H04M2203/1091 , H04M2203/4509 , H04M2207/18 , H04M2207/20 , H04Q3/0029 , H04Q3/005 , H04Q2213/13093 , H04Q2213/13097 , H04Q2213/13098 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/13109 , H04Q2213/13179 , H04Q2213/13196 , H04Q2213/13345 , H04Q2213/13374 , H04Q2213/13375 , H04Q2213/13377 , H04Q2213/13389 , H04Q2213/135 , H04Q2213/13532 , H04Q2213/13546 , H04Q2213/13547 , H04W4/16 , H04W4/18 , H04W4/20 , H04W8/18 , H04W88/184 , H04W92/02
摘要： A personal communications internetworking (40) provides a network subscriber with the ability to remotely control the receipt and delivery of wireless and wireline voice and text messages. The network operates as an interface between various wireless (39) and wireline (29) networks, and also performs media translation, where necessary. The subscriber's message receipt and delivery options are maintained in a database which the subscriber may access by wireless or wireline communications to update the options programmed in the database. The subscriber may be provided with Call/Command service which provides real-time control of voice calls while using a wireless data terminal (32, 34) or PDA (30).

3. 发明公开

EP1033024A4 HOME AGENT CALL CENTER SYSTEM AND METHOD 审中-公开
标题翻译：与当地代表CALL CENTER
公开(公告)号：EP1033024A4
公开(公告)日：2004-09-22
申请号：EP98944830
申请日：1998-09-09
申请人： GENESYS TELECOMM LAB INC
发明人： BONDARENKO OLEG , ISSAYEV VALERIY , SHTIVELMAN YURI , KIKINIS DAN
IPC分类号： H04L29/06 , H04M3/00 , H04M3/42 , H04M3/51 , H04M3/523 , H04M3/54 , H04M7/00 , H04Q3/00 , H04Q3/64 , H04Q3/72
CPC分类号： H04M3/51 , H04L29/06027 , H04L65/1069 , H04L65/4007 , H04M3/42323 , H04M3/5125 , H04M3/5158 , H04M3/5183 , H04M3/5191 , H04M3/523 , H04M7/0033 , H04M2201/38 , H04M2203/6018 , H04Q3/0029 , H04Q3/64 , H04Q3/72 , H04Q2213/13072 , H04Q2213/13091 , H04Q2213/13092 , H04Q2213/13093 , H04Q2213/13106 , H04Q2213/13107 , H04Q2213/13141 , H04Q2213/13175 , H04Q2213/1322 , H04Q2213/13345 , H04Q2213/13378 , H04Q2213/13389 , H04Q2213/13399 , H04Q2213/13546
摘要： A call center system supports remote agent stations (126) through a network (125) by establishing a data link (119, 129) between a computer platform (131) at the remote agent station (126) and a computer-telephony integration (CTI) processor (111) connected to a telephony switch (109) at a call center (101) and switching incoming calls from the call center (101) to a telephone (133) at the remote agent station (126) while sending data pertaining to the calls via the data link (119, 129) to the computer platform (131) at the remote agent station (126) to be displayed.

4. 发明公开

EP1130893A3 Intelligent-networked system with service for notifying and hearing selected e-mails via a public switched telephone network 有权
标题翻译：装置在一个智能网络通知以及用于经由公共电话网络收听选择的电子邮件
公开(公告)号：EP1130893A3
公开(公告)日：2003-08-13
申请号：EP01301421.2
申请日：2001-02-19
申请人： LUCENT TECHNOLOGIES INC.
发明人： Cai, Yigang , Hua, Shiyan
IPC分类号： H04M3/533 , H04Q3/00 , H04L12/58
CPC分类号： H04Q3/0029 , H04M3/42042 , H04M3/42102 , H04M3/5322 , H04M7/0054 , H04M7/126 , H04M7/1295 , H04M2201/60 , H04M2203/4536 , H04M2242/22 , H04Q2213/13091 , H04Q2213/13103 , H04Q2213/13141 , H04Q2213/1318 , H04Q2213/13204 , H04Q2213/1322 , H04Q2213/13345 , H04Q2213/13375 , H04Q2213/13377 , H04Q2213/13378 , H04Q2213/13546
摘要： An intelligent-networked telecommunication system for audio playing of Electronic Mail ( E-Mail ) messages uses the Service Control Point (SCP) of the Intelligent Network (IN) to route e-mail messages directed to subscribing customers to the customer's telephone number when the e-mail header matches the limitations stored in the subscribing customer's profile. The text of the e-mail message is converted to an audio message which can either be heard by the customer when a call is answered, or stored on an answering machine or in a voice mailbox. The present-inventive Notifying and Hearing Selective E-Mails (NHSE) system and method also includes features such as the subscribing customer being able to specify that audio e-mail messages will be truncated to a specified length, sending a special Caller ID message identifying the e-mail sender and subject of the message when the customer also has Caller ID service, and preceding the transmission of the audio e-mail message with a distinctive ringing pattern, to allow a subscribing customer the option of going off-hook to listen to the message, or allow the call to go directly to voice mail or an answering machine.

5. 发明公开

EP1207704A3 Accessing a telephone number 失效
标题翻译：访问电话号码
公开(公告)号：EP1207704A3
公开(公告)日：2002-09-18
申请号：EP02000568.2
申请日：1996-12-11
申请人： Hewlett-Packard Company
发明人： Low, Colin , Seaborne, Andrew Franklin
IPC分类号： H04Q3/00 , H04L29/06
CPC分类号： H04L29/12066 , H04L29/06027 , H04L29/12094 , H04L29/12132 , H04L29/1216 , H04L61/1511 , H04L61/1529 , H04L61/1552 , H04L61/157 , H04M3/42306 , H04M3/54 , H04M7/006 , H04M7/12 , H04Q3/0029 , H04Q3/0037 , H04Q3/0045 , H04Q2213/13093 , H04Q2213/13097 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/13175 , H04Q2213/13176 , H04Q2213/13196 , H04Q2213/13204 , H04Q2213/13209 , H04Q2213/13345 , H04Q2213/13389 , H04Q2213/13517 , H04Q2213/13526 , H04Q2213/13527 , H04Q2213/13534 , H04Q2213/13546
摘要： A telephone number for a target entity is accessed with the aid of a distributed database system similar to the DNS of the Internet; indeed the DNS may be used as the distributed database. The distributed database stores records each associated with a corresponding domain name and holding a telephone number for an entity. Each of these domain names is related to a respective number string from which it can be derived by a process including parsing at least a substantial portion of the number string into at least a part of said domain name. Upon the input of a number string indicative of a target entity, the related domain name is formed by parsing the number string and the domain name is then used to retrieve the telephone number for the target entity from the DNS-type distributed database system.

6. 发明公开

EP0742980A4 A NETWORK-BASED TELEPHONE SYSTEM HAVING INTERACTIVE CAPABILITIES 失效
标题翻译：与INTERACTIVE机会基于网络的电话系统
公开(公告)号：EP0742980A4
公开(公告)日：2000-09-20
申请号：EP95908148
申请日：1995-01-30
申请人： TELCORDIA TECH INC
发明人： AKMAN AARON ARTHUR , DONNELLY PATRICK JAMES , HOLLENBACH STEVEN ANDREW , KRET MICHAEL ANTHONY
IPC分类号： H04M3/42 , H04M3/51 , H04M7/00 , H04Q3/00 , H04Q3/545
CPC分类号： H04Q3/0029 , H04M3/51 , H04M7/00 , H04Q2213/13072 , H04Q2213/13527 , H04Q2213/13541 , H04Q2213/13546
摘要： In a network-based telephone system [100] including a service control point (SCP) [102] for accessing a call processing record (CPR), an intelligent peripheral (IP) [104] provides an intelligent interface between a caller and the SCP [102]. The IP [104] communicates with the SCP [102] through a peripheral interface (PI) [128]. External systems [106] are accessed by SCP [102] through a generic data interface (GDI) [124] to obtain customer data. The GDI [124] keeps track of the data stored in the various external systems [106]. Upon receiving a request for data, GDI [124] forms sub-requests, routes the sub-requests to the appropriate external systems [106], and returns a message containing the requested data.

7. 发明公开

EP0962090A2 SPONSORED CALL AND CELL SERVICE 失效
标题翻译：资呼叫和手机服务
公开(公告)号：EP0962090A2
公开(公告)日：1999-12-08
申请号：EP98906512.0
申请日：1998-02-17
申请人： NORTEL NETWORKS CORPORATION
发明人： WELLING, James, Brian, Jr. , CHINIWALA, Sima , MAXWELL, Stewart, Hodd , PAHM, Thanh , VASERFIRER, Anatoly
IPC分类号： H04L29 , H04M3 , H04Q3 , H04W4 , H04W76
CPC分类号： H04W4/06 , H04L67/04 , H04L67/18 , H04M3/42348 , H04M3/487 , H04M3/4878 , H04M15/8083 , H04M2207/18 , H04M2215/0184 , H04M2215/0192 , H04M2215/32 , H04Q3/0029 , H04Q2213/13524 , H04Q2213/13532 , H04Q2213/13546 , H04W4/02 , H04W76/10
摘要： In a telecommunications system, a subscriber station invokes a sponsored-call application service program when the subscriber station originates a call. Based upon certain criteria, service logic determines whether the call is sponsored or not. If sponsored, additional service logic utilizes the location of the call origination (i.e., location of the subscriber station) and/or other attributes of the subscriber station to select an announcement from a plurality of announcements for transmission to the subscriber station. After the announcement is transmitted (i.e., played), the subscriber station is connected to the call's desired destination. If not sponsored, the call is handled as a normal call.

8. 发明授权

EP0529948B1 Telecommunications call processing 失效转让
标题翻译：处理电话呼叫
公开(公告)号：EP0529948B1
公开(公告)日：1998-12-23
申请号：EP92307618.6
申请日：1992-08-20
申请人： AT&T Corp.
发明人： Pula, Michael Kazimier
IPC分类号： H04Q3/545 , H04Q3/47 , H04Q3/76
CPC分类号： H04M3/42 , H04M3/382 , H04M3/42059 , H04M3/42204 , H04M3/436 , H04M3/44 , H04M3/48 , H04M3/487 , H04M3/523 , H04M3/533 , H04M3/54 , H04M11/04 , H04M2201/40 , H04M2242/22 , H04Q3/0029 , H04Q3/54566 , H04Q3/72 , H04Q11/0428 , H04Q2213/13209 , H04Q2213/13546

9. 发明授权

EP0774190B1 INTELLIGENT COMMUNICATIONS NETWORKS 失效
标题翻译：智能通信网络
公开(公告)号：EP0774190B1
公开(公告)日：1998-12-16
申请号：EP95927846.6
申请日：1995-08-04
申请人： BRITISH TELECOMMUNICATIONS public limited company
发明人： TAYLOR, Andrew, Paxton , HOLLYWOOD, Steven
IPC分类号： H04M3/42 , H04M3/50 , H04Q3/00
CPC分类号： H04M3/4228 , H04M3/382 , H04M3/487 , H04M3/533 , H04Q3/0029 , H04Q2213/1313 , H04Q2213/13517 , H04Q2213/13526 , H04Q2213/13546
摘要： A service node is described for use in an intelligent communications network for providing services for customers. The node comprises service defining means arranged to define a plurality of services; a first resource comprising a speech segment store containing, in use, speech segments, each segment having a corresponding identity, and resource controlling means arranged to convert a received command signal to a corresponding succession of speech segment identities for a speech announcement corresponding to the command signal, to access the speech segment store in accordance with said speech segment identities, to generate the corresponding speech segments for the speech announcement and to provide an announcement finished signal when a last speech segment of the announcement has been generated; a switch arranged to connect the first resource to an incoming call routed by the network to the service node; and node controlling means arranged to respond to such anincoming call to pass details of the call to the service defining means for processing, queueing the call as necessary, to pass signals from the service defining means to the first resource and to the switch, and to pass announcement finished signals from the first resource to the service defining means.

10. 发明授权

EP0774191B1 INTELLIGENT COMMUNICATIONS NETWORKS 失效
标题翻译：智能KOMMUNIKATIIONSNETZWERKE
公开(公告)号：EP0774191B1
公开(公告)日：1998-10-07
申请号：EP95927847.4
申请日：1995-08-04
申请人： BRITISH TELECOMMUNICATIONS public limited company
发明人： TAYLOR, Andrew, Paxton , HOLLYWOOD, Steven
IPC分类号： H04M3/42 , H04M3/50 , H04Q3/00
CPC分类号： H04M3/487 , H04M3/382 , H04M3/4228 , H04M3/533 , H04Q3/0029 , H04Q2213/1313 , H04Q2213/13517 , H04Q2213/13526 , H04Q2213/13546
摘要： A service node is described for use in an intelligent communications network for providing services for customers. The node comprises service defining means arranged to define a plurality of services; a plurality of resources each arranged to generate speech announcements in response to receipt of respective command signals and to provide an announcement finished signal when each generated speech announcement has finished being generated; a switch arranged to connect the resources to incoming calls routed by the network to the service node; and controlling means arranged to respond to such incoming calls to place details of the calls in corresponding service queues, to receive from the service defining means (a) a reserve resource request signal for reservation of a resource in respect of a call whose details have been passed to the service defining means by the controlling means from the top of a service queue, thereby associating the call with the service defining means, and in response to reserve a free one of the resources, (b) a connection request signal for the reserved resource to be connected to the call and in response to control the switch accordingly, (c) a command signal for the reserved resource to generate a corresponding speech announcement and in response to send the command signal to the reserved resource, (d) a signal for disassociating the service defining means from the call and in response to store the current details of the call, (e) a signal indicating that the service defining means is ready to handle another call and in response to pass to the service defining means the call then at the top of that service queue, and to receive from a reserved resource an announcement finished signal and in response to update the details of the corresponding call and to pass the updated details from store to the bottom of the corresponding service queue.

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