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1. 发明申请

US20100115340A1 METHOD AND APPARATUS FOR PROACTIVE ALERT GENERATION VIA EQUIVALENT MACHINE CONFIGURATION DETERMINATION FROM PROBLEM HISTORY DATA 有权
标题翻译：用于通过问题历史数据确定的等效机器配置进行有效警报生成的方法和装置
公开(公告)号：US20100115340A1
公开(公告)日：2010-05-06
申请号：US12263217
申请日：2008-10-31
申请人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees A. Shaikh
发明人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees A. Shaikh
IPC分类号： G06F15/177 , G06F11/07
CPC分类号： G06F11/0793 , G06F11/0709 , H04L41/0813 , H04L41/0859 , H04L41/0866
摘要： A method, and system employing the method, initiates proactive maintenance of computer systems and/or devices in a computer network. The method determines the subsystems of the computers and network devices and analyzes their configuration data including their respective subsystems. The method generates maintenance characteristics for the devices, and determines a maintenance event for devices using the maintenance characteristics and the configuration data of the devices. The method initiates a maintenance solution of a device determined to have a problematic configuration.
摘要翻译：一种采用该方法的方法和系统启动对计算机网络中的计算机系统和/或设备的主动维护。该方法确定计算机和网络设备的子系统，并分析其配置数据，包括其各自的子系统。该方法生成设备的维护特性，并使用设备的维护特性和配置数据确定设备的维护事件。该方法启动被确定具有有问题的配置的设备的维护解决方案。

2. 发明授权

US07984333B2 Method and apparatus for proactive alert generation via equivalent machine configuration determination from problem history data 有权
标题翻译：用于通过从问题历史数据确定的等效机器配置来主动警报生成的方法和装置
公开(公告)号：US07984333B2
公开(公告)日：2011-07-19
申请号：US12263217
申请日：2008-10-31
申请人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees A. Shaikh
发明人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees A. Shaikh
IPC分类号： G06F11/00
CPC分类号： G06F11/0793 , G06F11/0709 , H04L41/0813 , H04L41/0859 , H04L41/0866
摘要： A method, and system employing the method, initiates proactive maintenance of computer systems and/or devices in a computer network. The method determines the subsystems of the computers and network devices and analyzes their configuration data including their respective subsystems. The method generates maintenance characteristics for the devices, and determines a maintenance event for devices using the maintenance characteristics and the configuration data of the devices. The method initiates a maintenance solution of a device determined to have a problematic configuration.
摘要翻译：一种采用该方法的方法和系统启动对计算机网络中的计算机系统和/或设备的主动维护。该方法确定计算机和网络设备的子系统，并分析其配置数据，包括其各自的子系统。该方法生成设备的维护特性，并使用维护特性和设备的配置数据确定设备的维护事件。该方法启动被确定具有有问题的配置的设备的维护解决方案。

3. 发明授权

US07607129B2 Method and apparatus for using virtual machine technology for managing parallel communicating applications 失效
标题翻译：用于使用虚拟机技术来管理并行通信应用的方法和装置
公开(公告)号：US07607129B2
公开(公告)日：2009-10-20
申请号：US11100565
申请日：2005-04-07
申请人： Marcel-Catalin Rosu , Debanjan Saha , Sambit Sahu , Anees A. Shaikh
发明人： Marcel-Catalin Rosu , Debanjan Saha , Sambit Sahu , Anees A. Shaikh
IPC分类号： G06F9/455 , G06F9/46
CPC分类号： G06F9/5088 , G06F9/45558 , G06F2009/4557
摘要： A method (and system) for managing a distributed-memory parallel application running on multiple servers, includes dynamically moving a plurality of executable program components, where each of the plurality of executable program components are running on one of a plurality of virtual machines, using migration of the virtual machines between physical servers. The load balancing is operated based on a workload of each of the virtual machines and servers, where a virtual machine, or a plurality of virtual machines, are transferred to balance the workload between each of the servers.
摘要翻译：一种用于管理在多个服务器上运行的分布式存储器并行应用的方法（和系统），包括动态移动多个可执行程序组件，其中所述多个可执行程序组件中的每一个在多个虚拟机之一上运行，使用在物理服务器之间迁移虚拟机。基于每个虚拟机和服务器的工作负载来操作负载平衡，其中虚拟机或多个虚拟机被传送以平衡每个服务器之间的工作负载。

4. 发明授权

US08601318B2 Method, apparatus and computer program product for rule-based directed problem resolution for servers with scalable proactive monitoring 失效
标题翻译：用于具有可扩展主动监控的服务器的基于规则的有向问题解决方法，设备和计算机程序产品
公开(公告)号：US08601318B2
公开(公告)日：2013-12-03
申请号：US11925077
申请日：2007-10-26
申请人： Hai Huang , Raymond B. Jennings, III , Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
发明人： Hai Huang , Raymond B. Jennings, III , Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
IPC分类号： G06F11/00 , G06F11/07
CPC分类号： G06F11/0709 , G06F11/079 , G06F11/2257
摘要： Method, apparatus and computer program product are configured to perform computer monitoring activities; to collect information regarding computer system status during the computer monitoring activities; to detect a problem in dependence on the information collected during the computer monitoring activities; and to determine whether to launch a diagnostic probe when the problem is detected. The monitoring activities may be performed on a periodic or event-driven basis. The determination whether to launch a diagnostic probe is based on a rule included in a hierarchy of rules. The hierarchy of rules is based on problem tickets; system logs; and computer system configuration information.
摘要翻译：方法，装置和计算机程序产品被配置为执行计算机监控活动; 在计算机监控活动期间收集有关计算机系统状态的信息; 根据计算机监控活动收集的信息检测问题; 并确定在检测到问题时是否启动诊断探针。监视活动可以在周期性或事件驱动的基础上进行。是否启动诊断探测的确定是基于规则层次结构中包含的规则。规则层次是基于问题票; 系统日志; 和计算机系统配置信息。

5. 发明申请

US20100031095A1 METHOD AND APPARATUS FOR ENHANCING TICKETING SYSTEM IN A SERVICE MANAGEMENT PROCESS FOR EFFICIENT PROBLEM RESOLULTION 审中-公开
标题翻译：在有效问题解决方案的服务管理过程中增强制作系统的方法和装置
公开(公告)号：US20100031095A1
公开(公告)日：2010-02-04
申请号：US12181563
申请日：2008-07-29
申请人： Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
发明人： Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
IPC分类号： G06F11/07
CPC分类号： G06Q10/06
摘要： Problem ticket usage is improved by adding dynamic information to the ticket or using dynamic information to prompt the user or customer for additional information. Two categories of dynamic information are used. In the case where an initial problem ticket involves identification of a problem component the dynamic information is derived from abnormal status of related components, such as components which support the problem component. In the case where an initial problem ticket involves problem symptom information, data is derived from resolved problem tickets by identifying important words or concepts which are stored in connection with the particular symptom. When later problem tickets having the same symptom are identified the related important words or concepts are either added to the problem ticket or are used to prompt customers or users for additional information. A system implementing an embodiment of the invention is also described.
摘要翻译：通过向机票添加动态信息或使用动态信息来提示用户或客户获取更多信息来改进问题票使用。使用两类动态信息。在初始问题票涉及识别问题组件的情况下，动态信息是从相关组件的异常状态导出的，例如支持问题组件的组件。在初始问题票涉及问题症状信息的情况下，通过识别与特定症状相关联存储的重要单词或概念，从解决的问题票据导出数据。当识别出具有相同症状的后续问题票时，将相关的重要词或概念添加到问题单，或用于提示客户或用户获取更多信息。还描述了实现本发明的实施例的系统。

6. 发明授权

US08412809B2 Method, apparatus and computer program product implementing multi-tenancy for network monitoring tools using virtualization technology 失效
标题翻译：使用虚拟化技术的网络监控工具实施多租户的方法，设备和计算机程序产品
公开(公告)号：US08412809B2
公开(公告)日：2013-04-02
申请号：US11923018
申请日：2007-10-24
申请人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees Shaikh , Chang-Hao Tsai
发明人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees Shaikh , Chang-Hao Tsai
IPC分类号： G06F15/173 , G06F7/00 , H04L12/28
CPC分类号： H04L67/327 , H04L41/00 , H04L67/28
摘要： Method, apparatus and computer program product manage a plurality of networks with a single tenant network management tool using virtualization and implement control plane virtualization of the single tenant management tool; data storage virtualization of a data storage apparatus and network address virtualization of an available address range. A virtual machine may be implemented for each network of the plurality of networks to contain an instance of the single tenant management tool. In one implementation, a proxy is used to implement data storage virtualization. In another implementation, separate data storage is maintained for each network and data storage virtualization is achieved by managing the network protocol stack virtualization. The network address virtualization may be implemented using machine-level virtualization or operating-system-level virtualization.
摘要翻译：方法，装置和计算机程序产品通过使用虚拟化的单个租户网络管理工具来管理多个网络，并实施单个租户管理工具的控制平面虚拟化; 数据存储设备的数据存储虚拟化和可用地址范围的网络地址虚拟化。可以为多个网络中的每个网络实现虚拟机以包含单个租户管理工具的实例。在一个实现中，代理用于实现数据存储虚拟化。在另一个实现中，为每个网络维护单独的数据存储，并且通过管理网络协议栈虚拟化来实现数据存储虚拟化。可以使用机器级虚拟化或操作系统级虚拟化来实现网络地址虚拟化。

7. 发明申请

US20090113243A1 Method, Apparatus and Computer Program Product for Rule-Based Directed Problem Resolution for Servers with Scalable Proactive Monitoring 失效
标题翻译：用于具有可扩展主动监测的服务器的基于规则的定向问题解决方法，设备和计算机程序产品
公开(公告)号：US20090113243A1
公开(公告)日：2009-04-30
申请号：US11925077
申请日：2007-10-26
申请人： Hai HUANG , Raymond B. Jennings, III , Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
发明人： Hai HUANG , Raymond B. Jennings, III , Yaoping Ruan , Debanjan Saha , Ramendra K. Sahoo , Sambit Sahu , Anees Shaikh
IPC分类号： G06F11/30 , G06F11/26
CPC分类号： G06F11/0709 , G06F11/079 , G06F11/2257
摘要： Method, apparatus and computer program product are configured to perform computer monitoring activities; to collect information regarding computer system status during the computer monitoring activities; to detect a problem in dependence on the information collected during the computer monitoring activities; and to determine whether to launch a diagnostic probe when the problem is detected. The monitoring activities may be performed on a periodic or event-driven basis. The determination whether to launch a diagnostic probe is based on a rule included in a hierarchy of rules. The hierarchy of rules is based on problem tickets; system logs; and computer system configuration information.
摘要翻译：方法，装置和计算机程序产品被配置为执行计算机监控活动; 在计算机监控活动期间收集有关计算机系统状态的信息; 根据计算机监控活动收集的信息检测问题; 并确定在检测到问题时是否启动诊断探针。监视活动可以在周期性或事件驱动的基础上进行。是否启动诊断探测的确定是基于规则层次结构中包含的规则。规则层次是基于问题票; 系统日志; 和计算机系统配置信息。

8. 发明申请

US20090113031A1 Method, Apparatus And Computer Program Product Implementing Multi-Tenancy For Network Monitoring Tools Using Virtualization Technology 失效
标题翻译：方法，设备和计算机程序产品实现多租户网络监控工具使用虚拟化技术
公开(公告)号：US20090113031A1
公开(公告)日：2009-04-30
申请号：US11923018
申请日：2007-10-24
申请人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees Shaikh , Chang-Hao Tsai
发明人： Yaoping Ruan , Debanjan Saha , Sambit Sahu , Anees Shaikh , Chang-Hao Tsai
IPC分类号： G06F15/173
CPC分类号： H04L67/327 , H04L41/00 , H04L67/28
摘要： Method, apparatus and computer program product manage a plurality of networks with a single tenant network management tool using virtualization and implement control plane virtualization of the single tenant management tool; data storage virtualization of a data storage apparatus and network address virtualization of an available address range. A virtual machine may be implemented for each network of the plurality of networks to contain an instance of the single tenant management tool. In one implementation, a proxy is used to implement data storage virtualization. In another implementation, separate data storage is maintained for each network and data storage virtualization is achieved by managing the network protocol stack virtualization. The network address virtualization may be implemented using machine-level virtualization or operating-system-level virtualization.
摘要翻译：方法，装置和计算机程序产品通过使用虚拟化的单个租户网络管理工具来管理多个网络，并实施单个租户管理工具的控制平面虚拟化; 数据存储设备的数据存储虚拟化和可用地址范围的网络地址虚拟化。可以为多个网络中的每个网络实现虚拟机以包含单个租户管理工具的实例。在一个实现中，代理用于实现数据存储虚拟化。在另一个实现中，为每个网络维护单独的数据存储，并且通过管理网络协议栈虚拟化来实现数据存储虚拟化。可以使用机器级虚拟化或操作系统级虚拟化来实现网络地址虚拟化。

9. 发明申请

US20100010790A1 SYSTEM & METHOD FOR DYNAMIC STRUCTURING OF PROCESS ANNOTATIONS 有权
标题翻译：过程结构动力学系统与方法
公开(公告)号：US20100010790A1
公开(公告)日：2010-01-14
申请号：US12172540
申请日：2008-07-14
申请人： Nikolaos Anerousis , Milton H. Hernandez , Hani T. Jamjoon , Debanjan Saha , Ramendra K. Sahoo , Zon-Yin Shae , Anees A. Shaikh
发明人： Nikolaos Anerousis , Milton H. Hernandez , Hani T. Jamjoon , Debanjan Saha , Ramendra K. Sahoo , Zon-Yin Shae , Anees A. Shaikh
IPC分类号： G06F9/455
CPC分类号： G06Q10/10 , G06F8/10 , G06F17/00 , G06F17/30
摘要： A plurality of base templates are generated. Each of the base templates models a corresponding process. A plurality of instances of each of the base templates are instantiated. Each of the plurality of instances corresponds to an application of the corresponding process to a particular environment. Each of the instances of each of the base templates is annotated, based, in each case, upon observation of functioning of the instance in the particular environment.
摘要翻译：生成多个基本模板。每个基本模板都建立一个相应的过程。每个基本模板的多个实例被实例化。多个实例中的每个实例对应于对特定环境的相应过程的应用。在每种情况下，基于在特定环境中观察实例的功能，每个基本模板的每个实例被注释。

10. 发明授权

US09070106B2 System and method for dynamic structuring of process annotations 有权
标题翻译：用于动态构建过程注释的系统和方法
公开(公告)号：US09070106B2
公开(公告)日：2015-06-30
申请号：US12172540
申请日：2008-07-14
申请人： Nikolaos Anerousis , Milton H. Hernandez , Hani T. Jamjoon , Debanjan Saha , Ramendra K. Sahoo , Zon-Yin Shae , Anees A. Shaikh
发明人： Nikolaos Anerousis , Milton H. Hernandez , Hani T. Jamjoon , Debanjan Saha , Ramendra K. Sahoo , Zon-Yin Shae , Anees A. Shaikh
IPC分类号： G06F17/00 , G06F17/30 , G06Q10/10 , G06F9/44
CPC分类号： G06Q10/10 , G06F8/10 , G06F17/00 , G06F17/30
摘要： A plurality of base templates is generated. Each of the base templates models a corresponding process. A plurality of instances of each of the base templates is instantiated. Each of the plurality of instances corresponds to an application of the corresponding process to a particular environment. Each of the instances of each of the base templates is annotated, based, in each case, upon observation of functioning of the instance in the particular environment.
摘要翻译：生成多个基本模板。每个基本模板都建立一个相应的过程。每个基本模板的多个实例被实例化。多个实例中的每个实例对应于对特定环境的相应过程的应用。在每种情况下，基于在特定环境中观察实例的功能，每个基本模板的每个实例被注释。

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