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    • 2. 发明申请
    • CALLER INFORMATION SYSTEM
    • 电话信息系统
    • US20100232586A1
    • 2010-09-16
    • US12269279
    • 2008-11-12
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • H04M15/06
    • H04M3/5183H04M3/42068
    • A system is provided for managing telephone calls made to special service numbers. Information extracted from incoming telephone calls can be received by a system server and cross-referenced with a database to obtain cross-referenced caller information pertaining to previous customer telephone calls and/or in person customer meetings. The cross-referenced caller information can be passed to a client workstation and displayed to the user in the form of an industry-specific template formatted in accordance with the business needs of the user. The template can be automatically populated with the cross-referenced caller information. During the telephone call, the user can view and update the caller information, thereby maintaining a retrievable record of the telephone call. With regard to the multi-housing industry in particular, caller information can be displayed in the form of a guest card template and/or a service card template.
    • 提供一种用于管理对特殊服务号码进行电话呼叫的系统。 从进入的电话呼叫提取的信息可以由系统服务器接收并与数据库交叉参考,以获得与先前的客户电话呼叫和/或个人客户会议相关的交叉引用的呼叫者信息。 交叉引用的呼叫者信息可以被传递到客户端工作站,并以根据用户的业务需求格式化的行业特定模板的形式向用户显示。 可以使用交叉引用的呼叫者信息自动填充该模板。 在电话呼叫期间,用户可以查看和更新​​呼叫者信息,从而保持电话呼叫的可检索记录。 对于多房业尤其是,可以以访客卡模板和/或服务卡模板的形式显示呼叫者信息。
    • 3. 发明授权
    • Customer information system
    • 客户信息系统
    • US07684550B2
    • 2010-03-23
    • US11117124
    • 2005-04-28
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • H04M11/00
    • H04M3/5183G06Q30/016H04M3/42068H04M3/5235H04M15/08H04M15/09H04M15/80H04M15/8066H04M15/8083H04M2215/0192
    • A system is provided for managing incoming communications placed in response to advertising, online content, and/or special service numbers. Information extracted from incoming communications can be received by a system server and cross-referenced with a database to obtain cross-referenced customer information pertaining to previous customer communications in the form of online communications, telephone calls, and/or in person customer meetings. The cross-referenced customer information can be passed to a client workstation and displayed to the user in the form of an industry-specific template formatted in accordance with the business needs of the user. The template can be automatically populated with the cross-referenced customer information. The user can view and update the customer information, thereby maintaining a retrievable record of the communication. With regard to the multi-housing industry in particular, customer information can be displayed in the form of a guest card template and/or a service card template.
    • 提供了一种用于管理响应于广告,在线内容和/或特殊服务号码放置的传入通信的系统。 从进入通信中提取的信息可以由系统服务器接收并与数据库交叉参考,以在线通信,电话呼叫和/或个人客户会议的形式获得与之前的客户通信有关的交叉引用的客户信息。 交叉引用的客户信息可以被传递到客户端工作站,并以根据用户的业务需求格式化的行业特定模板的形式显示给用户。 模板可以自动填充交叉引用的客户信息。 用户可以查看和更新​​客户信息,从而维护通信的可检索记录。 特别是对于多住房行业,客户信息可以以访客卡模板和/或服务卡模板的形式显示。
    • 4. 发明申请
    • Customer information system
    • 客户信息系统
    • US20060029107A1
    • 2006-02-09
    • US11117124
    • 2005-04-28
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • H04J3/12
    • H04M3/5183G06Q30/016H04M3/42068H04M3/5235H04M15/08H04M15/09H04M15/80H04M15/8066H04M15/8083H04M2215/0192
    • A system is provided for managing incoming communications placed in response to advertising, online content, and/or special service numbers. Information extracted from incoming communications can be received by a system server and cross-referenced with a database to obtain cross-referenced customer information pertaining to previous customer communications in the form of online communications, telephone calls, and/or in person customer meetings. The cross-referenced customer information can be passed to a client workstation and displayed to the user in the form of an industry-specific template formatted in accordance with the business needs of the user. The template can be automatically populated with the cross-referenced customer information. The user can view and update the customer information, thereby maintaining a retrievable record of the communication. With regard to the multi-housing industry in particular, customer information can be displayed in the form of a guest card template and/or a service card template.
    • 提供了一种用于管理响应于广告,在线内容和/或特殊服务号码放置的传入通信的系统。 从进入通信中提取的信息可以由系统服务器接收并与数据库交叉参考,以在线通信,电话呼叫和/或个人客户会议的形式获得与之前的客户通信有关的交叉引用的客户信息。 交叉引用的客户信息可以被传递到客户端工作站,并以根据用户的业务需求格式化的行业特定模板的形式显示给用户。 模板可以自动填充交叉引用的客户信息。 用户可以查看和更新​​客户信息,从而维护通信的可检索记录。 特别是对于多住房行业,客户信息可以以访客卡模板和/或服务卡模板的形式显示。
    • 5. 发明授权
    • Caller information system
    • 来电信息系统
    • US07505572B2
    • 2009-03-17
    • US10847537
    • 2004-05-17
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • William McCulloughBrian MaguireKaren MaguireRichard GoldbergMarla Goldberg
    • H04M11/00
    • H04M3/5183H04M3/42068
    • A system is provided for managing telephone calls made to special service numbers. Information extracted from incoming telephone calls can be received by a system server and cross-referenced with a database to obtain cross-referenced caller information pertaining to previous customer telephone calls and/or in person customer meetings. The cross-referenced caller information can be passed to a client workstation and displayed to the user in the form of an industry-specific template formatted in accordance with the business needs of the user. The template can be automatically populated with the cross-referenced caller information. During the telephone call, the user can view and update the caller information, thereby maintaining a retrievable record of the telephone call. With regard to the multi-housing industry in particular, caller information can be displayed in the form of a guest card template and/or a service card template.
    • 提供一种用于管理对特殊服务号码进行电话呼叫的系统。 从进入的电话呼叫提取的信息可以由系统服务器接收并与数据库交叉参考,以获得与先前的客户电话呼叫和/或个人客户会议相关的交叉引用的呼叫者信息。 交叉引用的呼叫者信息可以被传递到客户端工作站,并以根据用户的业务需求格式化的行业特定模板的形式向用户显示。 可以使用交叉引用的呼叫者信息自动填充该模板。 在电话呼叫期间,用户可以查看和更新​​呼叫者信息,从而保持电话呼叫的可检索记录。 对于多房业尤其是,可以以访客卡模板和/或服务卡模板的形式显示呼叫者信息。
    • 6. 发明申请
    • Selective writing assessment with tutoring
    • 选择性写作评估与辅导
    • US20070238084A1
    • 2007-10-11
    • US11400640
    • 2006-04-06
    • Brian MaguireKevin MacClayLorna Maguire
    • Brian MaguireKevin MacClayLorna Maguire
    • G09B7/00
    • G09B19/06G09B7/02
    • An on-line, computerized, software-driven system provides writing assessment of submitted essays with instructional feedback. The feedback incorporates comments and prompts provided to the user which are generated in response to the assessment evaluation of written text. Skill level and developmental level comments, remarks and prompts on various genre specific domain areas are provided in a real-time mode or in a request response mode, as elected by the user. Assessment and scores are provided by machine methods driven by a software engine. All appropriate comments and prompts are generated to the user by analysis logic software operating on a database of genre specific, educationally acceptable comments and prompts.
    • 一个在线计算机化的软件驱动系统提供了提交论文的写作评估和教学反馈。 反馈包含了响应于书面文本评估评估而产生的用户提供的意见和提示。 按照用户选择的实时模式或请求响应模式提供各种类型特定领域领域的技能等级和开发级别注释,注释和提示。 评估和分数由软件引擎驱动的机器方法提供。 所有适当的意见和提示都是由分析逻辑软件生成给用户的,该软件可以在类型特定的,教育上可接受的评论和提示数据库上运行。
    • 8. 发明申请
    • Unified web-based system for the delivery, scoring, and reporting of on-line and paper-based assessments
    • 统一的基于网络的系统,用于交付,评分和报告在线和纸质评估
    • US20060003306A1
    • 2006-01-05
    • US10884404
    • 2004-07-02
    • Michael McGinleyBrian MaguireScott ElliottRobert PatrylakGeorge Allen
    • Michael McGinleyBrian MaguireScott ElliottRobert PatrylakGeorge Allen
    • G09B3/00
    • G09B3/00
    • A hardware and software implemented, standardize testing, scoring and reporting system has a network interface, being either LAN or the Internet. A test is selected from a library, assigned to a group of examinees, and a record is made of the assignment. The test is available on-line, or downloaded, or both. Downloaded tests are saved as PDF files and printed into booklets. Examinees record answers on bubble sheets, which are scanned at the customer site or shipped to a processing plant. Individual scanned answer sheets provided data for individual scanned records. Scanning software performs an initial auto-correct and then performs an initial check for errors in scanned records. Tests are batched for later inspection. Scanned records with errors are classified as invalid and the test papers are separated. Prompts are generated for a human test paper inspection and scanned record editing. Accepted batches of scanned records are sent to a scanned records server where a second scanned records error check is performed. Prompts are sent to the appropriate scanning station for further human editing of invalid scanned records. Once all records are valid they are scored and the test results stored in a database, which is accessed by a reporting subsystem associated with an on-line server.
    • 实施的硬件和软件,标准化测试,评分和报告系统具有LAN或Internet的网络接口。 从分配给一组考生的图书馆中选择测试,并且记录由作业组成。 测试可在线或下载,或两者兼容。 下载的测试保存为PDF文件并打印到小册子中。 检查泡沫板上的记录,在客户现场扫描或运送到加工厂。 单独扫描的答复表提供了单个扫描记录的数据。 扫描软件执行初始自动校正,然后对扫描记录中的错误执行初始检查。 测试批量供以后检验。 具有错误的扫描记录被归类为无效,并且测试纸被分离。 生成人造纸检查和扫描记录编辑的提示。 接受的扫描记录批次被发送到扫描的记录服务器,其中执行了第二次扫描记录错误检查。 提示将被发送到相应的扫描站进一步人工编辑无效的扫描记录。 一旦所有记录都有效,它们将被记录并将测试结果存储在数据库中,该数据库由与在线服务器关联的报告子系统访问。
    • 10. 发明授权
    • Munitions mines
    • 弹药地雷
    • US06971314B2
    • 2005-12-06
    • US10624790
    • 2003-07-21
    • Brian Maguire
    • Brian Maguire
    • F42B3/00F42B5/00F42B5/16F42B27/00F42C14/02F42B12/00B64D1/04
    • F42C14/02F42B3/00F42B5/00F42B5/16F42B27/00
    • Mines are fabricated in the form of munitions, specifically including cartridges for firearms and several types of grenade, including both hand grenades and rocket-propelled grenades, the cartridges containing either very high energy explosives or very high temperature burning materials, that upon ignition will at least destroy the firearm in which fired or may exert lethal force against the user, while such mines in the form of grenades will explode immediately upon being activated rather than exhibit the expected time delay, both types of mines being supplied surreptitiously to an enemy force for its unknowing use, thereby to direct the lethal effect of such munitions against those enemy forces rather than the friendly forces as the enemy forces would have intended.
    • 矿场是以弹药的形式制造的,其中特别包括用于火器和几种类型的手榴弹的弹药,包括手榴弹和火箭榴弹,这些墨盒含有非常高的能量炸药或非常高温的燃烧材料, 最少破坏对用户发射或可能施加致命武力的枪支,而手榴弹形式的这种地雷在被激活后立即爆炸,而不是展现预期的延误,两种类型的地雷被暗中提供给敌军 不知不觉中使用这种弹药,从而指挥这些弹药对敌方力量而不是敌方力量所预期的友军的致命影响。