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1. 发明授权

US4776004A Communication services method and apparatus 失效
标题翻译：通信服务方法和装置
公开(公告)号：US4776004A
公开(公告)日：1988-10-04
申请号：US25601
申请日：1987-03-13
申请人： Thomas M. Bauer , Thomas A. Dunn , Ross M. Richardson , Chun P. Tam
发明人： Thomas M. Bauer , Thomas A. Dunn , Ross M. Richardson , Chun P. Tam
IPC分类号： H04M3/42 , H04M15/00 , H04M15/06 , H04M15/10 , H04M15/12
CPC分类号： H04M15/06 , H04M15/10
摘要： Apparatus and method are disclosed for providing a non-presubscription subaccount billing service utilized by customers on a "per call" or "as needed" basis. A calling customer initiates the service by dialing "0" plus the directory number of the called line. The local office serving the calling line recognizes the call as an operator-designated call and forwards the call along with the identification number of the calling line and the directory number of the called line to an operator system. The operator system prompts the calling line to enter additional call information. The calling customer enters a service activation code such as "15" and a two-digit subaccount billing number assigned by the customer. Receiving the service activation code and the subaccount billing number, the operator system activates the service by setting a subaccount billing indicator in an automatic message accounting record and extends the call to the called line. Upon completion of the call, the operator system includes the connect time, elapsed time, calling line identification number, called line directory number, and subaccount billing number for the call into the AMA record. The record along with others is forwarded to a revenue accounting office where a billing system sorts the AMA records by subaccount billing numbers and prepares a billing statement with the details of each call listed for each subaccount billing number assigned by the customer.
摘要翻译：公开了用于在“每个呼叫”或“根据需要”提供客户使用的非预订子帐单计费服务的装置和方法。呼叫客户通过拨打“0”加上被叫线路的目录号码发起服务。服务于主叫线路的本地办公室将该呼叫识别为操作员指定的呼叫，并将呼叫连同呼叫线路的标识号码和被叫线路的号码号码一起转发到操作员系统。操作员系统提示呼叫线路输入附加呼叫信息。主叫客户输入诸如“15”的服务激活码和由客户分配的两位数的子帐户开票号码。接收服务激活代码和子帐单开票号码，操作员系统通过在自动消息记帐记录中设置子帐单计费指示符来激活服务，并将呼叫扩展到被叫线路。在呼叫完成时，操作员系统包括呼叫进入AMA记录的连接时间，经过时间，呼叫线路识别号码，被叫线路号码和子帐户计费号码。记录与其他记录一起转发到收益会计室，计费系统通过子账户开票号码对AMA记录进行排序，并准备一份结算报表，其中列出了每个由客户分配的子帐户结算号码列出的呼叫的详细信息。

2. 发明授权

US5012512A Telephone operator and agent to database communication arrangement 失效
标题翻译：电话运营商和代理到数据库通信安排
公开(公告)号：US5012512A
公开(公告)日：1991-04-30
申请号：US502091
申请日：1990-03-30
申请人： Richard J. Basso , Randall S. Hansen , Edward P. Kolasa , Mark L. Reynolds , Chun P. Tam
发明人： Richard J. Basso , Randall S. Hansen , Edward P. Kolasa , Mark L. Reynolds , Chun P. Tam
IPC分类号： H04M3/51 , H04M3/62
CPC分类号： H04M3/62 , H04M3/51
摘要： This invention relates to a method and apparatus for communication between an operator or agent position and a switching system and databases. The position includes a display screen and keyboard. Data for controlling a plurality of displays for the screen is stored in the switching system. In response to an operator's logging into the system, the position is connected to a plurality of databases by switched virtual channels, carried over the data channel of an ISDN connection from the position to the switch, and via switched virtual channels to the databases. A special section of the screen is devoted to parameters which are automatically transferred from one display to another whenever a new display is requested. When an operator wishes to set up a call, the call will be set up in accordance with the latest version of the parameters, whether or not the operator requests a display of a call control screen. Advantageously, operator time is saved because the operator need not re-request a call control screen prior to requesting a call control operation.
摘要翻译：本发明涉及一种用于操作员或代理人位置与交换系统和数据库之间的通信的方法和装置。该位置包括显示屏和键盘。用于控制用于屏幕的多个显示器的数据被存储在切换系统中。响应于操作员登录系统，该位置通过交换虚拟信道连接到多个数据库，通过ISDN连接的数据信道从位置到交换机，以及经由交换的虚拟通道传送到数据库。屏幕的特殊部分专用于在请求新显示时自动从一个显示器传输到另一个显示器的参数。当操作员希望建立呼叫时，无论操作员是否请求显示呼叫控制画面，呼叫将根据最新版本的参数进行设置。有利地，由于操作者在请求呼叫控制操作之前不需要重新请求呼叫控制屏幕，所以节省了操作员时间。

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