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    • 2. 发明专利
    • Technical information storing and answering system
    • 技术信息存储与应答系统
    • JP2003058554A
    • 2003-02-28
    • JP2001243131
    • 2001-08-10
    • Shimizu Corp清水建設株式会社
    • UNO MASATOSHIYAMAMOTO KAZUYOSHIKURIBAYASHI YUJIWADA TAKASHI
    • G06F17/30
    • PROBLEM TO BE SOLVED: To carefully select specific technical information to store and share it in a database and to provide it as answers in response to questions from a user information terminal. SOLUTION: A technical information storing and answering system is provided with a database 14 where questions and answers related to specific technical information are classified in accordance with a prescribed keyword and are stored, a transmission/reception processing means 11 which communicates with a user information terminal 3 through a communication line 2 to perform user recognition, questioning, supplementary answering, and answer transmission/ reception processing, a retrieval processing means 13 which classifies questions in accordance with a prescribed keyword to retrieve answers from the database 14, an editing processing means 17 which edits questions, supplementary answers to the questions, and retrieved answers, and an information update processing means 16 which performs adoption, correction, and deletion of edited questions, supplementary answers, and answers to perform update processing of the database, and questions, supplementary answers, and answers edited by the editing processing means 17 are outputted to the user information terminal 3 from the transmission/reception processing means 11.
    • 要解决的问题:仔细选择特定的技术信息,以便在数据库中存储和共享,并将其作为答复提供,以回应用户信息终端的问题。 解决方案:技术信息存储和应答系统设置有数据库14,其中根据规定的关键字分类与特定技术信息相关的问题和答案,并存储;发送/接收处理装置11,其与用户信息终端 3通过通信线路2执行用户识别,询问,补充应答和应答发送/接收处理;检索处理装置13,其根据规定的关键字对问题进行分类以从数据库14检索答案;编辑处理装置17 其编辑问题,对问题的补充答案和检索的答案,以及执行编辑的问题的采用,纠正和删除,补充答案和答案以执行数据库的更新处理的信息更新处理装置16,以及问题,补充 答案和答案由e编辑 分机处理装置17从发送/接收处理装置11输出到用户信息终端3。