会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 2. 发明申请
    • A METHOD AND SYSTEM FOR SETTING UP A COMPUTER SYSTEM AT STARTUP
    • 一种在启动时设置计算机系统的方法和系统
    • WO2009078951A3
    • 2009-12-23
    • PCT/US2008013645
    • 2008-12-11
    • SONY CORPSONY ELECTRONICS INCZHANG GUOXUANCOWIE ROBERTLAM TOMNGUYEN DONDAO TAM
    • ZHANG GUOXUANCOWIE ROBERTLAM TOMNGUYEN DONDAO TAM
    • G06F9/00
    • G06F9/44505G06F9/4401G06F9/4446
    • A graphical user interface (GUI) for setting up a computer system at startup. The GUI may include a first plurality of on-screen selectable icons, wherein each of the first plurality of on-screen selectable icons is associated with at least one respective setup procedure that when invoked causes a processor to execute an associated setup functionality. The GUI further includes a first visual indicator operable to identify one of the first plurality of on-screen selectable icons responsive to a user selection thereof. A second visual indicator may be used to identify a completion of a setup procedure associated with the user selection of the one of the first plurality of on-screen selectable icons. The GUI also includes a plurality of on-screen navigational icons for navigating through the first plurality of on-screen selectable icons, for canceling a selection and for exiting a startup user experience.
    • 用于在启动时设置计算机系统的图形用户界面(GUI)。 GUI可以包括第一多个屏上可选图标,其中第一多个屏上可选图标中的每一个与至少一个相应的设置过程相关联,当被调用时,该过程使得处理器执行关联的设置功能。 GUI进一步包括第一视觉指示符,其可操作以响应于用户对其的选择而识别第一多个屏上可选图标中的一个。 第二视觉指示符可以用于识别与用户对第一多个屏上可选图标之一的选择相关联的设置过程的完成。 GUI还包括用于导航通过第一多个屏上可选图标的多个屏幕上导航图标,用于取消选择并退出启动用户体验。
    • 4. 发明申请
    • SYSTEM AND METHOD FOR PROVIDING AUTOMATED SUPPORT TO ELECTRONIC DEVICES
    • 用于向电子设备提供自动支持的系统和方法
    • WO2011056191A2
    • 2011-05-12
    • PCT/US2010002809
    • 2010-10-21
    • SONY CORPLAM TOMCOWIE ROBERTDAO TAMLA ANHNGUYEN DONZHANG GUOXUAN
    • LAM TOMCOWIE ROBERTDAO TAMLA ANHNGUYEN DONZHANG GUOXUAN
    • G06F15/16G06F11/30
    • G06F11/0793G06F11/0748
    • A system and method for providing automated support services includes at least one electronic device that experiences an error condition. An error notification regarding the error condition is then provided to a support server. The support server assigns an error identifier to the error condition, and provides the error identifier to the electronic device. The support server also creates a solution map that associates the error identifier with a solution identifier corresponding to an effective solution for the detected error condition. A solution database is implemented to store the solution to the error condition. A solution manager of the electronic device may then utilize the error identifier to automatically identify, download, and install the solution from the solution database to thereby remedy the error condition.
    • 用于提供自动支持服务的系统和方法包括遇到错误状况的至少一个电子设备。 随后将有关错误状况的错误通知提供给支持服务器。 支持服务器向错误条件分配错误标识符,并向电子设备提供错误标识符。 支持服务器还创建一个解决方案图,将错误标识符与对应于检测到的错误条件的有效解决方案的解决方案标识符相关联。 实施解决方案数据库以将解决方案存储到错误状况。 电子设备的解决方案管理器然后可以利用错误标识符从解决方案数据库中自动识别,下载和安装解决方案,从而纠正错误状况。