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    • 6. 发明授权
    • Management of conversations
    • 对话管理
    • US08000973B2
    • 2011-08-16
    • US12364807
    • 2009-02-03
    • David WilliamsJeffrey HillYuri Zieman
    • David WilliamsJeffrey HillYuri Zieman
    • G06F17/20G10L15/22
    • H04M3/493G06F17/30684G10L13/027G10L15/1822G10L15/22H04M3/5166
    • An embodiment of a method is disclosed wherein a natural language communication is received from a user. A concept recognition process is applied to automatically derive a representation of concepts embodied in the natural language communication. A collection of information likely to be useful in responding to the natural language communication is selected based on correspondence to the representation of concepts. The collection of information is provided to a human agent through an interface. Through the interface, an identification of a particular item of information from the collection is received. The particular item is illustratively a sub-set of the collection of information, the sub-set being a particular proposed response to the natural language communication. The particular proposed response is delivered to the user.
    • 公开了一种从用户接收到自然语言通信的方法的实施例。 应用概念识别过程来自动导出在自然语言通信中体现的概念的表示。 基于与概念表示的对应关系,选择可能有助于自然语言交流的信息的集合。 信息的收集通过界面提供给人类代理。 通过该接口,收到来自集合的特定信息项的标识。 特定项目示例性地是信息收集的子集,该子集是对自然语言通信的特定提议的响应。 特别提出的响应被传递给用户。
    • 8. 发明申请
    • FIELD SERVICEABLE ELECTRONIC DISPLAY
    • 现场可维修电子显示屏
    • US20110116231A1
    • 2011-05-19
    • US12618104
    • 2009-11-13
    • William DUNNWare BedellDon LeDavid Williams
    • William DUNNWare BedellDon LeDavid Williams
    • H05K7/20H05K7/00
    • H04N5/64A47B81/06H05K5/0017H05K5/0204H05K5/0221H05K5/0226H05K5/06Y10T29/4973
    • An electronic display which can be serviced without having to remove the display from its mounted position. A front housing and a rear housing are hingedly attached so that the front housing can rotate and allow access to the interior of the display. An axial force mechanism can be used to aid in rotating the front housing to an open position. A locking collar, support member, or axial locking member may be used to ensure that the front housing remains open. A removable front glass assembly or removable glass panel may be used with an exemplary embodiment. The front glass assembly or glass panel can be easily replaced if it becomes damaged by minimally-trained personnel. Gutters may be used between the front and rear housing as well as the front housing and front glass assembly to ensure an adequate seal against contaminates.
    • 一种电子显示器,可以在不必将显示器从其安装位置移除的情况下进行维修。 前壳体和后壳体铰接地连接,使得前壳体可以旋转并允许进入显示器的内部。 可以使用轴向力机构来帮助将前壳体旋转到打开位置。 可以使用锁定环,支撑构件或轴向锁定构件来确保前壳体保持打开。 可以使用可拆卸的前玻璃组件或可移除的玻璃面板,其中示例性实施例。 如果受到受过训练的人员造成损坏,前玻璃组件或玻璃面板可以轻松更换。 可以在前壳体和后壳体以及前壳体和前玻璃组件之间使用沟槽,以确保对污染物的足够的密封。