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    • 4. 发明授权
    • Technique for providing a personalized electronic messaging service through an information assistance provider
    • 通过信息援助提供者提供个性化电子消息服务的技术
    • US07912206B2
    • 2011-03-22
    • US10903454
    • 2004-07-30
    • John S. MillerTimothy A. Timmins
    • John S. MillerTimothy A. Timmins
    • H04M3/00
    • H04M3/4936H04M3/42068
    • To provide a personalized voice email service, data pertaining to one or more of a user's email accounts, e.g., email addresses and account access data, is maintained in a folder by an information assistance service, which is unaffiliated with the email service providers (e.g., AOL, Hotmail, etc.) maintaining the user's email accounts. When the user calls the information assistance service, the user's folder is retrieved. The user's email accounts may be accessed on behalf of the user based on the email addresses and account access data in the user's folder. An information assistance provider including, e.g., an operator and/or a voice server, may present information concerning the email messages received in the user's email accounts in different manners. For example, the information assistance provider may report to the user selected email messages that satisfy one or more predetermined criteria, e.g., only those email messages which have been received since the last time the user called the information assistance service. Header information (e.g., sender/address, subject, etc.) concerning the selected email messages may be announced to the user. At the user's request, the information assistance provider may open and read a email message to the user. The user may then send a reply email message, or forward the email message to other recipients.
    • 为了提供个性化的语音电子邮件服务,关于用户的电子邮件帐户(例如,电子邮件地址和帐户访问数据)中的一个或多个的数据通过与电子邮件服务提供商无关的信息协助服务(例如, ,AOL,Hotmail等)维护用户的电子邮件帐户。 当用户呼叫信息协助服务时,检索用户的文件夹。 可以基于用户文件夹中的电子邮件地址和帐户访问数据代表用户访问用户的电子邮件帐户。 包括例如运营商和/或语音服务器的信息援助提供者可以以不同的方式呈现关于在用户的电子邮件帐户中接收的电子邮件消息的信息。 例如,信息援助提供者可以向用户报告满足一个或多个预定标准的所选择的电子邮件消息,例如仅从用户最后一次呼叫信息协助服务以来已经接收到的那些电子邮件消息。 关于所选择的电子邮件消息的标题信息(例如,发送者/地址,主题等)可以被通知给用户。 根据用户的要求,信息援助提供者可以向用户打开并读取电子邮件消息。 然后,用户可以发送回复电子邮件消息,或将电子邮件消息转发给其他收件人。
    • 9. 发明申请
    • TECHNIQUE FOR PROVIDING A PERSONALIZED ELECTRONIC MESSAGING SERVICE THROUGH AN INFORMATION ASSISTANCE PROVIDER
    • 通过信息援助提供者提供个性化电子消息服务的技术
    • US20110302255A1
    • 2011-12-08
    • US12961827
    • 2010-12-07
    • John S. MillerTimothy A. Timmins
    • John S. MillerTimothy A. Timmins
    • G06F15/16
    • H04M3/4936H04M3/42068
    • To provide a personalized voice email service, data pertaining to one or more of a user's email accounts, e.g., email addresses and account access data, is maintained in a folder by an information assistance service, which is unaffiliated with the email service providers (e.g., AOL, Hotmail, etc.) maintaining the user's email accounts. When the user calls the information assistance service, the user's folder is retrieved. The user's email accounts may be accessed on behalf of the user based on the email addresses and account access data in the user's folder. An information assistance provider including, e.g., an operator and/or a voice server, may present information concerning the email messages received in the user's email accounts in different manners. For example, the information assistance provider may report to the user selected email messages that satisfy one or more predetermined criteria, e.g., only those email messages which have been received since the last time the user called the information assistance service. Header information (e.g., sender/address, subject, etc.) concerning the selected email messages may be announced to the user. At the user's request, the information assistance provider may open and read a email message to the user. The user may then send a reply email message, or forward the email message to other recipients.
    • 为了提供个性化的语音电子邮件服务,关于用户的电子邮件帐户(例如,电子邮件地址和帐户访问数据)中的一个或多个的数据通过与电子邮件服务提供商无关的信息协助服务(例如, ,AOL,Hotmail等)维护用户的电子邮件帐户。 当用户呼叫信息协助服务时,检索用户的文件夹。 可以基于用户文件夹中的电子邮件地址和帐户访问数据代表用户访问用户的电子邮件帐户。 包括例如运营商和/或语音服务器的信息援助提供者可以以不同的方式呈现关于在用户的电子邮件帐户中接收的电子邮件消息的信息。 例如,信息援助提供者可以向用户报告满足一个或多个预定标准的所选择的电子邮件消息,例如仅从用户最后一次呼叫信息协助服务以来已经接收到的那些电子邮件消息。 关于所选择的电子邮件消息的标题信息(例如,发送者/地址,主题等)可以被通知给用户。 根据用户的要求,信息援助提供者可以向用户打开并读取电子邮件消息。 然后,用户可以发送回复电子邮件消息,或将电子邮件消息转发给其他收件人。