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1. 发明授权

US4785408A Method and apparatus for generating computer-controlled interactive voice services 失效
标题翻译：用于生成计算机控制的交互式语音服务的方法和装置
公开(公告)号：US4785408A
公开(公告)日：1988-11-15
申请号：US710605
申请日：1985-03-11
申请人： James T. Britton , Lorraine Figueroa , John F. Patterson , Robert I. Rosenthal , Richard R. Rosinski
发明人： James T. Britton , Lorraine Figueroa , John F. Patterson , Robert I. Rosenthal , Richard R. Rosinski
IPC分类号： G06F3/16 , G06F9/06 , G06F15/00 , H04M3/42 , H04M3/493 , H04M3/51 , H04M3/53 , G10L5/00 , G06F15/20
CPC分类号： H04M3/493 , G06F3/16 , H04M3/53 , H04M2203/355 , Y10S379/909 , Y10S379/914 , Y10S379/916
摘要： A user-application program for computerized telephone ordering is generatedy a system designer who selects and interconnects pre-defined program modules and subroutines using a graphics terminal. The application program allows TOUCH-TONE input data and voice response. The present invention describes a Dialog Production System (DPS) for generating application programs for instructing a computer-controlled voice response system to provide computer-controlled voice services. The DPS includes interaction modules, each defining a basic end-user transaction which can be performed by the system, and methods for specifying module interconnection. Each interaction module controls the intercommunications with other modules and controls the devices which interface to the system. To design a dialog program to implement the desired voice service the system designer uses a graphic terminal to select and interconnect the modules to define the sequence of transactions needed to implement the desired voice service.
摘要翻译：用于计算机化电话订购的用户应用程序由系统设计者生成，该系统设计者使用图形终端选择和互连预定义的程序模块和子程序。应用程序允许TOUCH-TONE输入数据和语音响应。本发明描述了一种对话生产系统（DPS），用于产生用于指示计算机控制的语音应答系统提供计算机控制的语音服务的应用程序。 DPS包括交互模块，每个模块定义可由系统执行的基本最终用户事务，以及用于指定模块互连的方法。每个交互模块控制与其他模块的互通，并控制与系统接口的设备。为了设计对话程序以实现所需的语音服务，系统设计者使用图形终端来选择和互连模块以定义实现所需语音服务所需的事务序列。

2. 发明申请

US20110202343A1 CONCISE DYNAMIC GRAMMARS USING N-BEST SELECTION 有权
标题翻译：使用N-BEST选择的概念动态灰度
公开(公告)号：US20110202343A1
公开(公告)日：2011-08-18
申请号：US13096431
申请日：2011-04-28
申请人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski
发明人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski
IPC分类号： G10L15/14 , G10L15/18
CPC分类号： G10L15/197 , G10L15/02 , G10L15/06 , G10L15/063 , G10L15/19 , G10L15/22 , G10L25/27 , G10L2015/228
摘要： A method and apparatus derive a dynamic grammar composed of a subset of a plurality of data elements that are each associated with one of a plurality of reference identifiers. The present invention generates a set of selection identifiers on the basis of a user-provided first input identifier and determines which of these selection identifiers are present in a set of pre-stored reference identifiers. The present invention creates a dynamic grammar that includes those data elements that are associated with those reference identifiers that are matched to any of the selection identifiers. Based on a user-provided second identifier and on the data elements of the dynamic grammar, the present invention selects one of the reference identifiers in the dynamic grammar.
摘要翻译：方法和装置导出由多个数据元素的子集组成的动态语法，每个数据元素与多个参考标识符之一相关联。本发明基于用户提供的第一输入标识符生成一组选择标识符，并且确定这些选择标识符中的哪一个存在于一组预先存储的参考标识符中。本发明创建动态语法，其包括与与任何选择标识符匹配的那些参考标识符相关联的那些数据元素。基于用户提供的第二标识符和动态语法的数据元素，本发明在动态语法中选择参考标识符之一。

3. 发明授权

US6137863A Statistical database correction of alphanumeric account numbers for speech recognition and touch-tone recognition 失效
标题翻译：用于语音识别和触摸音识别的字母数字帐号的统计数据库校正
公开(公告)号：US6137863A
公开(公告)日：2000-10-24
申请号：US763382
申请日：1996-12-13
申请人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski , Benjamin J. Stern
发明人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski , Benjamin J. Stern
IPC分类号： G10L15/18 , H04M11/06 , H04M1/64
CPC分类号： G10L15/18 , H04M11/066 , G10L15/197
摘要： A method and apparatus for recognizing an identifier entered by a user. A caller enters a predetermined identifier through a voice input device or a touch-tone keypad of a telephone handset. A signal representing the entered identifier is transmitted to a remote recognizer, which responds to the identifier signal by producing a recognized output intended to match the entered identifier. The present invention compares this recognized identifier with a list of valid reference identifiers to determine which one of these reference identifiers most likely matches the entered identifier. In performing this determination, the present invention employs a confusion matrix, which is an arrangement of probabilities that indicate the likelihood that a given character in a particular character position of the reference identifier would be recognized by the recognizer as a character in the corresponding character position of the recognized identifier. This determination yields an identifier recognition probability for every reference identifier, and the present invention selects the reference identifier with the highest identifier recognition probability as most likely corresponding to the entered identifier.
摘要翻译：一种用于识别由用户输入的标识符的方法和装置。呼叫者通过电话听筒的语音输入装置或按键式键盘输入预定标识符。表示输入的标识符的信号被发送到远程识别器，远程识别器通过产生用于匹配输入的标识符的识别的输出来响应标识符信号。本发明将该识别的标识符与有效参考标识符的列表进行比较，以确定这些参考标识符中的哪一个最可能与输入的标识符匹配。在执行该确定时，本发明采用混淆矩阵，其是概率排列，其指示参考标识符的特定字符位置中的给定字符将被识别器识别为对应字符位置中的字符的可能性的识别标识符。该确定对于每个参考标识符产生标识符识别概率，并且本发明以最可能对应于输入的标识符的方式选择具有最高标识符识别概率的参考标识符。

4. 发明授权

US08682665B2 Concise dynamic grammars using N-best selection 有权
标题翻译：使用N最佳选择的简明动态语法
公开(公告)号：US08682665B2
公开(公告)日：2014-03-25
申请号：US13096431
申请日：2011-04-28
申请人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski
发明人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski
IPC分类号： G10L15/06
CPC分类号： G10L15/197 , G10L15/02 , G10L15/06 , G10L15/063 , G10L15/19 , G10L15/22 , G10L25/27 , G10L2015/228
摘要： A method and apparatus derive a dynamic grammar composed of a subset of a plurality of data elements that are each associated with one of a plurality of reference identifiers. The present invention generates a set of selection identifiers on the basis of a user-provided first input identifier and determines which of these selection identifiers are present in a set of pre-stored reference identifiers. The present invention creates a dynamic grammar that includes those data elements that are associated with those reference identifiers that are matched to any of the selection identifiers. Based on a user-provided second identifier and on the data elements of the dynamic grammar, the present invention selects one of the reference identifiers in the dynamic grammar.
摘要翻译：方法和装置导出由多个数据元素的子集组成的动态语法，每个数据元素与多个参考标识符之一相关联。本发明基于用户提供的第一输入标识符生成一组选择标识符，并且确定这些选择标识符中的哪一个存在于一组预先存储的参考标识符中。本发明创建动态语法，其包括与与任何选择标识符匹配的那些参考标识符相关联的那些数据元素。基于用户提供的第二标识符和动态语法的数据元素，本发明在动态语法中选择参考标识符之一。

5. 发明授权

US5895466A Automated natural language understanding customer service system 失效
标题翻译：自动语言理解客户服务体系
公开(公告)号：US5895466A
公开(公告)日：1999-04-20
申请号：US914532
申请日：1997-08-19
申请人： Randy G. Goldberg , Richard R. Rosinski
发明人： Randy G. Goldberg , Richard R. Rosinski
IPC分类号： G06F17/30 , G06F17/20
CPC分类号： G06F17/30654 , G06F17/30672 , Y10S707/99934 , Y10S707/99935 , Y10S707/99936
摘要： A customer service system includes a natural language device, a remote device remotely coupled to the natural language device over a network and a database coupled to the natural language device. The database has a plurality of answers stored on it that are indexed to natural language keys. The natural language device implements a natural language understanding system. The natural language device receives a natural language question over the network from the remote device. The question is analyzed using the natural language understanding system. Based on the analysis, the database is then queried. An answer to the question is received based on the query, and the answer is provided to the remote device over the network.
摘要翻译：客户服务系统包括自然语言设备，通过网络远程耦合到自然语言设备的远程设备和耦合到自然语言设备的数据库。数据库具有存储在其上的多个答案，其被索引到自然语言密钥。自然语言设备实现了自然语言理解系统。自然语言设备从远程设备通过网络接收自然语言问题。使用自然语言理解系统分析问题。根据分析，查询数据库。基于查询接收到该问题的答案，并通过网络向远程设备提供答案。

6. 发明授权

US06377922B2 Distributed recognition system having multiple prompt-specific and response-specific speech recognizers 有权
标题翻译：分布式识别系统具有多个提示特定和响应特定的语音识别器
公开(公告)号：US06377922B2
公开(公告)日：2002-04-23
申请号：US09221582
申请日：1998-12-29
申请人： Deborah W. Brown , Randy G. Goldberg , Richard R. Rosinski , William R. Wetzel
发明人： Deborah W. Brown , Randy G. Goldberg , Richard R. Rosinski , William R. Wetzel
IPC分类号： G10L1528
CPC分类号： G10L15/22
摘要： A speech recognition system recognizes spoken utterances received as a speech signal from a user. A prompt for requesting a spoken utterance from the user is assigned a response identifier which indicates at least one of a plurality of speech recognizers to best recognize a particular type of spoken utterance. The system includes a processor for receiving the speech signal from the user in response to the prompt. The processor also directs the speech signal to the at least one speech recognizer indicated by the response identifier. The speech recognizer generates a plurality of spoken utterance choices from the speech signal and a probability associated with each of the plurality of choices. At least one of the spoken utterance choices is selected based on the associated probabilities.
摘要翻译：语音识别系统识别作为来自用户的语音信号而接收的口语话语。向用户请求语音发音的提示被分配有响应标识符，其指示多个语音识别器中的至少一个以最好地识别特定类型的口语话语。该系统包括响应于提示从用户接收语音信号的处理器。处理器还将语音信号引导到由响应标识符指示的至少一个语音识别器。语音识别器从语音信号生成多个口语发音选择，并且与多个选择中的每一个相关联的概率。基于相关联的概率来选择至少一个说出的话语选择。

7. 发明授权

US06208965B1 Method and apparatus for performing a name acquisition based on speech recognition 失效
标题翻译：基于语音识别执行名称获取的方法和装置
公开(公告)号：US06208965B1
公开(公告)日：2001-03-27
申请号：US08975587
申请日：1997-11-20
申请人： Deborah W. Brown , Randy G. Goldberg , Richard R. Rosinski
发明人： Deborah W. Brown , Randy G. Goldberg , Richard R. Rosinski
IPC分类号： G10L1506
CPC分类号： G10L17/24 , G10L15/22
摘要： A method and apparatus for recognizing an input identifier on the basis of a set of comparison identifiers. After a user provides the input identifier according to a first form, the present invention provides a recognized identifier based on the input identifier. The present invention then generates a plurality of comparison identifiers on the basis of the recognized identifier. The user is then prompted to provide the input identifier again, but this time according to a second form that is different than the first form. A second recognized identifier is then generated on the basis of the input identifier provided according to the second form. If a match exists between the second recognized identifier and one of the comparison identifiers, the matched comparison identifier is selected as corresponding to the input identifier.
摘要翻译：一种用于基于一组比较标识符识别输入标识符的方法和装置。在用户根据第一形式提供输入标识符之后，本发明基于输入标识符来提供识别的标识符。然后，本发明基于识别的标识符生成多个比较标识符。然后提示用户再次提供输入标识符，但是这次根据与第一形式不同的第二形式。然后基于根据第二形式提供的输入标识符生成第二识别标识符。如果在第二识别标识符与比较标识符之一存在匹配，则匹配的比较标识符被选择为与输入标识符相对应。

8. 发明授权

US06205428B1 Confusion set-base method and apparatus for pruning a predetermined arrangement of indexed identifiers 失效
标题翻译：用于修剪索引标识符的预定布置的混淆设置基方法和装置
公开(公告)号：US06205428B1
公开(公告)日：2001-03-20
申请号：US08975588
申请日：1997-11-20
申请人： Deborah W. Brown , Randy G. Goldberg , Piyush C. Modi , Richard R. Rosinski
发明人： Deborah W. Brown , Randy G. Goldberg , Piyush C. Modi , Richard R. Rosinski
IPC分类号： G10L1500
CPC分类号： G10L17/14 , G10L17/24 , G10L2015/085
摘要： A method and apparatus for reducing a set of reference identifiers to a candidate subset of reference identifiers. The reference identifiers are associated in memory with a plurality of index codes. A user provides an input identifier, causing a recognizing device of the present invention to produce a recognized identifier on the basis of the input identifier. The present invention determines an index code based on the recognized identifier and on the basis of a plurality of pre-stored confusion sets of characters that group together in individual confusion sets those characters having a relatively high likelihood of being confused with each other by the recognizing device. After matching the determined index code with one of the reference index codes, the present invention determines which reference index codes are within a predetermined distance of the matched reference index code. The reference identifiers that are associated with these reference index codes constitute the candidate subset of reference identifiers.
摘要翻译：一种用于将一组参考标识符减少到参考标识符的候选子集的方法和装置。参考标识符与存储器中的多个索引代码相关联。用户提供输入标识符，使得本发明的识别装置基于输入标识符产生识别的标识符。本发明基于所识别的标识符来确定索引码，并且基于多个预先存储的混合字符集，基于将各个混淆集合在一起的那些具有相对较高的彼此混淆的可能性的字符通过识别设备。在将确定的索引代码与参考索引代码之一进行匹配之后，本发明确定哪些参考索引代码在匹配的参考索引代码的预定距离内。与这些参考索引代码相关联的参考标识符构成参考标识符的候选子集。

9. 发明授权

US07937260B1 Concise dynamic grammars using N-best selection 失效
标题翻译：使用N最佳选择的简明动态语法
公开(公告)号：US07937260B1
公开(公告)日：2011-05-03
申请号：US09097787
申请日：1998-06-15
申请人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski
发明人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski
IPC分类号： G10L17/20
CPC分类号： G10L15/197 , G10L15/02 , G10L15/06 , G10L15/063 , G10L15/19 , G10L15/22 , G10L25/27 , G10L2015/228
摘要： A method and apparatus derive a dynamic grammar composed of a subset of a plurality of data elements that are each associated with one of a plurality of reference identifiers. The present invention generates a set of selection identifiers on the basis of a user-provided first input identifier and determines which of these selection identifiers are present in a set of pre-stored reference identifiers. The present invention creates a dynamic grammar that includes those data elements that are associated with those reference identifiers that are matched to any of the selection identifiers. Based on a user-provided second identifier and on the data elements of the dynamic grammar, the present invention selects one of the reference identifiers in the dynamic grammar.
摘要翻译：方法和装置导出由多个数据元素的子集组成的动态语法，每个数据元素与多个参考标识符之一相关联。本发明基于用户提供的第一输入标识符生成一组选择标识符，并且确定这些选择标识符中的哪一个存在于一组预先存储的参考标识符中。本发明创建动态语法，其包括与与任何选择标识符匹配的那些参考标识符相关联的那些数据元素。基于用户提供的第二标识符和动态语法的数据元素，本发明在动态语法中选择参考标识符之一。

10. 发明授权

US06400805B1 Statistical database correction of alphanumeric identifiers for speech recognition and touch-tone recognition 失效
标题翻译：用于语音识别和触摸音识别的字母数字标识符的统计数据库校正
公开(公告)号：US06400805B1
公开(公告)日：2002-06-04
申请号：US09097769
申请日：1998-06-15
申请人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski , Benjamin J. Stern
发明人： Deborah W. Brown , Randy G. Goldberg , Stephen Michael Marcus , Richard R. Rosinski , Benjamin J. Stern
IPC分类号： H04M164
CPC分类号： H04M1/271
摘要： A method and apparatus recognize an identifier entered by a user. A caller enters a predetermined identifier through a voice input device or a touch-tone keypad of a telephone handset. A signal representing the entered identifier is transmitted to a remote recognizer, which responds to the identifier signal by producing a recognized output intended to match the entered identifier. The present invention compares this recognized identifier with a list of valid reference identifiers to determine which one of these reference identifiers most likely matches the entered identifier. In performing this determination, the present invention compares each character of the recognized identifier with a character in a corresponding character position of each reference identifier in light of a plurality of confusion sets. On the basis of this comparison, the set of reference identifiers is reduced to a candidate set of reference identifiers, from which a reference identifier that matches the input identifier provided by the user.
摘要翻译：方法和装置识别用户输入的标识符。呼叫者通过电话听筒的语音输入装置或按键式键盘输入预定标识符。表示输入的标识符的信号被发送到远程识别器，远程识别器通过产生用于匹配输入的标识符的识别的输出来响应标识符信号。本发明将该识别的标识符与有效参考标识符的列表进行比较，以确定这些参考标识符中的哪一个最可能与输入的标识符匹配。在执行该确定时，本发明根据多个混淆集合将识别的标识符的每个字符与每个参考标识符的对应字符位置中的字符进行比较。基于该比较，参考标识符的集合被减少到参考标识符的候选集合，参考标识符与用户提供的输入标识符匹配。

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