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1. 发明授权

US06783367B1 Method and system for providing a global product services electronic laboratory 有权
标题翻译：提供全球产品服务电子实验室的方法和系统
公开(公告)号：US06783367B1
公开(公告)日：2004-08-31
申请号：US10079227
申请日：2002-02-19
申请人： Geefu Wang , Douglas Hong , Chun Wu , Thuy Le , Yu-Tien Chi
发明人： Geefu Wang , Douglas Hong , Chun Wu , Thuy Le , Yu-Tien Chi
IPC分类号： G09B2300
CPC分类号： G09B5/00 , G06F19/00 , G06Q50/22
摘要： One embodiment of the present invention provides a global product services electronic laboratory (E-Lab). For example, the E-Lab may be an on-line virtual laboratory for company employees and/or field engineers for learning how to implement new technology products via actual “hands-on” configurations and troubleshooting. Specifically, the E-Lab of the present embodiment enables an authorized user to utilize a computing device to remotely access the E-Lab via the Internet, a company network or a dial-up connection. Once communicatively coupled to the E-Lab, the user is provided a variety of different topics and categories associated with the products and/or equipment labs currently available within the E-Lab. After selecting one of the topics or categories, the user may be provided more specific information regarding tutorials and/or troubleshooting corresponding to the selected lab equipment. Additionally, the user is able to directly interact with the actual equipment on-line thereby having a “hands-on” learning experience.
摘要翻译：本发明的一个实施例提供了一种全球产品服务电子实验室（E-Lab）。例如，电子实验室可能是公司员工和/或现场工程师的在线虚拟实验室，用于通过实际的“动手”配置和故障排除来学习如何实施新技术产品。具体地，本实施例的电子实验室使得授权用户能够利用计算设备经由因特网，公司网络或拨号连接远程访问E-Lab。一旦通信耦合到E-Lab，用户就可以获得与目前在E-Lab中可用的产品和/或设备实验室相关的各种不同的主题和类别。在选择其中一个主题或类别之后，可以向用户提供关于与所选择的实验室设备相对应的教程和/或故障排除的更具体的信息。此外，用户能够直接与实际设备进行在线交互，从而具有“动手”的学习体验。

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