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    • 5. 发明申请
    • Audio-visual indication of instant message priority
    • 即时消息优先的视听指示
    • US20070022157A1
    • 2007-01-25
    • US11186358
    • 2005-07-21
    • Fonda DanielsRuthie Lyle
    • Fonda DanielsRuthie Lyle
    • G06F15/16
    • G06Q10/107H04L51/04
    • Embodiments of the present invention address deficiencies of the art in respect to message prioritization and provide a method, system and computer program product for audio-visual presentation of message prioritization in a human-to-human collaborative environment. In one embodiment, a data processing system for audio-visual presentation of prioritized messages in a collaborative environment can include a human-to-human collaborative system client, a data store of prioritized messages, and a table correlating display characteristics of user interface elements with message priorities for messages referenced by the data store. The system also can include prioritization and visualization logic which can include program code enabled to render each of the user interface elements with corresponding display characteristics consonant with priorities assigned to individual messages displayed in each of the user interface elements.
    • 本发明的实施例解决了关于消息优先化的本领域的缺陷,并且提供了一种在人与人协作环境中用于视听呈现消息优先化的方法,系统和计算机程序产品。 在一个实施例中,用于在协作环境中对优先化消息进行视听呈现的数据处理系统可以包括人与人协作系统客户端,优先化消息的数据存储,以及将用户界面元素的显示特性与 数据存储引用消息的消息优先级。 该系统还可以包括优先级和可视化逻辑,其可以包括能够使每个用户界面元素具有与分配给每个用户界面元素中显示的各个消息的优先级相对应的显示特征的程序代码。
    • 8. 发明申请
    • Method and program product for tracking a file attachment in an e-mail
    • 在电子邮件中跟踪文件附件的方法和程序产品
    • US20070100991A1
    • 2007-05-03
    • US11267401
    • 2005-11-03
    • Fonda DanielsRuthie LyleDemethria Ramseur
    • Fonda DanielsRuthie LyleDemethria Ramseur
    • G06F15/173
    • H04L51/34
    • A method and program product for tracking a file attachment in an e-mail is provided. The method includes attaching one or more file attachments to an e-mail, selecting one or more return receipt properties for the file attachments attached to the e-mail, sending the e-mail to one or more intended recipients and writing to an e-mail data log file a set of details pertaining to the file attachments attached to the e-mail sent, such that a sender is able to track in the e-mail data log file any file attachments attached to the e-mail sent. Preferably, the method includes notifying the sender when either a delivery failure or a delivery discrepancy occurs for any file attachment attached to the e-mail sent to any intended recipients. More preferably, the method includes managing the set of details pertaining to the file attachments in the e-mail data log file.
    • 提供了一种用于跟踪电子邮件中的文件附件的方法和程序产品。 该方法包括将一个或多个文件附件附加到电子邮件,为附加到电子邮件的文件附件选择一个或多个返回收据属性,将电子邮件发送到一个或多个预期接收者并写入电子邮件, 邮件数据日志文件一组关于附加到发送的电子邮件的文件附件的细节,使得发件人能够在电子邮件数据日志文件中跟踪发送的电子邮件中的任何文件附件。 优选地,该方法包括当发送给发送给任何预期接收者的电子邮件的任何文件附件发生传送失败或传送差异时通知发送方。 更优选地,该方法包括管理与电子邮件数据日志文件中的文件附件有关的一组细节。
    • 9. 发明申请
    • Human-to-human collaborative session request queue processing
    • 人与人之间的协同会话请求队列处理
    • US20070014284A1
    • 2007-01-18
    • US11179950
    • 2005-07-12
    • Fonda DanielsRuthie LyleMichael MullerAndrew Schirmer
    • Fonda DanielsRuthie LyleMichael MullerAndrew Schirmer
    • H04L12/56
    • G06F3/0481G06F3/04842H04L51/04H04L51/046H04L51/14H04L51/26
    • Embodiments of the present invention address deficiencies of the art in respect to queued requests to establish human-to-human collaborative sessions and provide a novel and non-obvious method, system and computer program product for managing queued requests to establish human-to-human collaborative sessions. In one embodiment, a human-to-human collaborative data processing system can be provided which can include a messenger configured for coupling to other messengers. The system further can include a queue of incoming session requests to establish respective human-to-human collaborative sessions with requesters associated with the other messengers. Finally, the system can include queue management logic enabled to order the session requests in the queue according to queue rules coupled to the queue management logic.
    • 本发明的实施例解决了关于建立人 - 人协作会话的排队请求的本领域的缺陷,并且提供了一种用于管理排队请求以建立人与人之间的新颖且非显而易见的方法,系统和计算机程序产品 协作会议。 在一个实施例中,可以提供人与人协作数据处理系统,其可以包括被配置为耦合到其他信使的信使。 该系统还可以包括进入的会话请求的队列,以与与其他信使相关联的请求者建立相应的人与人之间的协作会话。 最后,系统可以包括启用队列管理逻辑,根据与队列管理逻辑相结合的队列规则对队列中的会话请求进行排序。
    • 10. 发明申请
    • Method and system for preparing and replying to multi-party e-mails
    • 准备和回复多方电子邮件的方法和系统
    • US20060277263A1
    • 2006-12-07
    • US11147548
    • 2005-06-07
    • Fonda DanielsRuthie LyleKelly MaloneDemethria Ramseur
    • Fonda DanielsRuthie LyleKelly MaloneDemethria Ramseur
    • G06F15/16
    • G06Q10/107H04L51/28
    • A method for preparing and replying to multi-party e-mails is provided. The method includes opening an e-mail composition window in an e-mail application for generating an e-mail, specifying one or more recipients from a plurality of recipient groups for the e-mail, creating one or more response sections, identifying at least one recipient for each of the response sections, and sending the e-mail. The creating step further includes creating a general section in the e-mail. The method further includes selecting a delivery option from a plurality of delivery options for the e-mail prior to sending the e-mail and receiving one or more return receipts based on the delivery option selected in the e-mail sent. The method further includes selecting a response section in a received e-mail, and generating a reply to the response section in a reply e-mail composition window containing the response section.
    • 提供了一种准备和回复多方电子邮件的方法。 该方法包括在用于生成电子邮件的电子邮件应用程序中打开电子邮件合成窗口,从电子邮件的多个接收者组中指定一个或多个接收者,创建一个或多个响应部分,至少识别 每个响应部分的一个收件人,并发送电子邮件。 创建步骤还包括在电子邮件中创建一般部分。 该方法还包括在发送电子邮件之前从用于电子邮件的多个递送选项中选择递送选项,并且基于在所发送的电子邮件中选择的递送选项接收一个或多个返回收据。 该方法还包括在接收到的电子邮件中选择一个响应部分,并在包含响应部分的回复电子邮件合成窗口中生成对该响应部分的回复。