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1. 发明申请

US20050060398A1 Method and apparatus for providing support for an electronic device 有权
标题翻译：用于为电子设备提供支持的方法和设备
公开(公告)号：US20050060398A1
公开(公告)日：2005-03-17
申请号：US10852850
申请日：2004-05-24
申请人： Eric Owhadi , Mahmoud Bouchemoua , Christophe Le Rouzo
发明人： Eric Owhadi , Mahmoud Bouchemoua , Christophe Le Rouzo
IPC分类号： G06F11/273 , G06F15/173
CPC分类号： G06F11/2294 , G06F11/0709 , G06F11/0748
摘要： A support system enables a support agent to assist a client to resolve a problem with a client electronic device provided with an Internet capability enabling communication between the device and a support service web application. A two-way communications link is provided between the agent and the same web application. Communication between the client and support agent is provided by a telephone link. Accessible by the device is a diagnostic and/or data harvesting engine which can diagnose and/or harvest data for transfer to the web application and which has access to a LAN software stack which enables the engine itself to establish communication with the web application without requiring user intervention and without requiring communication via a web server provided in the client's device. Thus, as long as it is still possible for the device to communicate via the Internet, the diagnostic/data harvesting engine has the ability to carry out such communication to provide the required data to the web application. The support agent has access to the collected data stored in the application to be able to diagnose and resolve problems with the device.
摘要翻译：支持系统使得支持代理能够帮助客户端解决具有能够实现设备和支持服务web应用之间的通信的因特网能力的客户端电子设备的问题。代理和同一个Web应用程序之间提供双向通信链路。客户端和支持代理之间的通信由电话链路提供。该设备可访问的是一种诊断和/或数据采集引擎，可以诊断和/或收集数据以传输到Web应用程序，并且可以访问LAN软件堆栈，这使得引擎本身能够与Web应用程序建立通信，而无需用户干预，而不需要通过客户端设备中提供的Web服务器进行通信。因此，只要设备仍然可以经由因特网进行通信，诊断/数据采集引擎就具有进行这种通信以向Web应用提供所需数据的能力。支持代理可以访问存储在应用程序中的收集的数据，以便能够诊断和解决设备的问题。

2. 发明授权

US07536268B2 Collecting information to identify defective locations of a display monitor 有权
标题翻译：收集信息以识别显示监视器的缺陷位置
公开(公告)号：US07536268B2
公开(公告)日：2009-05-19
申请号：US11157572
申请日：2005-06-21
申请人： Eric Owhadi , Christophe Le Rouzo
发明人： Eric Owhadi , Christophe Le Rouzo
IPC分类号： G01R27/00 , G01C9/00
CPC分类号： G09G3/006
摘要： Indications of user inputs with respect to a diagnostic image displayed on a display monitor are received to identify defective locations of the display monitor. Information is collected based on the received user inputs that identify defective locations of the display monitor.
摘要翻译：接收用户输入相对于在显示监视器上显示的诊断图像的指示，以识别显示监视器的不良位置。基于接收到的用于识别显示监视器的不良位置的用户输入来收集信息。

3. 发明申请

US20090113531A1 System and method for pooling and load distributing connection-oriented servers 有权
标题翻译：用于池和负载分布面向连接的服务器的系统和方法
公开(公告)号：US20090113531A1
公开(公告)日：2009-04-30
申请号：US11980900
申请日：2007-10-31
申请人： Mark Emmerich , Christophe Le Rouzo , Kent Parker
发明人： Mark Emmerich , Christophe Le Rouzo , Kent Parker
IPC分类号： G06F15/177 , H04L9/32
CPC分类号： H04L67/141 , H04L63/20 , H04L67/10 , H04L67/1002 , H04L67/1017 , H04L67/14
摘要： There is provided a system and method for managing connections between computers and a server pool. An exemplary system comprises a file configured to store a list of a plurality of servers in the server pool. The exemplary system further comprises a session distributor configured to distribute communication sessions among the plurality of servers by directing multiple requests for a common communication session to a specific one of the plurality of servers based on the list. The exemplary method includes selecting a server from a list of a plurality of servers stored in a file, selecting a port number, generating login information, and linking the server, port number, and login information such that multiple requests for a common communication session are directed to the server.
摘要翻译：提供了一种用于管理计算机和服务器池之间的连接的系统和方法。示例性系统包括被配置为在服务器池中存储多个服务器的列表的文件。该示例性系统还包括会话分发器，其被配置为基于该列表将针对公共通信会话的多个请求引导到多个服务器中的特定服务器的多个服务器之间分配通信会话。示例性方法包括从存储在文件中的多个服务器的列表中选择服务器，选择端口号，生成登录信息，以及链接服务器，端口号和登录信息，使得对于公共通信会话的多个请求是指向服务器。

4. 发明授权

US07236863B2 Docking station for a vehicle 失效
标题翻译：车辆停靠站
公开(公告)号：US07236863B2
公开(公告)日：2007-06-26
申请号：US10878043
申请日：2004-06-29
申请人： Alexandre LaPorte , Christophe Le Rouzo , Dominique Vicard
发明人： Alexandre LaPorte , Christophe Le Rouzo , Dominique Vicard
IPC分类号： G06F3/00
CPC分类号： G06F1/1632 , B60R11/0252 , B60R11/0258 , G06F2200/1614
摘要： A docking station for a vehicle, the docking station being adapted to receive a portable computer, the docking station comprising mounting elements to mount the docking station in a vehicle, a holding element to hold a portable computer in engagement with the docking station, and a connection element to connect a portable computer in engagement with the docking station to a subsystem of the vehicle.
摘要翻译：一种用于车辆的对接站，所述对接站适于接收便携式计算机，对接站包括安装元件以将对接站安装在车辆中，保持元件以保持便携式计算机与对接站接合，以及连接元件将便携式计算机与对接站接合到车辆的子系统。

5. 发明申请

US20050047081A1 Docking station for a vehicle 失效
标题翻译：车辆停靠站
公开(公告)号：US20050047081A1
公开(公告)日：2005-03-03
申请号：US10878043
申请日：2004-06-29
申请人： Alexandre LaPorte , Christophe Le Rouzo , Dominique Vicard
发明人： Alexandre LaPorte , Christophe Le Rouzo , Dominique Vicard
IPC分类号： B60R11/02 , G06F1/16
CPC分类号： G06F1/1632 , B60R11/0252 , B60R11/0258 , G06F2200/1614
摘要： A docking station for a vehicle, the docking station being adapted to receive a portable computer, the docking station comprising mounting elements to mount the docking station in a vehicle, a holding element to hold a portable computer in engagement with the docking station, and a connection element to connect a portable computer in engagement with the docking station to a subsystem of the vehicle.
摘要翻译：一种用于车辆的对接站，所述对接站适于接收便携式计算机，对接站包括安装元件以将对接站安装在车辆中，保持元件以保持便携式计算机与对接站接合，以及连接元件将便携式计算机与对接站接合到车辆的子系统。

6. 发明授权

US09077740B2 System and method for pooling and load distributing connection-oriented servers 有权
公开(公告)号：US09077740B2
公开(公告)日：2015-07-07
申请号：US11980900
申请日：2007-10-31
申请人： Mark Emmerich , Christophe Le Rouzo , Kent Parker
发明人： Mark Emmerich , Christophe Le Rouzo , Kent Parker
IPC分类号： G06F17/30 , G06F7/04 , H04L29/08 , H04L29/06
CPC分类号： H04L67/141 , H04L63/20 , H04L67/10 , H04L67/1002 , H04L67/1017 , H04L67/14
摘要： There is provided a system and method for managing connections between computers and a server pool. An exemplary system comprises a file configured to store a list of a plurality of servers in the server pool. The exemplary system further comprises a session distributor configured to distribute communication sessions among the plurality of servers by directing multiple requests for a common communication session to a specific one of the plurality of servers based on the list. The exemplary method includes selecting a server from a list of a plurality of servers stored in a file, selecting a port number, generating login information, and linking the server, port number, and login information such that multiple requests for a common communication session are directed to the server.

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