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1. 发明授权

US07162256B2 Presence-based telecommunications system 有权
标题翻译：基于现场的电信系统
公开(公告)号：US07162256B2
公开(公告)日：2007-01-09
申请号：US10742243
申请日：2003-12-19
申请人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman , Anjum Khan , Reinhard Peter Klemm , Ajita John , David Gray Boyer
发明人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman , Anjum Khan , Reinhard Peter Klemm , Ajita John , David Gray Boyer
IPC分类号： H04Q7/20
CPC分类号： H04M3/42229 , H04M2242/30 , H04W4/02
摘要： A method and apparatus for enabling a user of a telecommunications terminal to specify desired characteristics for the recipient of a call in lieu of a contact identifier are disclosed. The illustrative embodiment enables a user to specify one or more of the following criteria for a recipient: (i) a role requirement that specifies a role (e.g., a nurse, a doctor, etc.); (ii) a capability requirement that specifies one or more capabilities (e.g., able to speak Spanish, etc.); (iii) a location requirement (e.g., on the third floor of Building A, etc.); and (iv) a cardinality descriptor for the number of recipients (e.g., one recipient, at least three recipients, etc.). The illustrative embodiment also employs availability data (e.g., a schedule, etc.) and rules to determine whether a particular person is available to receive a call.
摘要翻译：公开了一种用于使电信终端的用户能够指定呼叫的接收者代替联系人标识符的期望特征的方法和装置。说明性实施例使得用户能够为接收者指定以下标准中的一个或多个：（i）指定角色的角色要求（例如护士，医生等）; （ii）指定一种或多种能力（例如能说西班牙语等）的能力要求; （iii）位置要求（例如，A楼三楼等）; 和（iv）用于接收者数量（例如，一个接收者，至少三个接收者等）的基数描述符。说明性实施例还采用可用性数据（例如，时间表等）和规则来确定特定人员是否可用于接收呼叫。

2. 发明授权

US09572095B2 Intelligent selection of message delivery mechanism 有权
标题翻译：智能选择消息传递机制
公开(公告)号：US09572095B2
公开(公告)日：2017-02-14
申请号：US10727915
申请日：2003-12-04
申请人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman , Reinhard Peter Klemm , Ajita John
发明人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman , Reinhard Peter Klemm , Ajita John
IPC分类号： G06F15/16 , H04W48/18 , H04L12/54 , H04L12/58 , H04M1/725 , H04W48/20 , H04W4/12 , H04W88/06
CPC分类号： H04W48/18 , H04L12/5692 , H04L51/00 , H04L51/14 , H04L51/38 , H04M1/72547 , H04M1/72566 , H04M1/72572 , H04W4/12 , H04W48/20 , H04W88/06
摘要： A method and apparatus for selecting one of a plurality of delivery mechanisms for sending a message are disclosed. The illustrative embodiment enables the advantageous selection of the delivery mechanism for sending a message from a first telecommunications terminal to a second telecommunications terminal based on at least one of: (i) the location of the first terminal, (ii) the location of the second terminal, (iii) the time and date (i.e., the calendrical time) at the first terminal, (iv) the calendrical time at the second terminal, and (v) one or more properties of the message (e.g., the sending user, the receiving user, a message priority, the contents of the message, etc.). A delivery mechanism for sending a message comprises at least one of: a physical medium, a physical layer protocol, a medium access control, and a network for transport.
摘要翻译：公开了用于选择用于发送消息的多个递送机制之一的方法和装置。所述说明性实施例使得能够基于以下中的至少一个来发送消息的递送机制的有利选择：（i）第一终端的位置，（ii）第二终端到达第二电信终端的位置终端，（iii）第一终端的时间和日期（即，日历时间），（iv）第二终端的日历时间，以及（v）消息的一个或多个属性（例如，发送用户，接收用户，消息优先级，消息内容等）。用于发送消息的传递机制包括物理介质，物理层协议，介质访问控制和用于传输的网络中的至少一个。

3. 发明授权

US07421072B2 Location-based bridging in call centers 有权
标题翻译：呼叫中心中基于位置的桥接
公开(公告)号：US07421072B2
公开(公告)日：2008-09-02
申请号：US10265068
申请日：2002-10-04
申请人： Lynne Shapiro Brotman , Yves D. Jean , Valentine C. Matula , Michael J. Sammon , Doree Duncan Seligmann
发明人： Lynne Shapiro Brotman , Yves D. Jean , Valentine C. Matula , Michael J. Sammon , Doree Duncan Seligmann
IPC分类号： H04M3/00 , H04M5/00 , H04M3/42
CPC分类号： H04M3/51 , H04M3/5175
摘要： A call center apparatus for automatically bridging a mobile user (e.g., a supervisor, etc.) into an existing conversation between a telephone operator and a caller is disclosed. The illustrative embodiments bridge the mobile user into the conversation of the closest telephone operator for which the mobile user has bridging authority.
摘要翻译：公开了一种用于将移动用户（例如，主管等）自动桥接到电话运营商和呼叫者之间的现有会话中的呼叫中心设备。示例性实施例将移动用户桥接到移动用户具有桥接权限的最接近的电话运营商的对话中。

4. 发明授权

US08571541B2 Proximity-based authorization 有权
公开(公告)号：US08571541B2
公开(公告)日：2013-10-29
申请号：US10891867
申请日：2004-07-15
申请人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman
发明人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman
IPC分类号： H04M3/00
CPC分类号： H04W12/08 , G06F21/6218 , G06F2221/2111 , G06F2221/2141 , G07C9/00111 , H04L63/0492 , H04L63/10 , H04L67/04 , H04L67/24 , H04M1/72572 , H04M1/72577 , H04M3/38 , H04M2242/14 , H04M2242/30 , H04W24/00
摘要： Methods and apparatuses are disclosed for enabling the response to a command from a wireless terminal to be based at least partially on the presence or absence of other users nearby, and possibly the identity of those users. In the illustrated embodiment, a server maintains an updated list of the locations of fixed and wireless terminals within an area (e.g., an IEEE 802.11 wireless access point's area of coverage, a CDMA base station's cell, etc.). When a user issues a command to his or her wireless terminal, the command is transmitted to the server. The server determines whether there are any other nearby wireless terminals (and inferentially, the users associated with these terminals), and then determines whether the command is authorized in that environment.

5. 发明授权

US08050698B2 Peer-to-peer neighbor detection for proximity-based command execution 有权
标题翻译：用于邻近度命令执行的对等邻居检测
公开(公告)号：US08050698B2
公开(公告)日：2011-11-01
申请号：US10891804
申请日：2004-07-15
申请人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman
发明人： Doree Duncan Seligmann , Michael J. Sammon , Lynne Shapiro Brotman
IPC分类号： H04B7/00
CPC分类号： H04W12/08 , G07C9/00111 , H04L63/0492 , H04L63/10 , H04L63/101 , H04L67/18 , H04W84/18 , H04W92/18
摘要： An apparatus and methods are disclosed for enabling the response to a command at a personal wireless terminal to be based at least partially on the presence or absence of other users nearby, and possibly the identity of those users. In the illustrated embodiment, the personal wireless terminal determines wirelessly (e.g., via Bluetooth, etc.) whether there are any other nearby personal wireless terminals (and inferentially, the users associated with these terminals), and then determines whether the command is authorized in that particular environment of nearby users. In some embodiments, authorization is also at least partially based on one or more additional factors, such as the identity of the user of the personal wireless terminal, the identify of nearby users, the nature of the command, one or more arguments of a command, the value of a datum retrieved by a query, and the date and time (i.e., “calendrical time”).
摘要翻译：公开了一种用于使对个人无线终端的命令的响应的装置和方法至少部分地基于附近的其他用户的存在或不存在，以及可能的这些用户的身份。在所示实施例中，个人无线终端无线地（例如，经由蓝牙等）确定是否存在任何其他附近的个人无线终端（并且在其中，与这些终端相关联的用户），然后确定该命令是否被授权附近用户的特殊环境。在一些实施例中，授权还至少部分地基于一个或多个附加因素，诸如个人无线终端的用户的身份，附近用户的标识，命令的性质，命令的一个或多个参数，由查询检索的数据的值，以及日期和时间（即“calendrical time”）。

6. 发明授权

US08484339B2 Advanced availability detection 有权
标题翻译：高级可用性检测
公开(公告)号：US08484339B2
公开(公告)日：2013-07-09
申请号：US12724155
申请日：2010-03-15
申请人： Reinhard Peter Klemm , Lynne Shapiro Brotman
发明人： Reinhard Peter Klemm , Lynne Shapiro Brotman
IPC分类号： G06F15/16
CPC分类号： G06F15/17306 , A61K9/5169 , A61K47/42 , G06F9/54 , G06Q10/06 , G06Q10/107 , H04L29/06 , H04L67/22 , H04L67/24
摘要： A method is provided for determining user availability on the basis of the manner in which a person uses (1) a communication terminal or (2) a computing device that is associated with the communication terminal or (3) any combination of (1) and (2). User availability is determined based on: (1) a characteristic of the use of a software application that is running on a computing device, or (2) a characteristic of the use of a feature of software that is running on a communication terminal, or (3) a characteristic of the use of a resource of a computing device, or (4) a characteristic of the use of a resource of a terminal, or (5) a sensor input, or (6) a characteristic of the incoming invitation, or (7) any combination of (1), (2), (3), (4), (5), and (6).
摘要翻译：提供了一种用于基于人使用（1）通信终端的方式或（2）与通信终端相关联的计算设备来确定用户可用性的方法，或（3）（1）和（2）。用户可用性是基于以下因素确定的：（1）使用在计算设备上运行的软件应用程序的特性，或（2）使用在通信终端上运行的软件的特征的特征，或（3）使用计算设备的资源的特征，或（4）使用终端的资源的特性，或（5）传感器输入，或者（6）入站邀请的特征，或（7）（1），（2），（3），（4），（5）和（6）的任何组合。

7. 发明授权

US09092389B2 Advanced availability detection 有权
标题翻译：高级可用性检测
公开(公告)号：US09092389B2
公开(公告)日：2015-07-28
申请号：US12645871
申请日：2009-12-23
申请人： Reinhard Peter Klemm , Lynne Shapiro Brotman
发明人： Reinhard Peter Klemm , Lynne Shapiro Brotman
IPC分类号： H04M3/42 , G06F15/173 , A61K9/51 , A61K47/42 , G06F9/54 , G06Q10/06 , G06Q10/10 , H04L29/08
CPC分类号： G06F15/17306 , A61K9/5169 , A61K47/42 , G06F9/54 , G06Q10/06 , G06Q10/107 , H04L29/06 , H04L67/22 , H04L67/24
摘要： A method is provided in which determines user availability on the basis of the manner in which a person uses a computing device that is associated with a telecommunications terminal. Specifically, the present invention is for a method in which a telecommunications terminal determines whether its user is available to accept an incoming invitation to participate in a telecommunications session based on: (1) a characteristic of the use of a software application, (2) a characteristic of the use of a resource of a terminal, (3) a sensor input, (4) a characteristic of the incoming invitation or (5) any combination of (1), (2), (3), (4), and (5).
摘要翻译：提供了一种方法，其中基于人使用与电信终端相关联的计算设备的方式来确定用户可用性。具体地说，本发明是一种电信终端根据以下方法确定其用户是否可以接受来电参与电话会话的方法：（1）使用软件应用的特征，（2）使用终端的资源的特征，（3）传感器输入，（4）入场邀请的特征或（5）（1），（2），（3），（4）的任何组合，，和（5）。

8. 发明授权

US08499085B2 Advanced availability detection 有权
标题翻译：高级可用性检测
公开(公告)号：US08499085B2
公开(公告)日：2013-07-30
申请号：US12645866
申请日：2009-12-23
申请人： Reinhard Peter Klemm , Lynne Shapiro Brotman
发明人： Reinhard Peter Klemm , Lynne Shapiro Brotman
IPC分类号： G06F15/16 , G06F12/00
CPC分类号： G06F15/17306 , A61K9/5169 , A61K47/42 , G06F9/54 , G06Q10/06 , G06Q10/107 , H04L29/06 , H04L67/22 , H04L67/24
摘要： A method is provided in which the present invention is for a method in which a telecommunications terminal determines whether its user is available to accept an incoming invitation to participate in a telecommunications session based on: (1) a characteristic of the use of a software application, (2) a characteristic of the use of a resource of a terminal, (3) a sensor input, (4) a characteristic of the incoming invitation or (5) any combination of (1), (2), (3), (4), and (5).
摘要翻译：提供了一种方法，其中本发明用于一种方法，其中电信终端基于以下方式确定其用户是否可以接受来电参与电信会话：（1）使用软件应用程序的特性（2）使用终端的资源的特征，（3）传感器输入，（4）入场邀请的特征或（5）（1），（2），（3）的任何组合，，（4）和（5）。

9. 发明申请

US20100232587A1 Advanced Availability Detection 有权
标题翻译：高级可用性检测
公开(公告)号：US20100232587A1
公开(公告)日：2010-09-16
申请号：US12645871
申请日：2009-12-23
申请人： Reinhard Peter Klemm , Lynne Shapiro Brotman
发明人： Reinhard Peter Klemm , Lynne Shapiro Brotman
IPC分类号： H04M3/42
CPC分类号： G06F15/17306 , A61K9/5169 , A61K47/42 , G06F9/54 , G06Q10/06 , G06Q10/107 , H04L29/06 , H04L67/22 , H04L67/24
摘要： A method is provided in which determines user availability on the basis of the manner in which a person uses a computing device that is associated with a telecommunications terminal. Specifically, the present invention is for a method in which a telecommunications terminal determines whether its user is available to accept an incoming invitation to participate in a telecommunications session based on: (1) a characteristic of the use of a software application, (2) a characteristic of the use of a resource of a terminal, (3) a sensor input, (4) a characteristic of the incoming invitation or (5) any combination of (1), (2), (3), (4), and (5).
摘要翻译：提供了一种方法，其中基于人使用与电信终端相关联的计算设备的方式来确定用户可用性。具体地说，本发明是一种电信终端根据以下方法确定其用户是否可以接受来电参与电话会话的方法：（1）使用软件应用的特征，（2）使用终端的资源的特征，（3）传感器输入，（4）入场邀请的特征或（5）（1），（2），（3），（4）的任何组合，，和（5）。

10. 发明申请

US20100235524A1 Advanced Availability Detection 有权
标题翻译：高级可用性检测
公开(公告)号：US20100235524A1
公开(公告)日：2010-09-16
申请号：US12645866
申请日：2009-12-23
申请人： Reinhard Peter Klemm , Lynne Shapiro Brotman
发明人： Reinhard Peter Klemm , Lynne Shapiro Brotman
IPC分类号： G06F15/16
CPC分类号： G06F15/17306 , A61K9/5169 , A61K47/42 , G06F9/54 , G06Q10/06 , G06Q10/107 , H04L29/06 , H04L67/22 , H04L67/24
摘要： A method is provided in which the present invention is for a method in which a telecommunications terminal determines whether its user is available to accept an incoming invitation to participate in a telecommunications session based on: (1) a characteristic of the use of a software application, (2) a characteristic of the use of a resource of a terminal, (3) a sensor input, (4) a characteristic of the incoming invitation or (5) any combination of (1), (2), (3), (4), and (5).
摘要翻译：提供了一种方法，其中本发明用于一种方法，其中电信终端基于以下方式确定其用户是否可以接受来电参与电信会话：（1）使用软件应用程序的特性（2）使用终端的资源的特征，（3）传感器输入，（4）入场邀请的特征或（5）（1），（2），（3）的任何组合，，（4）和（5）。

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