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    • 5. 发明申请
    • METHODS AND SYSTEMS FOR LINE MANAGEMENT
    • 线路管理的方法和系统
    • US20110176666A1
    • 2011-07-21
    • US13074457
    • 2011-03-29
    • Craig L. RedingMahesh RajagopalanAlin D'SilvaZiauddin MajidSatya RajuJohn R. ReformatoShadman Zafar
    • Craig L. RedingMahesh RajagopalanAlin D'SilvaZiauddin MajidSatya RajuJohn R. ReformatoShadman Zafar
    • H04M11/00
    • H04M3/42161H04M3/54H04M2203/2072
    • Methods and Systems are provided for managing one or more communications lines associated with a user of a communications network. A service center may receive from a user line management information regarding one or more of the user's communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) of the communications network implement the user's modifications. Additionally, the service center may be provided with information, in real-time, regarding a call to the communications line that may include, for example, the caller-ID for the incoming call. The service center may then determine how the call should be handled and forward instructions to the communications network to handle the call according to the user's requests.
    • 提供了用于管理与通信网络的用户相关联的一个或多个通信线路的方法和系统。 服务中心可以从用户线接收关于用户通信线路中的一个或多个的管理信息。 该线路管理信息可以包括来自用户的以特定方式处理对通信线路的所有呼叫的请求(例如,将所有呼叫转发到不同号码)。 该线路管理信息还可以包括关于基于识别呼叫发起的信息(例如,呼叫者ID)来调度对通信线路的呼叫的处理(例如,调度呼叫转移)或不同地处理呼叫的请求的信息。 服务中心然后可以将指令转发到通信网络,使得通信网络的组件(例如,SSP或SCP)实现用户的修改。 此外,服务中心可以实时地提供关于可能包括例如呼入呼叫的呼叫者ID的通信线路的呼叫的信息。 然后,服务中心可以根据用户的请求确定如何处理呼叫并且转发指令到通信网络来处理呼叫。