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1. 发明授权

US07912193B2 Methods and systems for call management with user intervention 有权
标题翻译：用户干预呼叫管理的方法和系统
公开(公告)号：US07912193B2
公开(公告)日：2011-03-22
申请号：US10721005
申请日：2003-11-24
申请人： Robert A. Chingon , Stephen P. Brennan , Christopher L. Helbling , Nagendra Kunuturi , Ravi Penumatsa , Mahesh Rajagopalan , Craig L. Reding , John R. Reformato , John H. Wurster , Sandeep Chakraverty , Byron M. Pinto
发明人： Robert A. Chingon , Stephen P. Brennan , Christopher L. Helbling , Nagendra Kunuturi , Ravi Penumatsa , Mahesh Rajagopalan , Craig L. Reding , John R. Reformato , John H. Wurster , Sandeep Chakraverty , Byron M. Pinto
IPC分类号： H04M1/56
CPC分类号： H04M3/42153 , H04M3/42229 , H04M3/537 , H04M3/54 , H04M2203/2072
摘要： Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.
摘要翻译：披露了实时管理呼叫的方法和系统。与本发明一致的方法和系统基于用户的输入来实时管理呼叫。服务中心从服务控制点接收与用户的呼叫有关的信息，并将呼叫通知发送到与用户相关联的设备。服务中心收到用户对该通知的响应。此后，服务中心根据响应指示服务控制点连接呼叫。

2. 发明申请

US20120106728A1 METHODS AND SYSTEMS FOR INTEGRATING COMMUNICATIONS SERVICES 审中-公开
标题翻译：集成通信服务的方法和系统
公开(公告)号：US20120106728A1
公开(公告)日：2012-05-03
申请号：US13280875
申请日：2011-10-25
申请人： Reza Ghaffari , Afshin Moshrefi , Shadman Zafar , Shaygan Kheradpir , Robert A. Chingon , Stephen Brennan , Christopher L. Helbling , Nagendra Kunuturi , Ravi Penumatsa , Mahesh Rajagopalan , Craig L. Reding , John R. Reformato , John H. Wurster , Sandeep Chakravarty , Byron M. Pinto , Alin D'Silva , Zlauddin Majid , Satya Raju
发明人： Reza Ghaffari , Afshin Moshrefi , Shadman Zafar , Shaygan Kheradpir , Robert A. Chingon , Stephen Brennan , Christopher L. Helbling , Nagendra Kunuturi , Ravi Penumatsa , Mahesh Rajagopalan , Craig L. Reding , John R. Reformato , John H. Wurster , Sandeep Chakravarty , Byron M. Pinto , Alin D'Silva , Zlauddin Majid , Satya Raju
IPC分类号： H04M3/42
CPC分类号： H04M3/42272 , H04M3/42042 , H04M7/0033 , H04M2203/2011 , H04M2203/2038 , H04M2203/2066
摘要： Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.
摘要翻译：公开了提供对集成通信服务的访问的方法和系统。在与用户相关联的设备处接收到对用户的呼叫的通知，该设备连接到数据网络并且包括基本单元，手机和用户界面，其中，基于检索到的数据对应来确定设备并且使用与呼叫有关的信息检索检索到的数据。来自用户的指示对通知的响应的输入也在设备处接收。反映对通知的响应的响应信息然后被发送到服务器，其中服务器指示服务控制点基于对通知的响应来连接呼叫。

3. 发明授权

US08761363B2 Methods and systems for automatic forwarding of communications to a preferred device 有权
标题翻译：将通信自动转发到首选设备的方法和系统
公开(公告)号：US08761363B2
公开(公告)日：2014-06-24
申请号：US10720633
申请日：2003-11-24
申请人： Mahesh Rajagopalan , Nagendra Kunuturi , Craig L. Reding , Jagmit Singh , Christopher L. Helbling
发明人： Mahesh Rajagopalan , Nagendra Kunuturi , Craig L. Reding , Jagmit Singh , Christopher L. Helbling
IPC分类号： H04M1/56 , H04M3/42
CPC分类号： H04M3/42263 , H04M3/4211 , H04M3/42153 , H04M3/436 , H04M15/745 , H04M2201/60 , H04M2215/0108
摘要： Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.
摘要翻译：公开了将通信路由到优选设备的方法和系统。与本发明一致的服务中心可操作以从呼叫方接收与用户的通信有关的信息，并且使用所接收的信息来检索对应于用户的数据。服务中心还基于检索的数据确定用户的优选设备，其中优选设备是与用户相关联的多个设备之一。此后，服务中心确定用户的首选设备是否需要新的发送方式，并且基于确定将该通信路由到用户的首选设备。

4. 发明授权

US08750482B2 Methods and systems for preemptive rejection of calls 有权
标题翻译：抢先拒绝呼叫的方法和系统
公开(公告)号：US08750482B2
公开(公告)日：2014-06-10
申请号：US10720938
申请日：2003-11-24
申请人： Robert A. Chingon , Shadman Zafar , Craig L. Reding , Christopher L. Helbling , John R. Reformato
发明人： Robert A. Chingon , Shadman Zafar , Craig L. Reding , Christopher L. Helbling , John R. Reformato
IPC分类号： H04M3/42 , H04M1/64 , H04M1/56 , H04M15/06
CPC分类号： H04M3/436 , H04M1/573 , H04M2203/2011
摘要： Methods and systems consistent with the present invention screen calls. A first server receives information pertaining to a call to a user from a calling party. The first server then determines whether a real-time call management function is enabled for the user and determines whether a calling party number associated with the calling party is valid when the realtime call management function is not enabled. A call screening function is performed when the calling party number is invalid. The first server provides a notification of the call to a device associated with the user when the real-time call management function is enabled. A second server initiates the call screening function when the user selects a call screening option included in the notification.
摘要翻译：与本发明屏幕调用一致的方法和系统。第一服务器从主叫方接收与用户的呼叫有关的信息。然后，第一服务器确定是否为用户启用实时呼叫管理功能，并且当实时呼叫管理功能未启用时，确定与主叫方相关联的呼叫方号码是否有效。当主叫方号码无效时，进行呼叫筛选功能。当启用实时呼叫管理功能时，第一个服务器提供对与用户相关联的设备的呼叫的通知。当用户选择通知中包含的呼叫筛选选项时，第二服务器启动呼叫筛选功能。

5. 发明授权

US08472606B2 Methods and systems for directory information lookup 有权
标题翻译：用于目录信息查找的方法和系统
公开(公告)号：US08472606B2
公开(公告)日：2013-06-25
申请号：US10720868
申请日：2003-11-24
申请人： Christopher L. Helbling , Craig L. Reding , John R. Reformato , Mahesh Rajagopalan , Shadman Zafar
发明人： Christopher L. Helbling , Craig L. Reding , John R. Reformato , Mahesh Rajagopalan , Shadman Zafar
IPC分类号： H04M3/42 , H04M3/00 , H04M5/00
CPC分类号： H04M3/42221 , H04M3/382 , H04M3/387 , H04M3/42204 , H04M3/42229 , H04M3/436 , H04M3/4931 , H04M3/4933 , H04M3/4936 , H04M3/537 , H04M3/56 , H04M15/09 , H04M2201/36 , H04M2201/40 , H04M2207/12 , H04M2215/66 , H04Q3/0029 , H04Q2213/13034 , H04Q2213/13093 , H04Q2213/1322 , H04Q2213/13224 , H04Q2213/13282
摘要： Systems and methods are provided for obtaining contact-related information associated with a party using an identifier. The identifier may include a calling party number, a previously-dialed number, and/or a number specified by a user. The identifier could also include an e-mail address, an instant messenger address, a photograph, etc. A request for contact-related information may be initiated by a user and/or a device associated with the user. The request may include an identifier associated with a party. Methods and systems may retrieve contact-related information associated with the party using the identifier. Methods and systems may leverage one or more networks to retrieve the contact-related information. Contact information may be retrieved in order to add a contact to a user's address book.
摘要翻译：系统和方法被提供用于获得与使用标识符的一方相关联的联系人相关信息。标识符可以包括主叫方号码，先前拨打的号码和/或用户指定的号码。标识符还可以包括电子邮件地址，即时消息地址，照片等。联系人相关信息的请求可以由用户和/或与用户相关联的设备发起。请求可以包括与一方相关联的标识符。方法和系统可以使用标识符来检索与该方相关联的联系人相关信息。方法和系统可以利用一个或多个网络来检索联系人相关信息。可以检索联系人信息，以便将联系人添加到用户的通讯录。

6. 发明授权

US07418090B2 Methods and systems for conference call buffering 有权
标题翻译：电话会议缓存的方法和系统
公开(公告)号：US07418090B2
公开(公告)日：2008-08-26
申请号：US10720859
申请日：2003-11-24
申请人： Craig L. Reding , John R. Reformato , Ziauddin R. Majid , Christopher L. Helbling , Brian F. Roberts , Loren C. Swingle
发明人： Craig L. Reding , John R. Reformato , Ziauddin R. Majid , Christopher L. Helbling , Brian F. Roberts , Loren C. Swingle
IPC分类号： H04M3/42
CPC分类号： H04M3/42221 , H04M3/382 , H04M3/387 , H04M3/42204 , H04M3/42229 , H04M3/436 , H04M3/4931 , H04M3/4933 , H04M3/4936 , H04M3/537 , H04M3/56 , H04M15/09 , H04M2201/40 , H04M2203/2005 , H04M2203/2011 , H04M2207/12 , H04M2215/66 , H04Q3/0029 , H04Q2213/13034 , H04Q2213/13093 , H04Q2213/1322 , H04Q2213/13224 , H04Q2213/13282
摘要： Methods and systems for conference call buffering are disclosed. Methods and systems consistent with the present invention record a conference call between a plurality of users. A service center in conjunction with a conference bridge and conference server establishes a conference call between a plurality of users. The service center may also ascertain the identities of a plurality of destination devices for an audio stream corresponding to the conference call, where the destination devices corresponding to the plurality of users. An audio streaming server provides the audio stream to the plurality of destination devices. Memory located centrally and/or local to the destination devices stores the audio stream. A user of one of the destination devices may choose to replay a selected portion of the audio stream.
摘要翻译：公开了用于会议呼叫缓冲的方法和系统。与本发明一致的方法和系统在多个用户之间记录电话会议。与会议桥和会议服务器结合的服务中心在多个用户之间建立电话会议。服务中心还可以确定与电话会议相对应的音频流的多个目的地设备的身份，其中对应于多个用户的目的地设备。音频流服务器将音频流提供给多个目的地设备。位于目标设备中央和/或本地的存储器存储音频流。目的地设备之一的用户可以选择重播音频流的所选部分。

7. 发明授权

US08488761B2 Methods and systems for a call log 有权
标题翻译：通话记录的方法和系统
公开(公告)号：US08488761B2
公开(公告)日：2013-07-16
申请号：US10720870
申请日：2003-11-24
申请人： Craig L. Reding , John R. Reformato , Mahesh Rajagopalan , Shadman Zafar , John Wurster
发明人： Craig L. Reding , John R. Reformato , Mahesh Rajagopalan , Shadman Zafar , John Wurster
IPC分类号： H04M1/66 , H04M3/42 , H04M1/56 , H04M15/06
CPC分类号： H04M3/2218 , H04M3/36 , H04M3/382 , H04M3/387 , H04M3/42204 , H04M3/42221 , H04M3/42229 , H04M3/436 , H04M3/48 , H04M3/4931 , H04M3/4933 , H04M3/4936 , H04M3/537 , H04M3/56 , H04M15/09 , H04M15/41 , H04M2201/40 , H04M2203/551 , H04M2207/12 , H04M2215/0164 , H04M2215/66 , H04Q3/0029 , H04Q2213/13034 , H04Q2213/13093 , H04Q2213/1322 , H04Q2213/13224 , H04Q2213/13282
摘要： A call log associated with outgoing calls originating from calling devices may be established and maintained. Filter parameters may be set to specify which outgoing calls to log. Outgoing call information associated with calls originating from a user's calling devices may be obtained and transmitted to a service center. A server in the service center may determine whether or not to log the outgoing call information based on the filter settings. The outgoing call information may be stored in the call log, which may reside in a database in the service center. The user may access the call log from a user terminal and/or the calling devices. The call log may be used to add contacts to a contact list and facilitate data analyses.
摘要翻译：可以建立和维护与从呼叫设备发出的呼出呼叫相关联的呼叫日志。可以设置过滤器参数来指定要登录的呼出。可以获得与来自用户的呼叫装置的呼叫相关联的呼出信息，并发送到服务中心。服务中心中的服务器可以基于过滤器设置确定是否记录呼出呼叫信息。呼出呼叫信息可以存储在呼叫记录中，呼叫记录可以驻留在服务中心的数据库中。用户可以从用户终端和/或呼叫设备访问呼叫记录。通话记录可用于将联系人添加到联系人列表中，并促进数据分析。

8. 发明申请

US20110176666A1 METHODS AND SYSTEMS FOR LINE MANAGEMENT 审中-公开
标题翻译：线路管理的方法和系统
公开(公告)号：US20110176666A1
公开(公告)日：2011-07-21
申请号：US13074457
申请日：2011-03-29
申请人： Craig L. Reding , Mahesh Rajagopalan , Alin D'Silva , Ziauddin Majid , Satya Raju , John R. Reformato , Shadman Zafar
发明人： Craig L. Reding , Mahesh Rajagopalan , Alin D'Silva , Ziauddin Majid , Satya Raju , John R. Reformato , Shadman Zafar
IPC分类号： H04M11/00
CPC分类号： H04M3/42161 , H04M3/54 , H04M2203/2072
摘要： Methods and Systems are provided for managing one or more communications lines associated with a user of a communications network. A service center may receive from a user line management information regarding one or more of the user's communications lines. This line management information may include a request from the user to handle all calls to the communications line in a particular manner (e.g., forward all calls to a different number). This line management information may also include information regarding scheduling the handling of calls to the communications line (e.g., scheduling call forwarding) or a request to handle calls differently based on information identifying the origination of the call (e.g., caller-ID). The service center may then forward instructions to the communications network such that the components (e.g., SSP or SCP) of the communications network implement the user's modifications. Additionally, the service center may be provided with information, in real-time, regarding a call to the communications line that may include, for example, the caller-ID for the incoming call. The service center may then determine how the call should be handled and forward instructions to the communications network to handle the call according to the user's requests.
摘要翻译：提供了用于管理与通信网络的用户相关联的一个或多个通信线路的方法和系统。服务中心可以从用户线接收关于用户通信线路中的一个或多个的管理信息。该线路管理信息可以包括来自用户的以特定方式处理对通信线路的所有呼叫的请求（例如，将所有呼叫转发到不同号码）。该线路管理信息还可以包括关于基于识别呼叫发起的信息（例如，呼叫者ID）来调度对通信线路的呼叫的处理（例如，调度呼叫转移）或不同地处理呼叫的请求的信息。服务中心然后可以将指令转发到通信网络，使得通信网络的组件（例如，SSP或SCP）实现用户的修改。此外，服务中心可以实时地提供关于可能包括例如呼入呼叫的呼叫者ID的通信线路的呼叫的信息。然后，服务中心可以根据用户的请求确定如何处理呼叫并且转发指令到通信网络来处理呼叫。

9. 发明授权

US08503650B2 Methods and systems for configuring and providing conference calls 有权
标题翻译：用于配置和提供电话会议的方法和系统
公开(公告)号：US08503650B2
公开(公告)日：2013-08-06
申请号：US10720661
申请日：2003-11-24
申请人： Craig L. Reding , John R. Reformato , Mahesh Rajagopalan , Brian F. Roberts , Chris L. Helbling , Manvinder S. Chopra , Ken J. Hum , Apurva Pathak
发明人： Craig L. Reding , John R. Reformato , Mahesh Rajagopalan , Brian F. Roberts , Chris L. Helbling , Manvinder S. Chopra , Ken J. Hum , Apurva Pathak
IPC分类号： H04M3/42
CPC分类号： H04M3/46 , H04M2203/5063
摘要： Methods and systems for automatically providing conference calls are disclosed. In one aspect of the invention, methods and systems detect a conference call event that was previously configured by a subscriber user and identify participant users associated with the conference call event. Once identified, each participant user is contacted and a response is received from each of the users. Based on the received responses, a conference call is established between the participant users and the subscriber user. In one aspect of the invention, at least one of the detecting and identifying steps are performed without user intervention.
摘要翻译：公开了自动提供电话会议的方法和系统。在本发明的一个方面，方法和系统检测先前由用户用户配置并识别与会议呼叫事件相关联的与会者的会议呼叫事件。一旦被识别，每个参与者用户被联系并且从每个用户接收到响应。基于收到的响应，在参与者用户和用户用户之间建立电话会议。在本发明的一个方面中，在没有用户干预的情况下执行检测和识别步骤中的至少一个。

10. 发明授权

US08503639B2 Method and apparatus for adaptive message and call notification 有权
标题翻译：用于自适应消息和呼叫通知的方法和装置
公开(公告)号：US08503639B2
公开(公告)日：2013-08-06
申请号：US10720952
申请日：2003-11-24
申请人： Craig L. Reding , John R. Reformato , Mahesh Rajagopalan
发明人： Craig L. Reding , John R. Reformato , Mahesh Rajagopalan
IPC分类号： H04M1/00
CPC分类号： H04M3/436 , H04L51/14 , H04L51/24 , H04M3/53 , H04M3/54 , H04M2203/2072 , H04M2203/4509
摘要： Methods and systems for providing a user's preferred device with a notification of an incoming communication for one of a plurality of a user's devices. Notification of an incoming communication is provided to the user's preferred device via a communications service. The communications service receives, from a data or voice network, information representing an incoming communication intended for one of a plurality of a user's devices. The service then provides a notification of the incoming communication to the user's preferred device.
摘要翻译：用于向用户的首选设备提供用于多个用户设备中的一个的进入通信的通知的方法和系统。通过通信服务向用户的首选设备提供进入通信的通知。通信服务从数据或语音网络接收表示用于多个用户设备中的一个的进入通信的信息。然后，服务向用户的首选设备提供传入通信的通知。

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