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    • 2. 发明授权
    • System, method and computer program product for diagnostic supervision of internet connections
    • 用于互联网连接诊断监督的系统,方法和计算机程序产品
    • US06553515B1
    • 2003-04-22
    • US09393659
    • 1999-09-10
    • Charles J. GrossJames R. HartlessVijay K. SharmaMichael A. Starr
    • Charles J. GrossJames R. HartlessVijay K. SharmaMichael A. Starr
    • G06F1100
    • H04L43/00H04L41/5022H04L43/06H04L43/0829H04L43/0852H04L43/087H04L43/106H04L43/16
    • A system, method and computer program product for managing diagnostic and performance information for communications system terminal endpoints (TEs) communicating over an Internet Protocol (IP) network. The TEs communicate by connections that are voice, modem, facsimile, video, data transmissions, or the like. A Diagnostic Supervisor (DS) transmits Diagnostic Configuration Messages (DCMs) to the TEs. The TE's generate Diagnostic Messages (DMs) based on diagnostic information, including error statistics, voice statistics, facsimile statistics, video statistics, data statistics, or the like, concerning IP network connections in which the TEs participate. The DCMs instructs the TEs how to format and when to transmit DMs. The DMs are transmitted by the TEs to the DS. In a system with more that one DS, the TEs can transmit DMs to the plural DSs, other TEs or any network devices. The DS can be programmed locally or remotely to send various types of DCMs. The DS can also be programmed locally or remotely to provide diagnostic reports based on DMs to network users or to the network administrator. Diagnostic information is used for disconnect supervision, answer detection, attendant supervision, billing management, rerouting of IP connections to the PSTN, and the like.
    • 一种用于管理通过因特网协议(IP)网络通信的通信系统终端端点(TE)的诊断和性能信息的系统,方法和计算机程序产品。 TE通过语音,调制解调器,传真,视频,数据传输等的连接进行通信。 诊断主管(DS)将诊断配置消息(DCM)发送到TE。 TE根据有关TE参与的IP网络连接的诊断信息(包括错误统计,语音统计,传真统计,视频统计,数据统计等)生成诊断消息(DM)。 DCM指示TE如何格式化以及何时传输DM。 DM通过TE传输到DS。 在具有更多一个DS的系统中,TE可以将DM发送到多个DS,其他TE或任何网络设备。 DS可以在本地或远程编程,以发送各种类型的DCM。 DS还可以在本地或远程编程,为网络用户或网络管理员提供基于DM的诊断报告。 诊断信息用于断开监控,应答检测,话务员监督,计费管理,到PSTN的IP连接的重新路由等。