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    • 34. 发明申请
    • Policy based auditing of workflows
    • 基于策略的工作流审核
    • US20060235964A1
    • 2006-10-19
    • US11109087
    • 2005-04-19
    • Rhonda ChildressEdmond ChowStephen WattDavid Kumhyr
    • Rhonda ChildressEdmond ChowStephen WattDavid Kumhyr
    • G06F15/173
    • H04L63/0263G06Q10/0633H04L63/123
    • An auditing system is disclosed comprising a Policy Validation Mechanism Program (PVMP) that operates in conjunction with a Workflow Engine (WE), and a Policy Validation Server Program (PVSP) that operates on a Policy Validation Server (PVS) connected to the WE by a secure communication link. The PVMP converts a workflow to a workflow representation (WR) and sends the WR to the PVS. The PVSP compares the steps in the WR to a security policy identified for that WR and determines whether the WR is in compliance. In addition, the PVSP validates a checksum for the WR and logs the checksum for subsequent comparisons. The PVSP uses the checksum to determine whether a policy has changed during execution of the workflow. If the WR is not in compliance, if the checksum cannot be validated, or if a policy has changed, then a failure notification is sent to the WE. Otherwise, a success notification is sent to the WR.
    • 公开了一种审计系统,其包括与工作流引擎(WE)一起操作的策略验证机制程序(PVMP)以及在通过以下方式连接到WE的策略验证服务器(PVS)上运行的策略验证服务器程序(PVSP) 一个安全的通信链路。 PVMP将工作流转换为工作流表示(WR),并将WR发送到PVS。 PVSP将WR中的步骤与为该WR标识的安全策略进行比较,并确定WR是否符合要求。 此外,PVSP验证WR的校验和,并记录校验和以进行后续比较。 PVSP使用校验和来确定在执行工作流程期间策略是否已更改。 如果WR不合规,如果校验和无法验证,或策略已更改,则向WE发送故障通知。 否则,将向WR发送成功通知。
    • 40. 发明申请
    • System and method of managing events on multiple problem ticketing system
    • 在多个问题票务系统上管理事件的系统和方法
    • US20070112947A1
    • 2007-05-17
    • US11274841
    • 2005-11-15
    • Eric AndersonKenneth BeckerRhonda ChildressJames RiosaSandra Schlosser
    • Eric AndersonKenneth BeckerRhonda ChildressJames RiosaSandra Schlosser
    • G06F15/173
    • H04L41/5074
    • The “Multiple Problem Ticket Creation Tool” (MPTCT) creates problem tickets on a network connected by an enterprise services bus having servers on the network with different problem ticketing systems. The MPTCT receives an original problem ticket, converts the original problem ticket to an XML or other format, determines which problem ticketing system is responsible for fixing the problem, determines which problem ticketing system are affected by the problem, creates an authoritative ticket on the responsible problem ticketing system, creates an informational ticket on every ticketing system affected by the problem, maps a tracking number between the original problem ticket and the related problem tickets created on other problem ticketing systems, tracks callbacks from each problem ticketing system, updates each related problem ticket with the callback information, and closes each related informational problem ticket and the original problem ticket when the authoritative problem ticket is closed.
    • “多问题票创建工具”(MPTCT)在由具有不同问题票务系统的网络服务器的企业服务总线连接的网络上创建问题票据。 MPTCT收到原始问题单,将原始问题票据转换为XML或其他格式,确定哪个问题票务系统负责解决问题,确定哪个问题票务系统受到问题的影响,为负责人创建权威机票 问题票务系统,在受问题影响的每个票务系统上创建一张信息票,将原始问题票据与在其他问题票务系统上创建的相关问题票据之间的跟踪号码映射,跟踪每个问题票务系统的回拨,更新每个相关问题 具有回拨信息的票据,并在权威问题单关闭时关闭每个相关的信息问题单和原始问题票。