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31. 发明申请

US20070286384A1 METHOD, SYSTEM AND SERVICE FOR ACHIEVING SYNCHRONOUS COMMUNICATION RESPONSIVE TO DYNAMIC STATUS 有权
标题翻译：实现动态响应同步通信的方法，系统与服务
公开(公告)号：US20070286384A1
公开(公告)日：2007-12-13
申请号：US11844400
申请日：2007-08-24
申请人： James Christensen , Edith Stern , Arup Acharya , Zon-Yin Shae , Rose Williams
发明人： James Christensen , Edith Stern , Arup Acharya , Zon-Yin Shae , Rose Williams
IPC分类号： H04M1/26
CPC分类号： H04L29/06027 , H04L29/12122 , H04L29/1216 , H04L61/1547 , H04L61/157 , H04L65/1069 , H04L67/2814 , H04M3/42 , H04M3/42059 , H04M3/42229 , H04M3/436 , H04M2203/2072
摘要： A method for routing a communication connection request includes the steps of obtaining context information from a communication connection requester in response to a communication connection request. The steps further include using the context information to determine a communication connection action, and connecting the communication connection requester based upon the connection action.
摘要翻译：用于路由通信连接请求的方法包括以下步骤：响应于通信连接请求从通信连接请求者获取上下文信息。所述步骤还包括使用所述上下文信息来确定通信连接动作，以及基于所述连接动作来连接所述通信连接请求者。

32. 发明申请

US20050144247A1 Method and system for voice on demand private message chat 有权
标题翻译：语音随选私人消息聊天的方法和系统
公开(公告)号：US20050144247A1
公开(公告)日：2005-06-30
申请号：US10730782
申请日：2003-12-09
申请人： James Christensen , Zon-Yin Shae , Edith Stern
发明人： James Christensen , Zon-Yin Shae , Edith Stern
IPC分类号： G06F15/16 , H04L12/58
CPC分类号： H04L51/04
摘要： A system and method for establishing a private message chat between electronic devices. The method includes steps of providing an indication as to the availability of a user for receiving a private message chat; receiving an audio input message from at least one first client; and transmitting the audio input message to at least one second client over a communications network, wherein the at least one second client can receive, temporarily store and play back the audio input message. The first client may receive a reply audio input message from the at least one second client or, receive a reply text input message from the at least one second client, and subsequently may further communicate back to the second client device via one of audio or text messaging, according to that user's discretion. The transmitting of any audio input message may be accomplished via VoIP or SIP.
摘要翻译：一种用于在电子设备之间建立私人消息聊天的系统和方法。该方法包括提供用于接收私人消息聊天的用户的可用性的指示的步骤; 从至少一个第一客户端接收音频输入消息; 以及通过通信网络将所述音频输入消息发送到至少一个第二客户机，其中所述至少一个第二客户端可以接收，临时存储和重放所述音频输入消息。第一客户端可以从至少一个第二客户端接收回复音频输入消息，或者从至少一个第二客户端接收回复文本输入消息，并且随后还可以经由音频或文本之一进一步回传给第二客户端设备消息传递，根据用户的判断。任何音频输入消息的发送可以通过VoIP或SIP来实现。

33. 发明申请

US20050094621A1 Enabling collaborative applications using Session Initiation Protocol (SIP) based Voice over Internet protocol networks (VoIP) 有权
标题翻译：使用基于会话发起协议（SIP）的语音互联网协议网络（VoIP）来实现协作应用
公开(公告)号：US20050094621A1
公开(公告)日：2005-05-05
申请号：US10695856
申请日：2003-10-29
申请人： Arup Acharya , Dilip Kandlur , Priya Mahadevan , Zon-Yin Shae , Aameek Singh
发明人： Arup Acharya , Dilip Kandlur , Priya Mahadevan , Zon-Yin Shae , Aameek Singh
IPC分类号： H04L29/06 , H04L29/08 , H04L12/66
CPC分类号： H04L65/1096 , H04L29/06027 , H04L65/1006 , H04L65/1069 , H04L65/4007 , H04L67/02
摘要： A method and system for enabling voice over Internet for computer applications includes registering session initiation protocol (SIP) as a system service and providing SIP service through an application programming interface (API) to permit access to service functions by individual software applications. A SIP link is provided within a software application to permit user invocation of SIP service functions. The link may be passed as a parameter to permit external access to an invoked service function.
摘要翻译：一种用于使计算机应用上的互联网语音启用的方法和系统包括将会话发起协议（SIP）注册为系统服务，并通过应用程序编程接口（API）提供SIP服务，以允许通过各个软件应用访问服务功能。在软件应用中提供SIP链路以允许用户调用SIP服务功能。链接可以作为参数传递，以允许外部访问被调用的服务功能。

34. 发明授权

US09219884B2 Periodic broadcast and location of evolving media content with application to seminar and stroke media 有权
公开(公告)号：US09219884B2
公开(公告)日：2015-12-22
申请号：US11875567
申请日：2007-10-19
申请人： Zon-Yin Shae , Belle L. Tseng
发明人： Zon-Yin Shae , Belle L. Tseng
IPC分类号： H04J1/00 , H04N7/173 , H04N19/30
CPC分类号： H04N7/17318 , G06Q10/10 , H04N19/30
摘要： Techniques are provided for broadcasting history or coarse representations or both of stroke media and other media. Levels are created for media, and the levels are periodically broadcast. The levels segment the media and allow the media to be examined with details that range from coarse to fine or examined with varying importance or both. The periodic broadcast of the levels provides history of the media. In particular, for stroke data, levels of detail are determined through a certain method. Each level of detail is periodically broadcast. The levels of detail may be shown by themselves or combined at a receiver to create segmented views of the stroke data. A user can select a coarse view of the stroke data to quickly see the stroke history. Additionally, techniques are provided for quickly and repeatedly accessing data elements in already existing data structures. Generally, a description is created that describes data elements in a preexisting data structure. One or more links are created, from the description, which allow a user to directly access particular data elements for the preexisting data structure.

35. 发明授权

US08813090B2 System and method for dynamic rescheduling of multiple varying resources with user social mapping 有权
标题翻译：用户社交映射对多个不同资源进行动态重新调度的系统和方法
公开(公告)号：US08813090B2
公开(公告)日：2014-08-19
申请号：US13599503
申请日：2012-08-30
申请人： Hani T. Jamjoom , Mark E. Podlaseck , Huiming Qu , Yaoping Ruan , Zon-Yin Shae , Anshul Sheopuri
发明人： Hani T. Jamjoom , Mark E. Podlaseck , Huiming Qu , Yaoping Ruan , Zon-Yin Shae , Anshul Sheopuri
IPC分类号： G06F9/46 , G06F15/173
CPC分类号： G06F9/50
摘要： A system and method for scheduling resources includes a memory storage device having a resource data structure stored therein which is configured to store a collection of available resources, time slots for employing the resources, dependencies between the available resources and social map information. A processing system is configured to set up a communication channel between users, between a resource owner and a user or between resource owners to schedule users in the time slots for the available resources. The processing system employs social mapping information of the users or owners to assist in filtering the users and owners and initiating negotiations for the available resources.
摘要翻译：用于调度资源的系统和方法包括存储有资源数据结构的存储器存储设备，其被配置为存储可用资源的集合，用于使用资源的时隙，可用资源与社交地图信息之间的依赖关系。处理系统被配置为在用户之间，资源所有者和用户之间或资源所有者之间建立通信信道，以在可用资源的时隙中调度用户。处理系统使用用户或所有者的社交地图信息来协助过滤用户和所有者并且开始可用资源的协商。

36. 发明授权

US08639638B2 Enabling a support service to provide automated problem resolution based on real time chat analytics 失效
标题翻译：启用支持服务，根据实时聊天分析提供自动化问题解决
公开(公告)号：US08639638B2
公开(公告)日：2014-01-28
申请号：US13011108
申请日：2011-01-21
申请人： Zon-Yin Shae , Maja Vukovic
发明人： Zon-Yin Shae , Maja Vukovic
IPC分类号： G06F17/21
CPC分类号： G06F17/30637
摘要： An embodiment of the invention directed to a method for resolving a problem detected in a data processing machine includes establishing a chat link between a machine user and a support service agent, for enabling a conversation therebetween. One or more initial messages sent from the user to the agent over the link is analyzed, to generate a goal associated with the detected problem. The goal is applied as an input to an AI planning component, which is operated in response to the goal to produce an initial set of actions for achieving the goal. Messages sent from the user to the agent subsequent to the initial messages are analyzed, and responsive to such analysis, the initial set of actions is selectively changed to an updated set of actions, for use in achieving the goal.
摘要翻译：针对解决在数据处理机器中检测到的问题的方法的本发明的实施例包括在机器用户和支持服务代理之间建立聊天链接，以实现其间的通话。分析从用户通过链路发送到代理的一个或多个初始消息，以产生与检测到的问题相关联的目标。该目标被应用于AI计划组件的输入，AI计划组件响应于为实现目标而产生初始动作集的目的而运行。分析从初始消息之后从用户发送到代理的消息，并且响应于这种分析，初始动作集被选择性地更改为更新的一组动作，以用于实现目标。

37. 发明授权

US08576835B2 Method and apparatus for providing contextual information with telephone calls 有权
标题翻译：用于通过电话提供上下文信息的方法和装置
公开(公告)号：US08576835B2
公开(公告)日：2013-11-05
申请号：US12135445
申请日：2008-06-09
申请人： Arup Acharya , Maria Rene Ebling , Zon-Yin Shae , Edith Helen Stern , Dinesh Verma
发明人： Arup Acharya , Maria Rene Ebling , Zon-Yin Shae , Edith Helen Stern , Dinesh Verma
IPC分类号： H04L12/28
CPC分类号： H04M3/58 , H04M3/5191 , H04M7/006
摘要： The present invention is directed to a method for propagating contextual data in an audio communication by storing the contextual data obtained from a calling party in an extensible mark-up language formatted text document. A telephone call between a first party and a second party is converted to a session initiation protocol based voice over internet protocol communication, and the stored text document is attached to session initiation protocol messages that control the voice over internet protocol communication. The document is attached to the signaling messages by embedding the text document in a session description payload associated with the session initiation protocol message. The attached document is propagated with the audio communication, including when the signaling messages are used to transfer the audio communication from the second party to a third party or to add one or more addition parties to the audio communication.
摘要翻译：本发明涉及一种通过将从呼叫方获得的上下文数据存储在可扩展标记语言格式的文本文档中来传播音频通信中的语境数据的方法。第一方和第二方之间的电话通过互联网协议通信转换为基于会话发起协议的语音，并且存储的文本文档附加到控制网络协议通信语音的会话发起协议消息。通过将文本文档嵌入到与会话发起协议消息相关联的会话描述有效载荷中，将文档附加到信令消息。所附的文件通过音频通信传播，包括当信令消息用于将音频通信从第二方传送到第三方时，或者为音频通信添加一个或多个添加方时。

38. 发明申请

US20120324470A1 SYSTEM AND METHOD FOR DYNAMIC RESCHEDULING OF MULTIPLE VARYING RESOURCES WITH USER SOCIAL MAPPING 有权
公开(公告)号：US20120324470A1
公开(公告)日：2012-12-20
申请号：US13599503
申请日：2012-08-30
申请人： HANI T. JAMJOOM , Mark E. Podlaseck , Huiming Qu , Yaoping Ruan , Zon-Yin Shae , Anshul Sheopuri
发明人： HANI T. JAMJOOM , Mark E. Podlaseck , Huiming Qu , Yaoping Ruan , Zon-Yin Shae , Anshul Sheopuri
IPC分类号： G06F9/50
CPC分类号： G06F9/50
摘要： A system and method for scheduling resources includes a memory storage device having a resource data structure stored therein which is configured to store a collection of available resources, time slots for employing the resources, dependencies between the available resources and social map information. A processing system is configured to set up a communication channel between users, between a resource owner and a user or between resource owners to schedule users in the time slots for the available resources. The processing system employs social mapping information of the users or owners to assist in filtering the users and owners and initiating negotiations for the available resources.

39. 发明授权

US07899082B2 Periodic broadcast and location of evolving media content with application to seminar and stroke media 失效
标题翻译：应用于研讨会和中风媒体的不断变化的媒体内容的定期广播和定位
公开(公告)号：US07899082B2
公开(公告)日：2011-03-01
申请号：US11875587
申请日：2007-10-19
申请人： Zon-Yin Shae , Belle L. Tseng
发明人： Zon-Yin Shae , Belle L. Tseng
IPC分类号： H04H20/28
CPC分类号： H04N7/17318 , G06Q10/10 , H04N19/30
摘要： Techniques are provided for broadcasting history or coarse representations or both of stroke media and other media. Levels are created for media, and the levels are periodically broadcast. The levels segment the media and allow the media to be examined with details that range from coarse to fine or examined with varying importance or both. The periodic broadcast of the levels provides history of the media. In particular, for stroke data, levels of detail are determined through a certain method. Each level of detail is periodically broadcast. The levels of detail may be shown by themselves or combined at a receiver to create segmented views of the stroke data. A user can select a coarse view of the stroke data to quickly see the stroke history. Additionally, techniques are provided for quickly and repeatedly accessing data elements in already existing data structures. Generally, a description is created that describes data elements in a preexisting data structure. One or more links are created, from the description, which allow a user to directly access particular data elements for the preexisting data structure.
摘要翻译：提供了用于广播历史或粗略表示或者中风媒体和其他媒体两者的技术。为媒体创建级别，并且级别被定期广播。级别将媒体分段，并允许媒体被检查，细节范围从粗到细或检查不同的重要性或两者。级别的定期广播提供了媒体的历史。特别地，对于笔画数据，通过某种方法来确定细节级别。每个细节级别都会定期播放。细节的级别可以由本身显示或者在接收器处组合以创建笔划数据的分段视图。用户可以选择笔画数据的粗略视图，以快速查看笔画记录。另外，提供了用于快速和重复地访问已经存在的数据结构中的数据元素的技术。通常，创建描述一个预先存在的数据结构中的数据元素的描述。从描述中创建一个或多个链接，其允许用户直接访问用于预先存在的数据结构的特定数据元素。

40. 发明授权

US07783704B2 System and apparatus for geographically distributed VoIP conference service with enhanced QoS 失效
标题翻译：用于地理分布式VoIP会议业务的系统和设备，具有增强的QoS
公开(公告)号：US07783704B2
公开(公告)日：2010-08-24
申请号：US12017187
申请日：2008-01-21
申请人： Arup Acharya , Rong N Chang , Dilip Kandlur , Zon-Yin Shae
发明人： Arup Acharya , Rong N Chang , Dilip Kandlur , Zon-Yin Shae
IPC分类号： G06F15/16 , G06F15/177
CPC分类号： H04L65/80 , H04L12/1813 , H04L29/06027 , H04L65/4046
摘要： The present invention is directed to a system, including apparatus and architecture, and method for providing scheduled and ad hoc voice over IP conference services having enhanced quality and reliability. The system uses an overlay network of geographically distributed conference servers working simultaneously and collaboratively to host a given conference session. Multiple conference servers simultaneously and collaboratively perform the necessary audio mixing. The voice routing path is established and controlled within the overlay network and supports conference services across different conference service providers.
摘要翻译：本发明涉及一种包括装置和架构以及用于提供具有提高的质量和可靠性的IP会议服务的定时和特定语音的系统。该系统使用地理分布式会议服务器的覆盖网络同时工作并协同承载给定的会议会话。多个会议服务器同时并协同执行必要的音频混合。语音路由路径在覆盖网络内建立和控制，并支持不同会议服务提供商之间的会议服务。

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