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    • 21. 发明申请
    • PEER-TO-PEER MULTI-PARTY VOICE-OVER-IP SERVICES
    • 同侪多语音语音服务
    • US20080177833A1
    • 2008-07-24
    • US12038386
    • 2008-02-27
    • XIAOHUI GUZon-Yin ShaeZhen WenPhilip S. Yu
    • XIAOHUI GUZon-Yin ShaeZhen WenPhilip S. Yu
    • G06F15/16
    • H04L12/1818H04L45/16H04L45/48
    • A system and computer program product for establishing multi-party VoIP conference audio calls in a distributed, peer-to-peer network where any number of nodes are able to arbitrarily and asynchronously start or stop producing audio output to be mixed into a single composite audio stream that is distributed to all nodes. A single distribution tree is used that has optimal communications characteristics to distribute the composite audio signal to all nodes. An audio mixing tree is established and maintained by adaptively and dynamically adding and merging intermediate mixing nodes operating between user nodes and the root of the single distribution tree. The intermediate mixing nodes and the root of the single distribution tree are all hosted, in an exemplary embodiment, on user nodes that are endpoints of the distribution tree.
    • 一种用于在分布式对等网络中建立多方VoIP会议音频呼叫的系统和计算机程序产品,其中任何数量的节点能够任意地和异步地开始或停止产生要混合到单个复合音频中的音频输出 分发给所有节点的流。 使用具有最佳通信特性以将复合音频信号分配给所有节点的单个分发树。 通过自适应地动态地添加和合并在用户节点和单个分发树的根之间运行的中间混合节点来建立和维护音频混合树。 在示例性实施例中,分发树的中间混合节点和根分别在作为分发树的端点的用户节点上托管。
    • 22. 发明申请
    • Method and system for voice on demand private message chat
    • 语音随选私人消息聊天的方法和系统
    • US20050144247A1
    • 2005-06-30
    • US10730782
    • 2003-12-09
    • James ChristensenZon-Yin ShaeEdith Stern
    • James ChristensenZon-Yin ShaeEdith Stern
    • G06F15/16H04L12/58
    • H04L51/04
    • A system and method for establishing a private message chat between electronic devices. The method includes steps of providing an indication as to the availability of a user for receiving a private message chat; receiving an audio input message from at least one first client; and transmitting the audio input message to at least one second client over a communications network, wherein the at least one second client can receive, temporarily store and play back the audio input message. The first client may receive a reply audio input message from the at least one second client or, receive a reply text input message from the at least one second client, and subsequently may further communicate back to the second client device via one of audio or text messaging, according to that user's discretion. The transmitting of any audio input message may be accomplished via VoIP or SIP.
    • 一种用于在电子设备之间建立私人消息聊天的系统和方法。 该方法包括提供用于接收私人消息聊天的用户的可用性的指示的步骤; 从至少一个第一客户端接收音频输入消息; 以及通过通信网络将所述音频输入消息发送到至少一个第二客户机,其中所述至少一个第二客户端可以接收,临时存储和重放所述音频输入消息。 第一客户端可以从至少一个第二客户端接收回复音频输入消息,或者从至少一个第二客户端接收回复文本输入消息,并且随后还可以经由音频或文本之一进一步回传给第二客户端设备 消息传递,根据用户的判断。 任何音频输入消息的发送可以通过VoIP或SIP来实现。
    • 26. 发明授权
    • Enabling a support service to provide automated problem resolution based on real time chat analytics
    • 启用支持服务,根据实时聊天分析提供自动化问题解决
    • US08639638B2
    • 2014-01-28
    • US13011108
    • 2011-01-21
    • Zon-Yin ShaeMaja Vukovic
    • Zon-Yin ShaeMaja Vukovic
    • G06F17/21
    • G06F17/30637
    • An embodiment of the invention directed to a method for resolving a problem detected in a data processing machine includes establishing a chat link between a machine user and a support service agent, for enabling a conversation therebetween. One or more initial messages sent from the user to the agent over the link is analyzed, to generate a goal associated with the detected problem. The goal is applied as an input to an AI planning component, which is operated in response to the goal to produce an initial set of actions for achieving the goal. Messages sent from the user to the agent subsequent to the initial messages are analyzed, and responsive to such analysis, the initial set of actions is selectively changed to an updated set of actions, for use in achieving the goal.
    • 针对解决在数据处理机器中检测到的问题的方法的本发明的实施例包括在机器用户和支持服务代理之间建立聊天链接,以实现其间的通话。 分析从用户通过链路发送到代理的一个或多个初始消息,以产生与检测到的问题相关联的目标。 该目标被应用于AI计划组件的输入,AI计划组件响应于为实现目标而产生初始动作集的目的而运行。 分析从初始消息之后从用户发送到代理的消息,并且响应于这种分析,初始动作集被选择性地更改为更新的一组动作,以用于实现目标。
    • 28. 发明授权
    • Periodic broadcast and location of evolving media content with application to seminar and stroke media
    • 应用于研讨会和中风媒体的不断变化的媒体内容的定期广播和定位
    • US07899082B2
    • 2011-03-01
    • US11875587
    • 2007-10-19
    • Zon-Yin ShaeBelle L. Tseng
    • Zon-Yin ShaeBelle L. Tseng
    • H04H20/28
    • H04N7/17318G06Q10/10H04N19/30
    • Techniques are provided for broadcasting history or coarse representations or both of stroke media and other media. Levels are created for media, and the levels are periodically broadcast. The levels segment the media and allow the media to be examined with details that range from coarse to fine or examined with varying importance or both. The periodic broadcast of the levels provides history of the media. In particular, for stroke data, levels of detail are determined through a certain method. Each level of detail is periodically broadcast. The levels of detail may be shown by themselves or combined at a receiver to create segmented views of the stroke data. A user can select a coarse view of the stroke data to quickly see the stroke history. Additionally, techniques are provided for quickly and repeatedly accessing data elements in already existing data structures. Generally, a description is created that describes data elements in a preexisting data structure. One or more links are created, from the description, which allow a user to directly access particular data elements for the preexisting data structure.
    • 提供了用于广播历史或粗略表示或者中风媒体和其他媒体两者的技术。 为媒体创建级别,并且级别被定期广播。 级别将媒体分段,并允许媒体被检查,细节范围从粗到细或检查不同的重要性或两者。 级别的定期广播提供了媒体的历史。 特别地,对于笔画数据,通过某种方法来确定细节级别。 每个细节级别都会定期播放。 细节的级别可以由本身显示或者在接收器处组合以创建笔划数据的分段视图。 用户可以选择笔画数据的粗略视图,以快速查看笔画记录。 另外,提供了用于快速和重复地访问已经存在的数据结构中的数据元素的技术。 通常,创建描述一个预先存在的数据结构中的数据元素的描述。 从描述中创建一个或多个链接,其允许用户直接访问用于预先存在的数据结构的特定数据元素。
    • 30. 发明申请
    • N-WAYS CONFERENCE SYSTEM USING ONLY PARTICIPANTS' TELEPHONY DEVICES WITHOUT EXTERNAL CONFERENCE SERVER
    • 仅使用无外部会议服务器的参与者电话设备的N-WAYS会议系统
    • US20080198770A1
    • 2008-08-21
    • US12114890
    • 2008-05-05
    • Debanjan SahaZon-Yin Shae
    • Debanjan SahaZon-Yin Shae
    • H04L12/16H04M3/42
    • H04M3/56H04M3/12
    • An n-ways conferencing system using only the participants' telephony devices and without an external conference server. A plurality of telephony devices dial in to and report their mixing capability to a connection topology manager. The connection topology manager also determines the location of each telephony device and neighboring telephony device pairs in the conference service, as each telephony device is used for mixing voice signals of its closest neighbors, and calculates a minimum conference traffic delay for each telephony device. The connection topology manager then builds a topology for the conference service based on the mixing capability, location, and minimum conference traffic delay, wherein the connection topology manager distributes a mixing computation in a substantially uniform manner across the plurality of telephony devices. When a change in the network condition is detected, the connection topology manager rebuilds the topology to bypass the change in the network condition.
    • 仅使用参与者的电话设备并且没有外部会议服务器的n路会议系统。 多个电话设备拨入并向连接拓扑管理器报告其混合能力。 连接拓扑管理器还确定会议服务中每个电话设备和相邻电话设备对的位置,因为每个电话设备用于混合其最近邻居的语音信号,并且计算每个电话设备的最小会议业务延迟。 连接拓扑管理器然后基于混合能力,位置和最小会议业务延迟构建会议服务的拓扑,其中,连接拓扑管理器以跨过多个电话设备的基本均匀的方式分配混合计算。 当检测到网络状况发生变化时,连接拓扑管理器重建拓扑以绕过网络状况的变化。