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    • 4. 发明申请
    • SYSTEM AND METHOD FOR CONDUCTING AN AUTOMATED INTERVIEW SESSION
    • WO2021202010A1
    • 2021-10-07
    • PCT/US2021/018761
    • 2021-02-19
    • GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    • ASOKAN, Anantha, KrishnanGOKULAKANNAN, BalajiJAYARAMAN, SabariganeshJAYARAGHAVENDRAN, Vidhyasimhan
    • G06Q10/06G06Q10/10G06Q10/00G06Q10/1053G10L15/063G10L15/1815G10L15/22G10L2015/223G10L25/63
    • A method for conducting an automated interview session between a candidate and an automated chat resource includes analyzing a candidate resume to identify a first personality trait; generating a first resume-based question based on the first personality trait; presenting, by the automated chat resource, the first resume-based question to the candidate during the automated interview session based on the identified first personality trait; generating a first trait score based on a first response received from the candidate, wherein the first trait score is indicative of a relevance of the identified first personality trait; generating a first question-answer score based on the first resume-based question and the first response, wherein the first question-answer score is indicative of a first question-answer relevance and is used to determine whether to present a second resume-based question to the candidate; analyzing a communication transcript to identify a second personality trait; generating a first transcript-based question based on the second personality trait; presenting, by the automated chat resource, the first transcript- based question to the candidate during the automated interview session based on the identified second personality trait; analyzing a second response from the candidate to determine whether the candidate possesses the identified second personality trait; generating a second trait score based on the second response in response to determining whether the candidate possesses the identified second personality trait, wherein the second trait score is indicative of a relevance of the identified second personality trait; and generating a second question-answer score based on the first transcript-based question and the second response, wherein the second question-answer score is indicative of a second question-answer relevance and is used to determine whether to present a second transcript-based question to the candidate.