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    • 1. 发明申请
    • METHOD AND APPARATUS FOR CAUSE ANALYSIS INVOLVING CONFIGURATION CHANGES
    • 引起配置变更的原因分析的方法和装置
    • WO2010112960A1
    • 2010-10-07
    • PCT/IB2009/005640
    • 2009-03-30
    • HITACHI, LTD.KUDO, YutakaMASUISHI, TetsuyaFUJITA, TakahiroONO, Yoshitsugu
    • KUDO, YutakaMASUISHI, TetsuyaFUJITA, TakahiroONO, Yoshitsugu
    • G06F11/07
    • G06F11/079G06F11/0706G06F11/0751H04L41/0681H04L41/0813H04L41/0856H04L41/0866
    • A technique determines which configuration change(s) caused an application invocation failure of a computer application without the need for a knowledge database. To determine which configuration change is the most likely cause, the cause analysis program (121) checks other computers (102) that have experienced the same configuration changes. The cause analysis program checks and counts the application invocation results before and after each configuration change is done. If the same configuration changes are found in the other computers, the program checks whether each configuration change caused or cured the same problem in that computer. The program counts the similar cases for all of the computers. Subsequently, the program calculates the ratio of those instances involving a change from success to failure and the ratio of those instances involving a change from failure to success out of all instances for each configuration change.
    • 一种技术确定哪个配置更改导致计算机应用程序的应用程序调用失败,而不需要知识数据库。 为了确定哪个配置更改是最可能的原因,原因分析程序(121)检查经历相同配置更改的其他计算机(102)。 原因分析程序在完成每个配置更改之前和之后检查和计算应用程序调用结果。 如果在其他计算机中找到相同的配置更改,程序将检查每个配置更改是否导致或修复了该计算机中的相同问题。 该程序计算所有计算机的类似情况。 随后,程序计算涉及从成功到失败的变化的那些实例的比率以及涉及每个配置更改的所有实例之间从故障到成功的变化的那些实例的比率。
    • 2. 发明申请
    • METHOD AND APPARATUS FOR PERFORMING ROOT CAUSE ANALYSIS
    • 用于执行根本原因分析的方法和装置
    • WO2009153901A1
    • 2009-12-23
    • PCT/JP2009/000587
    • 2009-02-16
    • HITACHI, LTD.KUDO, YutakaMASUISHI, TetsuyaFUJITA, TakahiroMORIMURA, Tomohiro
    • KUDO, YutakaMASUISHI, TetsuyaFUJITA, TakahiroMORIMURA, Tomohiro
    • G06F11/07
    • H04L41/0631G06F11/0709G06F11/079G06N5/025H04L41/046H04L41/0681H04L41/069H04L41/12H04L41/16H04L43/04
    • A root cause analysis engine uses event durations and gradual deletion of events to improve analysis accuracy and reduce the number of required calculations. Matching ratios of relevant rules are recalculated every time notification of an event is received. The calculation results are held in a rule memory in the analysis engine. Each event has a valid duration, and when the duration has expired, that event is deleted from the rule memory. Events held in the rule memory can be deleted without affecting other events held in the rule memory. The analysis engine can then re-calculate the matching ratio of each rule by only performing the re-calculation with respect to affected rules related to the deleted event. The calculation cost can be reduced because analysis engine processes events incrementally or decrementally. Analysis engine can determine the most possible conclusion even if one or more condition elements were not true.
    • 根本原因分析引擎使用事件持续时间和逐渐删除事件,以提高分析准确性并减少所需计算的数量。 每次收到事件通知时,都会重新计算相关规则的匹配比例。 计算结果保存在分析引擎的规则存储器中。 每个事件都有有效的持续时间,当持续时间到期时,该事件将从规则存储器中删除。 在规则存储器中保存的事件可以被删除,而不会影响规则存储器中保存的其他事件。 然后,分析引擎可以通过仅针对与已删除事件相关的受影响规则执行重新计算来重新计算每个规则的匹配比例。 计算成本可以减少,因为分析引擎会逐渐或者递减地处理事件。 分析引擎可以确定最可能的结论,即使一个或多个条件元素不是真的。
    • 3. 发明申请
    • USER INTERFACE PROVIDING INFORMATION SYSTEM TOPOLOGY PRESENTATION
    • 用户界面提供信息系统拓扑呈现
    • WO2009122626A1
    • 2009-10-08
    • PCT/JP2008/073497
    • 2008-12-17
    • Hitachi, Ltd.MURASE, AtsushiMASUISHI, TetsuyaFUJITA, Takahiro
    • MURASE, AtsushiMASUISHI, TetsuyaFUJITA, Takahiro
    • H04L12/24G06F9/44
    • H04L41/22G06F3/04817G06F3/0482G06F3/0484G06F9/451H04L41/12
    • A user interface includes a graphical topological representation of an information system. Information is collected regarding connections between switches, storage nodes and computer nodes in the information system. Any sub networks in the system are identified based on the collected information and classified as LANs or SANs. Connections between the various components are determined, and a layout of any identified LANs, computer nodes, SANs, and storage nodes is established for generating the topological representation in the user interface. The graphical topological representation of the information system is displayed in the user interface with the LAN icons, computer node icons, SAN icons and storage node icons laid out in a matrix-like arrangement of columns and rows, such that for LANs, computer nodes, SANs and/or storage nodes that are connected to each other, the corresponding icons are located on or near a same row in the graphical topological representation.
    • 用户界面包括信息系统的图形拓扑表示。 收集有关信息系统中交换机,存储节点和计算机节点之间的连接的信息。 基于收集的信息识别系统中的任何子网络,并分类为LAN或SAN。 确定各种组件之间的连接,并且建立任何识别的LAN,计算机节点,SAN和存储节点的布局,以在用户界面中生成拓扑表示。 信息系统的图形拓扑表示在用户界面中显示为以列和行的矩阵状布置的LAN图标,计算机节点图标,SAN图标和存储节点图标,使得对于LAN,计算机节点, 彼此连接的SAN和/或存储节点,对应的图标位于图形拓扑表示中的相同行上或附近。