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1. 发明申请

WO02073944B1 AUTOMATED PROVISIONING OF TELEPHONE SERVICES 审中-公开
标题翻译：自动提供电话服务
公开(公告)号：WO02073944B1
公开(公告)日：2003-01-16
申请号：PCT/US0149521
申请日：2001-12-20
申请人： EVOICE INC
发明人： IVERSON TAMARA , UDUPI SRINATH NAYAK , BOND ALICASTRO JENNIFER LYNN , KLEIN MARK DAVID
IPC分类号： H04M3/42 , H04M15/00
CPC分类号： H04M15/51 , H04M3/42136 , H04M3/42153 , H04M3/42161 , H04M15/00 , H04M2215/0168 , H04M2215/54
摘要： A system and method are provided for automatically provisioning auser's telephone service (e.g., a complementary network service).A request to add, change or disconnect a service element or feature is received at a web server (104), telephone server (102) or other entry point (e.g., resubmit server) (106). A generic order object is created to identiy the service feature(s) to be affected, how it is to be provisioned, the user's service provider (e.g., LEC (Local Exchange Carrier), wireless carrier) and may provide additional information needed to complete the provisioning. The generic order object is automatically converted into a form specific to the provider. When a response is recieved from the service provider, the system may update the status of the order to indicate success, notify the user of the order status, re-submit an order that was unsuccessful, notify an operator if intervention is required, initiate resubmission of the order, etc.
摘要翻译：提供了一种用于自动配置用户电话服务（例如，互补网络服务）的系统和方法。在网络服务器（104），电话服务器（102）或网络服务器（102）处接收到添加，更改或断开服务元素或特征的请求其他入口点（例如，重新提交服务器）（106）。创建通用订单对象以标识要受影响的服务功能，如何配置，用户的服务提供商（例如LEC（本地交换运营商），无线运营商）），并可提供完成所需的附加信息配置。通用订单对象将自动转换为提供者特有的表单。当从服务提供商接收到响应时，系统可以更新订单的状态以指示成功，通知用户订单状态，重新提交不成功的订单，通知操作员是否需要干预，启动重新提交订单等

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