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1. 发明申请

WO1997007468A1 ELECTRONIC DOCUMENT AND DATA STORAGE AND RETRIEVAL SYSTEM 审中-公开
标题翻译：电子文件和数据存储和检索系统
公开(公告)号：WO1997007468A1
公开(公告)日：1997-02-27
申请号：PCT/US1996013191
申请日：1996-08-14
申请人： CITIBANK, N.A.
发明人： CITIBANK, N.A. , QUINN, Michael, F. , MCGINLAY, James , KADRON, Roman
IPC分类号： G06F17/30
CPC分类号： H04N1/2179 , G06Q40/04 , H04N1/32101 , H04N2201/3225 , H04N2201/3226 , H04N2201/3266
摘要： An information management system for storing and retrieving related documents (134), messages, and customer inquiries as electronic images in a secured environment. The system is centrally maintained and provides for integration and accessing of information from multiple remote offices. Input paper-based documents are scanned, indexed, and reviewed by preprocessing (158). Information is linked together by transaction into folders (170), and each document is assigned to a Trade Service Representative (174). Transaction folders (170) include all physical input and output associated with each transaction, such as electronic messages, mail, inquiry history records, system user messages, and inbound facsimile messages. The system maintains an internal unique key identifier for each transaction folder (170) and each related document. Document work flow can be monitored for backlog and assigned work levels.
摘要翻译：一种用于在安全环境中存储和检索相关文档（134），消息和客户查询作为电子图像的信息管理系统。该系统集中维护，并提供从多个远程办公室集成和访问信息。通过预处理扫描，索引和审查输入的纸质文档（158）。信息通过交易链接到文件夹（170）中，并且每个文档被分配给贸易服务代表（174）。交易文件夹（170）包括与每个交易相关联的所有物理输入和输出，例如电子消息，邮件，查询历史记录，系统用户消息和入站传真消息。系统维护每个事务文件夹（170）和每个相关文档的内部唯一密钥标识符。文档工作流程可以被监视积压和分配的工作级别。

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