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    • 1. 发明申请
    • USER EXPERIENCED REMOTE MONITORING OF A COMMUNICATIONS NETWORK
    • 用户体验远程监控通信网络
    • WO2012082870A3
    • 2012-08-30
    • PCT/US2011064863
    • 2011-12-14
    • ASCOM NETWORK TESTING INCMARKLUND NILS ULFSAHLMAN ALF BJORN HENRIKROJMYR JAN TOMAS
    • MARKLUND NILS ULFSAHLMAN ALF BJORN HENRIKROJMYR JAN TOMAS
    • H04B17/00H04W24/08
    • H04B17/23H04B17/318H04L41/5067
    • Various systems, computer program products, and methods are disclosed for user experienced remote monitoring of a communications network. For example, a method may include receiving air interface information from a mobile device. The air interface information may originate from signals communicated between the mobile device and the communications network. The air interface information may indicate an actual communication quality between the mobile device and the communications network. The method may further include receiving user experience information. The user experience information may indicate a perceived communication quality at the mobile device. The method may further include associating, by the server device, the air interface information and the user experience information with one another. The method may further include determining, by the server device, whether the perceived communication quality is due to the actual communication quality based on the associated air interface information and user experience information.
    • 公开了用于用户体验的通信网络的远程监控的各种系统,计算机程序产品和方法。 例如,一种方法可以包括从移动设备接收空中接口信息。 空中接口信息可以源自在移动设备和通信网络之间传送的信号。 空中接口信息可以指示移动设备与通信网络之间的实际通信质量。 该方法可以进一步包括接收用户体验信息。 用户体验信息可以指示移动设备处的感知通信质量。 该方法还可以包括由服务器设备将空中接口信息和用户体验信息相互关联。 该方法可以进一步包括由服务器设备基于相关联的空中接口信息和用户体验信息来确定感知到的通信质量是否是由于实际通信质量引起的。