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1. 发明申请

WO2021146204A1 SYSTEMS AND METHODS FOR PERFORMING UPDATED QUERY REQUESTS IN A SYSTEM OF MULTIPLE DATABASE ENGINE 审中-公开
公开(公告)号：WO2021146204A1
公开(公告)日：2021-07-22
申请号：PCT/US2021/013102
申请日：2021-01-12
申请人： SERVICENOW, INC.
发明人： SHAH, Siddharth Rajendra , NORRIS, Jeremy , DAVIS, Joseph, Michael , SRIDHARABALAN, Kausik , AMMANUR, Rajagopalan Madapusi , KAYYOOR, Ashwin Kumar
IPC分类号： G06F16/22 , G06F16/2458 , G06F16/27 , G06F16/221 , G06F16/2471 , G06F16/275
摘要： A processor may receive a request with a column-oriented operation. The query request may be related to updates to a row-oriented database based on the query request previously performed on the row-oriented database. The processor may determine the amount of time for replicating the updates to a column-oriented database. If the amount of time for replicating the updates to the column-oriented database is greater than a threshold amount of time, then the processor may create a transient file with the updates. The transient file may be in a format that is recognized by the column-oriented database. The processor may query the column-oriented database based on the query request and the transient file.

2. 发明申请

WO2021108313A1 METADATA-BASED TRANSLATION OF NATURAL LANGUAGE QUERIES INTO DATABASE QUERIES 审中-公开
公开(公告)号：WO2021108313A1
公开(公告)日：2021-06-03
申请号：PCT/US2020/061813
申请日：2020-11-23
申请人： SERVICENOW, INC.
发明人： RUMIANTSAU, Mikhail , VERTSEL, Aliaksei , STAFFORD, Seth Tucker , SENOVICH, Alexey , ZAYTSAV, Alyaksandr
IPC分类号： G06F16/2452
摘要： A system may include: a database table, a grammar containing metadata-referencing non-terminals, and metadata mapping the metadata-referencing non-terminals into alternative terms for the table and a column therein. The system may also include a server device configured to: (i) receive a natural language query, the grammar, and the metadata, wherein the natural language query contains a first alternative term for the table and a second alternative term for the column; (ii) parse, using the grammar, the natural language query into a series of terminals and non-terminals including a first metadata-referencing non-terminal that the metadata maps to the first alternative term and a second metadata-referencing non-terminal that the metadata maps to the second alternative term; (iii) identify, based on the first metadata-referencing non-terminal, the table; (iv) identify, based on the second metadata-referencing non-terminal, the column; and (v) generate, based on the table and the column as identified, a database language query.

3. 发明申请

WO2020154230A1 IMMUTABLE ASSET AND CONNECTED SERVICE MANAGEMENT 审中-公开
公开(公告)号：WO2020154230A1
公开(公告)日：2020-07-30
申请号：PCT/US2020/014284
申请日：2020-01-20
申请人： SERVICENOW, INC.
发明人： GENERES, JR., Tasker O.
IPC分类号： G06Q10/06
摘要： Managing an immutable asset includes utilizing, by a first service provider, a first key associated with a first asset to access a first workflow associated with the first asset, wherein the workflow is enabled in response to verifying the first asset using the first key, performing the first workflow to obtain modified asset attributes for the first asset, and storing an indication of the modified asset attributes in a blockchain associated with the first asset, wherein the second service provider has a second key associated with the modified first asset and access to the blockchain.

4. 发明申请

WO2020139840A1 SYSTEM AND METHOD FOR CONFIGURING SIMPLE OBJECT ACCESS PROTOCOL (SOAP) COMPONENTS 审中-公开
公开(公告)号：WO2020139840A1
公开(公告)日：2020-07-02
申请号：PCT/US2019/068361
申请日：2019-12-23
申请人： SERVICENOW, INC.
发明人： MUTHURAMAN, Raghavan , AGARWAL, Swati , RATHI, Sumit
IPC分类号： G06F8/30 , G06F8/33 , G06F8/34 , G06Q10/06
摘要： A computing system includes a server. The server is communicatively coupled to a data repository local to the computing system and is configured to perform operations comprising creating, via a visual information flow creation tool, at least one information flow object in a series of flow objects of a work flow, and which comprises components that may be used to communicate with systems external to the server via simple object access protocol (SOAP).

5. 发明申请

WO2017197319A1 VISUAL WORKFLOW MODEL 审中-公开
标题翻译：视觉工作流模型
公开(公告)号：WO2017197319A1
公开(公告)日：2017-11-16
申请号：PCT/US2017/032496
申请日：2017-05-12
申请人： SERVICENOW, INC.
发明人： LAETHAM, Jared , THOMPSON, Frances Denise , NELSON, Harry Thomas , SARBORA, Russell Samuel , GREER, Benjamin Nicklaus
IPC分类号： G06F9/44
摘要： Workflows 407 can be refactored using a visual workflow model, such as within a virtual programming environment. A selection of a group of activities in an existing workflow 407 can be received. The group of activities can be duplicated into a new workflow 407. Thereafter, the group of activities can be parsed to identify at least one input variable used by the activities of the group and at least one output variable resulting from those activities. The input variables and output variables are then duplicated as inputs and outputs to the new workflow 407. The previously selected group of activities can be replaced in the existing workflow 407 with an activity based on the new workflow 407. The input variables and output variables are then mapped to the respective inputs and outputs of that activity.
摘要翻译：可以使用可视工作流模型来重构工作流407，例如在虚拟编程环境内。可以接收对现有工作流程407中的一组活动的选择。该组活动可以被复制到新的工作流程407.此后，可以解析该组活动以识别组的活动使用的至少一个输入变量以及从这些活动得到的至少一个输出变量。输入变量和输出变量然后被复制作为输入并输出到新工作流程407.先前选择的一组活动可以在现有工作流程407中用基于新工作流程407的活动替换。输入变量和输出变量是然后映射到该活动的相应输入和输出。

6. 发明申请

WO2017180611A1 METHOD AND APPARATUS FOR REDUCING SECURITY RISK IN A NETWORKED COMPUTER SYSTEM ARCHITECTURE 审中-公开
标题翻译：用于降低联网计算机系统体系结构中的安全风险的方法和设备
公开(公告)号：WO2017180611A1
公开(公告)日：2017-10-19
申请号：PCT/US2017/026989
申请日：2017-04-11
申请人： SERVICENOW, INC.
发明人： TAMIR, Giora , HENDERSON, Lisa , BERNAL, Jose , BOYLE, Bryan
IPC分类号： H04L29/06 , G06F21/57
摘要： An apparatus and associated method are provided for reducing a security risk in a networked computer system architecture. The method comprises receiving at a security computer external vulnerability data from an external source regarding vulnerabilities associated with an attack vector for configuration item (CI) data related to a (CI) device, of the networked computer system. The security computer accesses a configuration management database (CMDB) and the CI data related to the physical device is read. Trust zone data associated with the CI device is determined utilizing the CMDB, and the security computer performs a vulnerability calculation for the CI device utilizing the external vulnerability data and associated trust zone data. This is also done for a second CI device. The vulnerability calculations for both are compared and this comparison serves as a basis for prioritizing an action to be taken on the CI device or associated other network components.
摘要翻译：提供了一种用于降低联网的计算机系统体系结构中的安全风险的设备和相关联的方法。该方法包括在安全计算机处从外部源接收关于与针对联网计算机系统的（CI）设备的配置项目（CI）数据的攻击向量相关联的漏洞的外部漏洞数据。安全计算机访问配置管理数据库（CMDB），读取与物理设备相关的CI数据。利用CMDB确定与CI设备相关的信任区数据，并且安全计算机利用外部漏洞数据和相关的信任区数据为CI设备执行漏洞计算。这也适用于第二个CI设备。比较两者的漏洞计算结果，并将此比较作为优先处理CI设备或相关其他网络组件的操作的基础。

7. 发明申请

WO2016115130A1 RELATED TABLE NOTIFICATIONS 审中-公开
标题翻译：相关表格通知
公开(公告)号：WO2016115130A1
公开(公告)日：2016-07-21
申请号：PCT/US2016/013041
申请日：2016-01-12
申请人： SERVICENOW, INC.
发明人： DIRISALA, Siva
IPC分类号： G06F17/30 , G06Q10/00 , G06Q90/00
CPC分类号： G06F17/30581 , G06F3/0482 , G06F3/04842 , G06F17/30368 , G06F17/30371 , G06F17/3056 , G06F17/3089 , G06Q10/00
摘要： Systems, apparatuses, and methods for related table notifications are disclosed. Notifications are configured for at least two live feeds. Each of the live feeds is associated with a table of a plurality of tables. When data is changed within the table, the notifications are published to the live feeds as long as conditions established for the notifications are met.
摘要翻译：公开了用于相关表通知的系统，装置和方法。通知配置为至少两个直播Feed。每个实时供稿与多个表的表相关联。当表内更改数据时，只要满足为通知建立的条件，通知就会发布到实时供稿。

8. 发明申请

WO2022020182A1 MULTI-PROCESS WORKFLOW DESIGNER 审中-公开
公开(公告)号：WO2022020182A1
公开(公告)日：2022-01-27
申请号：PCT/US2021/041879
申请日：2021-07-15
申请人： SERVICENOW, INC.
发明人： BURMAN, Jacob , SANTA RUIZ, Craig Brian , NELSON, Harry Thomas , STAINER, Derek Gregory , DVIVEDI, Nikhil , SARBORA, Russell , SOLAEGUI, Juell Chase , HERNANDEZ, Reynaldo , ALVARADO JIMENEZ, Alberto , SAMAH, Michel Abou
IPC分类号： G06Q10/06
摘要： A first workflow item grouping container and a second workflow item grouping container are a part of a collection of workflow item grouping containers organizing an end-to-end multi-process workflow solution. An identification and execution condition of the first workflow item grouping container and an identification and execution condition of the second workflow item grouping container are received. A specification of one or more workflow items belonging to the first workflow item grouping container and a specification of one or more workflow items belonging to the second workflow item grouping container are received. Each of the one or more workflow items belonging to the first and second workflow item grouping containers has an individually configurable execution condition and corresponds to a different individual activity of the end-to-end multi-process workflow solution.

9. 发明申请

WO2022020137A1 DYNAMICALLY ROUTABLE UNIVERSAL REQUEST 审中-公开
公开(公告)号：WO2022020137A1
公开(公告)日：2022-01-27
申请号：PCT/US2021/041396
申请日：2021-07-13
申请人： SERVICENOW, INC.
发明人： PRASAD, Harshvardhan , MANTHRIPRAGADA, Aditya Mallik , KAUR, Bhavneet , COLCER, Ramon , BOTICA, John , SAWHNEY, Simran , GOSWAMI, Shouvik , DEVAL, Apeksha , HAMER, Kenneth James , SURAPANENI, Rao , SABOL, Allan , ROUNDS, Christy
IPC分类号： G06Q30/00
摘要： A service request is received. A universal service request ticket is created for the service request. The service request is routed to a dynamically selected service domain including by creating for the dynamically selected service domain a child service request ticket of the universal service request ticket. A status of the universal service request ticket is updated based on a status of the child service request ticket of the dynamically selected service domain.

10. 发明申请

WO2022015643A1 SYNCHRONIZATION OF A SHARED SERVICE CONFIGURATION ACROSS COMPUTATIONAL INSTANCES 审中-公开
公开(公告)号：WO2022015643A1
公开(公告)日：2022-01-20
申请号：PCT/US2021/041264
申请日：2021-07-12
申请人： SERVICENOW, INC.
发明人： WANG, Peng , LI, Shoujing
IPC分类号： H04L29/08 , H04L12/26 , G06N20/00 , H04L41/0813 , H04L41/084 , H04L41/0859 , H04L41/5054 , H04L67/1095
摘要： A system may include a central computational instance configured to provide a service to a plurality of computational instances, wherein the service is associated with configurations respectively corresponding to the computational instances. The system may also include a computational instance dedicated to a managed network and storing a synchronization history specifying information that was synchronized between the computational instance and the central computational instance. One or more processors may be configured to: (i) receive a configuration of the service into the computational instance, wherein the configuration was received from a non-production computational instance of the plurality of computational instances; (ii) read, from the configuration, a synchronization identifier; (iii) determine that the synchronization identifier does not exist in the synchronization history; and (iv) in response to determining that the synchronization identifier does not exist in the synchronization history, transmit the configuration to the service provided by the central computational instance.

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