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1. 发明申请

WO2012066577A1 AUTOMATED SEARCHING FOR SOLUTIONS TO SUPPORT SELF-DIAGNOSTIC OPERATIONS OF WEB-ENABLED DEVICES 审中-公开
标题翻译：自动搜索解决方案来支持WEB启用的设备的自诊断操作
公开(公告)号：WO2012066577A1
公开(公告)日：2012-05-24
申请号：PCT/IN2011/000799
申请日：2011-11-17
申请人： SLING MEDIA PVT LTD , MULE, Sachin, D.
发明人： MULE, Sachin, D.
IPC分类号： G06F11/07
CPC分类号： G06F17/30047 , G06F11/0793
摘要： An automated diagnostic system is presented here. The system includes a network-enabled device, a remote network-based search engine, and a data communication network to facilitate data communication between the network-enabled device and the remote network-based search engine. The device automatically detects a problem, error, or failure associated with its operation, and automatically sends a corresponding search query to the remote network-based search engine. The search engine receives the search query and, in response to the search query, searches for relevant information pertaining to the problem, error, or failure, and sends a corresponding response to the network-enabled device. The response includes response data having some contextual association with the solution. The device receives the response, processes at least some of the response data to determine a course of action, and initiates that course of action.
摘要翻译：这里介绍一种自动诊断系统。该系统包括网络启用设备，基于远程网络的搜索引擎和数据通信网络，以便于启用网络的设备和基于远程网络的搜索引擎之间的数据通信。设备自动检测与其操作相关的问题，错误或故障，并自动将相应的搜索查询发送到远程基于网络的搜索引擎。搜索引擎接收搜索查询，并且响应于搜索查询搜索关于问题，错误或故障的相关信息，并且向网络启用的设备发送相应的响应。响应包括与解决方案具有一些上下文关联的响应数据。设备接收响应，处理至少一些响应数据以确定行动过程，并且启动该行动方案。

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