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1. 发明授权

US06304652B1 Merging of calls 失效
标题翻译：合并呼叫
公开(公告)号：US06304652B1
公开(公告)日：2001-10-16
申请号：US09101505
申请日：1998-07-10
申请人： Jukka Wallenius
发明人： Jukka Wallenius
IPC分类号： H04M350
CPC分类号： H04Q3/0037 , H04M3/56 , H04M2203/5009
摘要： Conference call set-up is conventionally controlled with special keys # and * of a telephone set. Today these functions are performed by means of intelligent network technology. A problem with standard CS-1 and CS-2 intelligent network architectures is that they do not allow merging of call segments initiated by a Service Control Point (SCP). According to the invention: in response to the messages from the service control function (SCF), the service switching point (SSP) creates a separate call segment for each B subscriber; in response to the creation of a call segment (CS1-CS3), the service switching point (SSP) sends a message about this to the service control function (SCF); in response to a message confirming the creation of at least two call segments (CS1-CS3), the service control function (SCF) orders the service switching point (SSP) to merge the call segments created.
摘要翻译：电话会议通常使用电话机的特殊键＃和*来控制。今天这些功能是通过智能网络技术来实现的。标准CS-1和CS-2智能网络架构的问题是它们不允许合并由服务控制点（SCP）发起的呼叫段。根据本发明：响应于来自服务控制功能（SCF）的消息，服务交换点（SSP）为每个B用户创建单独的呼叫段; 响应于创建呼叫段（CS1-CS3），业务交换点（SSP）向业务控制功能（SCF）发送一条消息; 响应于确认创建至少两个呼叫段（CS1-CS3）的消息，服务控制功能（SCF）命令服务交换点（SSP）合并所创建的呼叫段。

2. 发明授权

US06404879B1 System and method for providing data connections between an agent and a database of a company 有权
标题翻译：用于在代理和公司的数据库之间提供数据连接的系统和方法
公开(公告)号：US06404879B1
公开(公告)日：2002-06-11
申请号：US09319396
申请日：1999-08-02
申请人： Björn Melen , Mika Hyvönen
发明人： Björn Melen , Mika Hyvönen
IPC分类号： H04M350
CPC分类号： H04M3/51 , H04L29/06 , H04M7/006 , H04M7/12 , H04Q3/0029
摘要： The present invention provides a method and a system for providing a data connection between an agent and a database of a company to which a calling subscriber desires to make a contact and a speech and/or data connection between the agent and the calling A-subscriber as the A-subscriber calls to a service provider. According to the invention, the call is directed to a services switching point of an intelligent network, from which the information concerning the call called to the number is transferred to a services control point, a free agent is reserved in the services control point on basis of a table, an information is given to provide connections to the services switching point, a data connection is established from the database of the desired service provider to the agent, and a connection is established between the caller and the agent.
摘要翻译：本发明提供了一种方法和系统，用于在主叫用户希望进行联系的公司的代理和数据库之间提供数据连接，以及代理和主叫A用户之间的语音和/或数据连接因为A用户呼叫服务提供商。根据本发明，呼叫涉及智能网的业务交换点，从该业务交换点将有关呼叫号码的信息从该业务交换点转移到业务控制点，在业务控制点基础上保留自由代理给出了提供到服务交换点的连接的信息，从期望的服务提供商的数据库到代理建立数据连接，并且在呼叫者和代理之间建立连接。

3. 发明授权

US06603836B1 Interactive voice response apparatus capable of distinguishing between user's incoming voice and outgoing conditioned voice prompts 失效
标题翻译：能够区分用户进入语音和传出条件语音提示的交互式语音响应装置
公开(公告)号：US06603836B1
公开(公告)日：2003-08-05
申请号：US09043252
申请日：1998-03-16
申请人： Robert D Johnston
发明人： Robert D Johnston
IPC分类号： H04M350
CPC分类号： G10L15/22 , H04M3/382 , H04M3/493 , H04M2201/40 , H04M2201/60 , H04Q1/46
摘要： An interactive apparatus allows the user to interrupt an outgoing prompt and remove component which is normally found in the users' responses (e.g., a frequency band) from the outgoing output prompt. An input signal analysis unit in the apparatus is able to detect the response of the user (and distinguish it from an echo of the outgoing prompt) by noting the presence of the component which is lacking from the outgoing prompt. As an alternative, the apparatus may force spaced timeslots in the outgoing signal to silence. In that case, the input signal analysis unit can detect the presence of the user's signal over a predetermined time interval. As well as being applicable to apparatuses which involve the user in prompt/response dialogues, the invention is also useful in relation to the interruption of messages being replayed by voice-controllable answerphones of the like.
摘要翻译：交互式装置允许用户中断输出提示并从输出输出提示中删除通常在用户的响应（例如，频带）中找到的分量。设备中的输入信号分析单元能够通过注意到从出局提示中缺少的组件的存在来检测用户的响应（并将其与出局提示符的回声区分开）。作为替代，装置可以迫使输出信号中的间隔时间隔开。在这种情况下，输入信号分析单元可以在预定时间间隔内检测用户信号的存在。除了适用于涉及使用者及时/响应对话的装置之外，本发明对于由诸如此类的语音控制的应答电话重播的消息的中断也是有用的。

4. 发明授权

US06532230B1 Mixed-media communication apparatus and method 失效
标题翻译：混合媒体通信装置和方法
公开(公告)号：US06532230B1
公开(公告)日：2003-03-11
申请号：US08818390
申请日：1997-03-14
申请人： En-Kuang Lung , Donggun Keung , Leo Liu
发明人： En-Kuang Lung , Donggun Keung , Leo Liu
IPC分类号： H04M350
CPC分类号： H04M3/53366 , H04M3/5307 , H04M2203/553
摘要： A method for recording mixed-media messages using an integrated messaging server in response to a client application, the integrated messaging server including a processor coupled to a telephone switching server, to a storage, and to a message server, includes the steps of receiving a voice message using a handset coupled with an analog line to the telephone switching server, storing the voice message in the storage, receiving a document from the client application using the message server, and associating the voice message with the document to form a mixed-media message.
摘要翻译：一种用于响应于客户端应用使用集成消息收发服务器记录混合媒体消息的方法，所述集成消息收发服务器包括耦合到电话交换服务器的处理器，存储器和消息服务器，包括以下步骤：使用与电话交换服务器的模拟线路耦合的手机的语音消息，将语音消息存储在存储器中，使用消息服务器从客户端应用程序接收文档，以及将语音消息与文档相关联以形成混合媒体信息。

5. 发明授权

US06185286B2 Apparatus and method for improved dial-type recognition 失效
标题翻译：改进拨号式识别的装置和方法
公开(公告)号：US06185286B2
公开(公告)日：2001-02-06
申请号：US09041079
申请日：1998-03-11
申请人： Shmuel Shaffer , William Joseph Beyda
发明人： Shmuel Shaffer , William Joseph Beyda
IPC分类号： H04M350
CPC分类号： H04M3/533 , H04M3/42314 , H04M3/493 , H04M2203/2066
摘要： A system whereby automatic dial-type recognition is employed to reduce the wait time for callers and prevent false identification of touch tone versus dial tone service. A system according to the present invention includes a control unit (103) located in a PBX (104) or other switch which detects whether a caller is placing a call using pulse or DTMF dialing. The control unit (103) in the PBX (104) generates a message during call setup which it provides to the remote system, such as an interactive voice response system.
摘要翻译：采用自动拨号类型识别来减少呼叫者的等待时间并防止对拨号音服务的触摸音的错误识别的系统。根据本发明的系统包括位于PBX（104）或其他交换机中的控制单元（103），其检测呼叫者是否使用脉冲或DTMF拨号进行呼叫。 PBX（104）中的控制单元（103）在其提供给远程系统的呼叫建立期间生成消息，诸如交互式语音响应系统。

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