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1. 发明申请

US20170201613A1 Semiautomated Relay Method and Apparatus 审中-公开
公开(公告)号：US20170201613A1
公开(公告)日：2017-07-13
申请号：US14632257
申请日：2015-02-26
申请人： Robert M. Engelke , Kevin R. Colwell
发明人： Robert M. Engelke , Kevin R. Colwell
IPC分类号： H04M1/725 , H04W4/16 , G10L15/26 , H04W4/12
CPC分类号： H04M3/42391 , G10L15/01 , G10L15/06 , G10L15/22 , G10L15/26 , G10L15/265 , G10L21/10 , H04M1/2475 , H04M1/7255 , H04M1/72591 , H04M3/53366 , H04M2201/18 , H04M2201/40 , H04M2201/405 , H04W4/12 , H04W4/16
摘要： A system for providing voice-to-text captioning service comprising a relay processor that receives voice messages generated by a hearing user during a call, the processor programmed to present the voice messages to a first call assistant, a call assistant device used by the first call assistant to generate call assistant generated text corresponding to the hearing user's voice messages, the processor further programmed to run automated voice-to-text transcription software to generate automated text corresponding to the hearing user's voice messages, use the call assistant generated text, the automated text and the hearing user's voice messages to train the voice-to-text transcription software to more accurately transcribe the hearing user's voice messages to text, determine when the accuracy exceeds an accuracy requirement threshold, during the call and prior to the automated text exceeding the accuracy requirement threshold, transmitting the call assistant generated text to the assisted user's device for display to the assisted user and subsequent to the automated text exceeding the accuracy requirement threshold, transmitting the automated text to the assisted user's device for display to the assisted user.

2. 发明申请

US20170134577A1 CROSS-LINKING CALL METADATA 审中-公开
公开(公告)号：US20170134577A1
公开(公告)日：2017-05-11
申请号：US15134265
申请日：2016-04-20
申请人： Eric Wold
发明人： Eric Wold
IPC分类号： H04M3/51 , H04W84/04 , A61B5/16 , H04M3/42
CPC分类号： H04M3/5141 , A61B5/167 , G06F17/30 , G06Q30/01 , G10L17/00 , H04M3/42221 , H04M3/5175 , H04M3/523 , H04M2201/405 , H04M2203/556 , H04W84/042 , H04W84/12
摘要： Methods, systems, and devices for cross-linking events and persons using anonymized voice fingerprint identifiers (IDs) and call metadata are described. The method can include retrieving, form a centralized database, call metadata associated with a caller index ID. The method can include determining call metadata characteristics for the call metadata. The method can include matching the call metadata characteristics of the call metadata with characteristics associated with a personality type of a psychological behavioral model. The method can include generating a caller profile that comprises personality type information for the personality type. The method can include associating the caller profile with the caller index ID. The method can include storing the caller profile in an entry in the centralized database associated with the caller index ID.

3. 发明申请

US20170070612A1 Method and System for Voice Transmission Control 有权
标题翻译：语音传输控制方法与系统
公开(公告)号：US20170070612A1
公开(公告)日：2017-03-09
申请号：US15255627
申请日：2016-09-02
申请人： Shanghai Xiaoi Robot Technology Co., Ltd.
发明人： Bo LI , Di CHEN , Pinpin ZHU
IPC分类号： H04M3/493 , G10L25/33 , G10L15/22
CPC分类号： H04M3/53333 , G10L15/22 , G10L25/33 , G10L2015/223 , H04M1/645 , H04M1/651 , H04M3/4938 , H04M3/53308 , H04M3/53366 , H04M2201/39 , H04M2201/40 , H04M2201/405 , H04M2201/41
摘要： A method and a system for voice transmission control. The method comprises: receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel; recognizing, by the sound control server, the voice command, generating corresponding VXML control information based on a recognition result, and transmitting the VXML control information to the voice answering device through the network data transmission channel; and performing, by the voice answering device, an operation according to the received VXML control information. With this method, the architecture and workflow of the communication system can be simplified, and the difficulty of design thereof can be reduced.
摘要翻译：一种用于语音传输控制的方法和系统。该方法包括：通过语音应答设备接收语音命令，并通过网络数据传输通道将语音命令发送到声控服务器; 通过声音控制服务器识别语音命令，基于识别结果产生相应的VXML控制信息，并通过网络数据传输通道将VXML控制信息发送到语音应答设备; 并且由语音应答设备执行根据所接收的VXML控制信息的操作。通过这种方法，可以简化通信系统的架构和工作流程，可以减少设计难度。

4. 发明申请

US20160277553A1 CONTROLLING MUTE FUNCTION ON TELEPHONE 有权
标题翻译：控制电话上的静音功能
公开(公告)号：US20160277553A1
公开(公告)日：2016-09-22
申请号：US15168757
申请日：2016-05-31
申请人： International Business Machines Corporation
发明人： Roberto Battaglini , Brian P. Singer
IPC分类号： H04M1/19 , G10L17/06 , G10L15/22 , G10L17/04 , G10L25/84
CPC分类号： H04M1/19 , G10L15/22 , G10L17/04 , G10L17/06 , G10L25/84 , G10L2015/223 , H04M1/247 , H04M1/6008 , H04M1/6033 , H04M2201/405 , H04M2203/258 , H04M2250/74
摘要： A method for controlling a mute function in a telephone device, and the telephone device and a computer program product that implements the method. The method includes: while the mute function is active, voice recognition software in the telephone device processes sound detected by a microphone in the telephone device to recognize and identify one or more specific words as having been spoken by a specific person and not by another person, and in response, the telephone device activates an alarm in the telephone device to communicate that the mute function is active.
摘要翻译：一种用于控制电话设备中的静音功能的方法，以及实现该方法的电话设备和计算机程序产品。该方法包括：当静音功能激活时，电话设备中的语音识别软件处理由电话设备中的麦克风检测到的声音，以识别并识别一个或多个特定词语已被特定的人而不是另一个人所说并且作为响应，电话设备激活电话设备中的报警，以通知静音功能是活动的。

5. 发明授权

US09444934B2 Speech to text training method and system 有权
标题翻译：演讲文字训练方法和系统
公开(公告)号：US09444934B2
公开(公告)日：2016-09-13
申请号：US14505111
申请日：2014-10-02
申请人： Nedelco, Inc.
发明人： Phillip C. Nelson , John Nelson , Gerald D. Warren
IPC分类号： H04M3/493 , G09B21/00 , G10L15/26 , H04M3/42 , G10L15/22 , G10L17/00
CPC分类号： H04M3/4936 , G09B21/009 , G10L15/26 , G10L17/00 , G10L2015/227 , H04M3/42391 , H04M3/5183 , H04M2201/405 , H04M2201/41
摘要： An illustrative method includes receiving, at a processor of a computing device, an audio voice signal of a first call participant during a first call, where the first call is a communication across a communication network. The method further includes determining an identity of the first call participant and determining a speech to text profile associated with the identity of the first call participant, where the speech to text profile includes at least one rule for transcribing a word in the audio voice signal into text. The method further includes generating a text output, where the text output is a transcribed version of a plurality of words identified in the audio voice signal of the first call participant. At least one of the plurality of words identified is identified using the at least one rule.
摘要翻译：一种说明性方法包括在第一呼叫期间在计算设备的处理器处接收第一呼叫参与者的音频语音信号，其中第一呼叫是通过通信网络的通信。该方法还包括确定第一呼叫参与者的身份，并确定与第一呼叫参与者的身份相关联的文本简档的语音，其中语音到文本简档包括用于将音频语音信号中的单词转录成至少一个规则文本。该方法还包括生成文本输出，其中文本输出是在第一呼叫参与者的音频语音信号中识别的多个单词的转录版本。使用至少一个规则识别所识别的多个单词中的至少一个。

6. 发明申请

US20160118041A1 SYSTEM AND METHOD FOR ANALYZING AND CLASSIFYING CALLS WITHOUT TRANSCRIPTION VIA KEYWORD SPOTTING 审中-公开
公开(公告)号：US20160118041A1
公开(公告)日：2016-04-28
申请号：US14990221
申请日：2016-01-07
申请人： Marchex, Inc.
发明人： Jason Flaks , Ziad Ismail , Chris Kolbegger
IPC分类号： G10L15/193 , G10L15/16 , G10L15/14 , H04M3/51
CPC分类号： G10L15/193 , G10L15/142 , G10L15/16 , G10L15/1822 , G10L2015/088 , H04M3/5175 , H04M2201/18 , H04M2201/40 , H04M2201/405 , H04M2203/6009 , H04M2242/12
摘要： A facility and method for analyzing and classifying calls without transcription via keyword spotting is disclosed. The facility uses a group of calls having known outcomes to generate one or more domain- or entity-specific grammars containing keywords and related information that are indicative of particular outcome. The facility monitors telephone calls by determining the domain or entity associated with the call, loading the appropriate grammar or grammars associated with the determined domain or entity, and tracking keywords contained in the loaded grammar or grammars that are spoken during the monitored call, along with additional information. The facility performs a statistical analysis on the tracked keywords and additional information to determine a classification for the monitored telephone call.

7. 发明授权

US09036793B2 Caller authentication system 有权
标题翻译：来电认证系统
公开(公告)号：US09036793B2
公开(公告)日：2015-05-19
申请号：US14336855
申请日：2014-07-21
申请人： AT&T Intellectual Property I, L.P.
发明人： David L. Dunmire , Jeff P. Clark , Brian M. Novack
IPC分类号： H04M1/64 , H04M3/42 , G10L17/02 , H04L29/06
CPC分类号： H04M3/42059 , G10L17/02 , H04L63/0861 , H04M2201/405 , H04M2201/41 , H04M2203/60
摘要： A disclosed method of authenticating a telephone caller includes receiving an authentication request for the telephone caller that includes a voice recording of the caller and household information indicative of a household, creating a first voice pattern based on the voice recording of the caller, retrieving a second voice pattern using at least some of the household information, comparing the two voice patterns, and transmitting information indicative of the results of the comparison. The transmitted information may include information that the telephone caller is authenticated, is not authenticated, or that the comparison results were inconclusive. The method may include monitoring telephone calls with the household, and if it is determined that a voice on at least some of the telephone calls is associated with the household, creating the second voice pattern based on the voice, and associating the second voice pattern to the household. The method may further include disassociating the second voice pattern from the household if it is determined that a change of household has occurred.
摘要翻译：公开的认证电话呼叫者的方法包括：接收对包括呼叫者的语音记录和指示家庭的家庭信息的电话呼叫者的认证请求，基于呼叫者的语音记录创建第一语音模式，检索第二个使用至少一些家庭信息的语音模式，比较两种语音模式，以及发送指示比较结果的信息。所发送的信息可以包括电话呼叫者被认证，未认证的信息，或者比较结果不确定。该方法可以包括监视与家庭的电话呼叫，并且如果确定至少一些电话呼叫中的语音与家庭相关联，则基于语音创建第二语音模式，并将第二语音模式与家庭。如果确定已经发生家庭变更，该方法还可以包括将第二语音模式与家庭分离。

8. 发明申请

US20090190737A1 Caller Authentication System 有权
标题翻译：来电认证系统
公开(公告)号：US20090190737A1
公开(公告)日：2009-07-30
申请号：US12022855
申请日：2008-01-30
申请人： David L. Dunmire , Jeff P. Clark , Brian M. Novack
发明人： David L. Dunmire , Jeff P. Clark , Brian M. Novack
IPC分类号： H04M3/42
CPC分类号： H04M3/42059 , G10L17/02 , H04L63/0861 , H04M2201/405 , H04M2201/41 , H04M2203/60
摘要： A disclosed method of authenticating a telephone caller includes receiving an authentication request for the telephone caller that includes a voice recording of the caller and household information indicative of a household, creating a first voice pattern based on the voice recording of the caller, retrieving a second voice pattern using at least some of the household information, comparing the two voice patterns, and transmitting information indicative of the results of the comparison. The transmitted information may include information that the telephone caller is authenticated, is not authenticated, or that the comparison results were inconclusive. The method may include monitoring telephone calls with the household, and if it is determined that a voice on at least some of the telephone calls is associated with the household, creating the second voice pattern based on the voice, and associating the second voice pattern to the household. The method may further include disassociating the second voice pattern from the household if it is determined that a change of household has occurred.
摘要翻译：公开的认证电话呼叫者的方法包括：接收对包括呼叫者的语音记录和指示家庭的家庭信息的电话呼叫者的认证请求，基于呼叫者的语音记录创建第一语音模式，检索第二个使用至少一些家庭信息的语音模式，比较两种语音模式，以及发送指示比较结果的信息。所发送的信息可以包括电话呼叫者被认证，未认证的信息，或者比较结果不确定。该方法可以包括监视与家庭的电话呼叫，并且如果确定至少一些电话呼叫中的语音与家庭相关联，则基于语音创建第二语音模式，并将第二语音模式与家庭。如果确定已经发生家庭变更，该方法还可以包括将第二语音模式与家庭分离。

9. 发明申请

US20090074157A1 Speech Recognition System for Electronic Switches In A Non-Wireline Communications Network 失效
标题翻译：无线通信网络中电子交换机语音识别系统
公开(公告)号：US20090074157A1
公开(公告)日：2009-03-19
申请号：US12326753
申请日：2008-12-02
申请人： Bernard F. Bareis , Peter J. Foster , Thomas B. Schalk
发明人： Bernard F. Bareis , Peter J. Foster , Thomas B. Schalk
IPC分类号： H04M1/64
CPC分类号： H04W4/18 , H04B7/18567 , H04M3/42204 , H04M3/4936 , H04M11/10 , H04M2201/40 , H04M2201/405 , H04W4/00 , H04W88/18
摘要： Voice activated dialing is described for use in a mobile telecommunications system. A voice input is received from a wireless network user. A telephone number to be dialed is determined by using speaker independent speech recognition to interpret a string of spoken digits in the voice input to determine the telephone number, or using speaker dependent speech recognition to interpret a spoken word in the voice input to determine the telephone number. A telephone call is then initiated by dialing the telephone number.
摘要翻译：语音激活拨号被描述为用于移动电信系统。从无线网络用户接收语音输入。要拨打的电话号码通过使用与讲话者无关的语音识别来解释语音输入中的一串口头数字来确定电话号码，或者使用说话者依赖语音识别来解释语音输入中的口语单词以确定电话数。然后通过拨打电话号码开始电话呼叫。

10. 发明授权

US07415409B2 Method to train the language model of a speech recognition system to convert and index voicemails on a search engine 有权
标题翻译：一种用于训练语音识别系统的语言模型以在搜索引擎上转换和指引语音邮件的方法
公开(公告)号：US07415409B2
公开(公告)日：2008-08-19
申请号：US11949346
申请日：2007-12-03
申请人： Laurent Simoneau , Pascal Soucy
发明人： Laurent Simoneau , Pascal Soucy
IPC分类号： G10L15/06 , G10L15/14
CPC分类号： H04M3/4936 , G10L15/183 , G10L15/197 , H04M3/53333 , H04M2201/405
摘要： A method and a related system to index voicemail documents by training a language model for a speaker or group of speakers by using existing emails and contact information on available repositories.
摘要翻译：通过使用现有电子邮件和可用存储库的联系信息，通过为扬声器或扬声器组训练语言模型来索引语音邮件文档的方法和相关系统。

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