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    • 1. 发明申请
    • INFORMATION TECHNOLOGY ENTERPRISE MANAGER
    • 信息技术企业经理
    • US20080133259A1
    • 2008-06-05
    • US11939391
    • 2007-11-13
    • Stephen J. O'ConnorThomas M. Niermann
    • Stephen J. O'ConnorThomas M. Niermann
    • G06Q10/00G06F17/00
    • G06Q10/06
    • This document discusses, among other things, an information technology (IT) enterprise manager system. In one example, the system includes data groups organized into IT Services, IT Resources, and IT Consumers data groups. The IT Resources data group may include one or more of an IT Applications data group, an IT Assets data group, an IT Staff Data group, and an IT Vendors data group. The IT Consumers data group may include one or both of a Business Processes data group and an IT Clients data group. Information in one data group may use a link to other information in another data group. In one example, the system provides tools and methods for managing a portfolio IT projects through various phases of their lifecycles, such as during project definition, establishing a business case for the project, project design and implementation, and/or project wrap-up. For example, the system may provide user interface displays and report generation that permit the user to compare different projects, such as using business value, probability of success and/or other factors for performing the comparison.
    • 本文件除其他外,讨论了信息技术(IT)企业管理系统。 在一个示例中,系统包括组织成IT服务,IT资源和IT消费者数据组的数据组。 IT资源数据组可能包括一个或多个IT应用程序数据组,IT资产数据组,IT人员数据组和IT供应商数据组。 IT消费者数据组可以包括业务流程数据组和IT客户端数据组中的一个或两个。 一个数据组中的信息可以使用到其他数据组中的其他信息的链接。 在一个示例中,系统提供了通过其生命周期的各个阶段来管理投资组合IT项目的工具和方法,例如在项目定义期间,为项目建立业务案例,项目设计和实施以及/或项目总结。 例如,系统可以提供允许用户比较不同项目的用户界面显示和报告生成,例如使用业务价值,成功概率和/或用于执行比较的其他因素。
    • 2. 发明申请
    • Information technology enterprise manager and product portfolio manager application module
    • 信息技术企业经理和产品组合经理应用模块
    • US20050137920A1
    • 2005-06-23
    • US10745837
    • 2003-12-22
    • Stephen O'ConnorThomas Niermann
    • Stephen O'ConnorThomas Niermann
    • G06Q10/00G06F17/60
    • G06Q10/06G06Q10/06313
    • This document discusses, among other things, an information technology (IT) enterprise manager system. In one example, the system includes data groups organized into IT Services, IT Resources, and IT Consumers data groups. The IT Resources data group may include one or more of an IT Applications data group, an IT Assets data group, an IT Staff Data group, and an IT Vendors data group. The IT Consumers data group may include one or both of a Business Processes data group and an IT Clients data group. Information in one data group may use a link to other information in another data group. In one example, the system provides tools and methods for managing a portfolio IT projects through various phases of their lifecycles, such as during project definition, establishing a business case for the project, project design and implementation, and/or project wrap-up. For example, the system may provide user interface displays and report generation that permit the user to compare different projects, such as using business value, probability of success and/or other factors for performing the comparison.
    • 本文件除其他外,讨论了信息技术(IT)企业管理系统。 在一个示例中,系统包括组织成IT服务,IT资源和IT消费者数据组的数据组。 IT资源数据组可能包括一个或多个IT应用程序数据组,IT资产数据组,IT人员数据组和IT供应商数据组。 IT消费者数据组可以包括业务流程数据组和IT客户端数据组中的一个或两个。 一个数据组中的信息可以使用到其他数据组中的其他信息的链接。 在一个示例中,系统提供了通过其生命周期的各个阶段来管理投资组合IT项目的工具和方法,例如在项目定义期间,为项目建立业务案例,项目设计和实施以及/或项目总结。 例如,系统可以提供允许用户比较不同项目的用户界面显示和报告生成,例如使用业务价值,成功概率和/或用于执行比较的其他因素。
    • 3. 发明申请
    • VENDOR PORTFOLIO MANAGEMENT IN SUPPORT OF VENDOR RELATIONSHIP MANAGEMENT ANALYSIS, PLANNING AND EVALUATION
    • 供应商组织管理层支持供应商关系管理分析,规划与评估
    • US20100106680A1
    • 2010-04-29
    • US12604611
    • 2009-10-23
    • Jorge A. NavarreteStephen J. O'ConnorPeter P. DaiJohri DhanotraHubert Yau Kin SiuCharudutt NagoriAshish Kalani
    • Jorge A. NavarreteStephen J. O'ConnorPeter P. DaiJohri DhanotraHubert Yau Kin SiuCharudutt NagoriAshish Kalani
    • G06F17/30
    • G06Q10/06
    • Various examples include a system and methods in support of vendor relationship management, analysis, planning and evaluation including dealing with collections of vendors called vendor portfolios. In various examples the system includes a database, vendor portfolio definer, a vendor portfolio populator, and a vendor portfolio analyzer. The database houses vendor data. In various examples the vendor portfolio definer allows vendor portfolios to be created, meta data, including complex documents, to be associated with vendor portfolios, and user access permissions to be assigned to vendor portfolios. In various examples the vendor portfolio populator facilitates user selection of the vendors that will make up the collection of vendors in the vendor portfolio. The vendor portfolio analyzer analyzes a business metric using vendor portfolios. In various examples the vendor portfolio analyzer allows user to perform what-if analysis on vendor portfolios. In various examples the vendor portfolio definer includes a risk management definer, the vendor portfolio populator includes a risk management screener, and the vendor portfolio analyzer includes a risk manager to facilitate managing vendors base on the organizational risk they pose. In various examples the database contains information about obligations owed to and from a vendor and the vendor portfolio analyzer includes an obligation analyzer to analyze the organizational impact of vendor obligations.
    • 各种示例包括支持供应商关系管理,分析,规划和评估的系统和方法,包括处理称为供应商组合的供应商集合。 在各种示例中,系统包括数据库,供应商投资组合定义者,供应商投资组合投资者和供应商投资组合分析器。 数据库包含供应商数据。 在各种示例中,供应商组合定义器允许创建供应商投资组合,将元数据(包括复杂文档)与供应商投资组合相关联,以及将用户访问权限分配给供应商投资组合。 在各种示例中,供应商组合填充器促进用户选择将组成供应商组合中的供应商的供应商。 供应商投资组合分析器使用供应商投资组合分析业务指标。 在各种示例中,供应商投资组合分析器允许用户对供应商投资组合进行假设分析。 在各种示例中,供应商投资组合定义者包括风险管理定义者,供应商投资组合投资者包括风险管理筛选器,供应商投资组合分析器包括风险管理器,以便根据其所构成的组织风险来管理供应商。 在各种示例中,数据库包含有关供应商的义务的信息,供应商投资组合分析器包括分析供应商义务的组织影响的义务分析器。
    • 4. 发明申请
    • SYSTEMS AND METHODS TO SUPPORT INFORMATION TECHNOLOGY BUSINESS DECISIONS
    • 支持信息技术业务决策的系统和方法
    • US20100106656A1
    • 2010-04-29
    • US12604592
    • 2009-10-23
    • Alpesh ShethMahipal LuniaPaul Peissner
    • Alpesh ShethMahipal LuniaPaul Peissner
    • G06Q10/00G06Q50/00G06F17/30
    • G06Q10/10G06Q10/067G06Q10/103
    • Various embodiments include methods and systems to support IT business decision making, including a data correlator and business, configuration, risk, and application management databases. The business management database contains information pertaining to services offered by IT and other IT business information. The configuration management database contains operational data including the resources required by IT's offered services. The risk management database contains operational constraints on the organization by external sources, such as industry practices or government regulations. The application management database contains information about projects and applications that are in development but not currently operational including resources required by IT's services now or in the future. The data correlator defines relationships between related data residing in one or more of the databases, allowing a single convenient location to access data useful in making business decisions for an organization's information technology department. In various embodiments the data correlator includes a what-if analyzer to model decisions and determine the impact of those decisions. In various embodiments snapshots may be taken of the configuration management database to be used later to determine the operational state at a previous time and assess changes to the configuration management database between that time and the present.
    • 各种实施例包括支持IT业务决策的方法和系统,包括数据相关器和业务,配置,风险和应用管理数据库。 业务管理数据库包含有关IT和其他IT业务信息提供的服务的信息。 配置管理数据库包含运营数据,包括IT提供的服务所需的资源。 风险管理数据库包含外部来源的组织的操作限制,如行业惯例或政府法规。 应用程序管理数据库包含有关正在开发但尚未运行的项目和应用程序的信息,包括现在或将来IT服务所需的资源。 数据相关器定义了驻留在一个或多个数据库中的相关数据之间的关系,允许单个方便的位置访问有用的组织信息技术部门作出业务决策的数据。 在各种实施例中,数据相关器包括用于对决策进行建模和确定这些决定的影响的假设分析器。 在各种实施例中,可以采用稍后使用的配置管理数据库的快照来确定先前时间的操作状态,并且评估在该时间和当前之间对配置管理数据库的改变。
    • 5. 发明申请
    • Information technology enterprise manager
    • 信息技术企业经理
    • US20050138074A1
    • 2005-06-23
    • US10745892
    • 2003-12-22
    • Stephen O'ConnorThomas Niermann
    • Stephen O'ConnorThomas Niermann
    • G06F17/00G06Q10/00
    • G06Q10/06
    • This document discusses, among other things, an information technology (IT) enterprise manager system. In one example, the system includes data groups organized into IT Services, IT Resources, and IT Consumers data groups. The IT Resources data group may include one or more of an IT Applications data group, an IT Assets data group, an IT Staff Data group, and an IT Vendors data group. The IT Consumers data group may include one or both of a Business Processes data group and an IT Clients data group. Information in one data group may use a link to other information in another data group. In one example, the system provides tools and methods for managing a portfolio IT projects through various phases of their lifecycles, such as during project definition, establishing a business case for the project, project design and implementation, and/or project wrap-up. For example, the system may provide user interface displays and report generation that permit the user to compare different projects, such as using business value, probability of success and/or other factors for performing the comparison.
    • 本文件除其他外,讨论了信息技术(IT)企业管理系统。 在一个示例中,系统包括组织成IT服务,IT资源和IT消费者数据组的数据组。 IT资源数据组可能包括一个或多个IT应用程序数据组,IT资产数据组,IT人员数据组和IT供应商数据组。 IT消费者数据组可以包括业务流程数据组和IT客户端数据组中的一个或两个。 一个数据组中的信息可以使用到其他数据组中的其他信息的链接。 在一个示例中,系统提供了通过其生命周期的各个阶段来管理投资组合IT项目的工具和方法,例如在项目定义期间,为项目建立业务案例,项目设计和实施以及/或项目总结。 例如,系统可以提供允许用户比较不同项目的用户界面显示和报告生成,例如使用业务价值,成功概率和/或用于执行比较的其他因素。