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1. 发明申请

US20050120273A1 Automatic root cause analysis and diagnostics engine 有权
标题翻译：自动根本原因分析和诊断引擎
公开(公告)号：US20050120273A1
公开(公告)日：2005-06-02
申请号：US10713867
申请日：2003-11-14
申请人： William Hudson , Reiner Fink , Geoff Pease , Gerald Maffeo , Yi Meng , Eric LeVine , Andrew Bliss , Andre Vachon , Kshitiz Sharma , Jing Shan
发明人： William Hudson , Reiner Fink , Geoff Pease , Gerald Maffeo , Yi Meng , Eric LeVine , Andrew Bliss , Andre Vachon , Kshitiz Sharma , Jing Shan
IPC分类号： G06F11/00
CPC分类号： G06F11/079 , G06F11/0748 , G06F11/0793 , G06F11/366 , Y10S707/99953
摘要： A large portion of software bugs are related to hangs. Analyzing and diagnosing hang-related bugs involves capturing data from a hung program and extracting attributes from the captured data. Extracting attributes from the capture data provides a scheme to determine relevant characteristics of the hang. Moreover, the extracted attributes may be compared to known issues and, based on that comparison, a bug may be classified as known or unknown. Alternatively, triage may be performed on the client computing device in order to determine the potential cause of the hang event. Once the potential cause of the hang event has been determined, troubleshooting steps may be performed on the client computing device to quarantine it. Ultimately, if the hang-inducing bug is known, a user may be provided with a solution to the bug. Alternatively, if the bug is unknown, implementations of the invention send the captured data to be analyzed and fixed by the software's provider.
摘要翻译：大部分的软件错误与挂起有关。分析和诊断挂起相关的错误涉及从挂起的程序捕获数据并从捕获的数据中提取属性。从捕获数据中提取属性提供了一种确定挂起的相关特征的方案。此外，提取的属性可以与已知问题进行比较，并且基于该比较，错误可以被分类为已知或未知的。或者，可以在客户端计算设备上执行分类，以便确定挂起事件的潜在原因。一旦确定了挂起事件的潜在原因，可能会在客户端计算设备上执行故障排除步骤以进行隔离。最终，如果知道挂起的bug，可能会向用户提供一个解决方案。或者，如果该错误是未知的，则本发明的实现发送被软件提供商分析和修复的捕获数据。

2. 发明授权

US07191364B2 Automatic root cause analysis and diagnostics engine 有权
标题翻译：自动根本原因分析和诊断引擎
公开(公告)号：US07191364B2
公开(公告)日：2007-03-13
申请号：US10713867
申请日：2003-11-14
申请人： William Hunter Hudson , Reiner Fink , Geoff Pease , Gerald Maffeo , Yi Meng , Eric LeVine , Andrew L. Bliss , Andre Vachon , Kshitiz K. Sharma , Jing Shan
发明人： William Hunter Hudson , Reiner Fink , Geoff Pease , Gerald Maffeo , Yi Meng , Eric LeVine , Andrew L. Bliss , Andre Vachon , Kshitiz K. Sharma , Jing Shan
IPC分类号： G06F11/00
CPC分类号： G06F11/079 , G06F11/0748 , G06F11/0793 , G06F11/366 , Y10S707/99953
摘要： A large portion of software bugs are related to hangs. Analyzing and diagnosing hang-related bugs involves capturing data from a hung program and extracting attributes from the captured data. Extracting attributes from the capture data provides a scheme to determine relevant characteristics of the hang. Moreover, the extracted attributes may be compared to known issues and, based on that comparison, a bug may be classified as known or unknown. Alternatively, triage may be performed on the client computing device in order to determine the potential cause of the hang event. Once the potential cause of the hang event has been determined, troubleshooting steps may be performed on the client computing device to quarantine it. Ultimately, if the hang-inducing bug is known, a user may be provided with a solution to the bug. Alternatively, if the bug is unknown, implementations of the invention send the captured data to be analyzed and fixed by the software's provider.
摘要翻译：大部分的软件错误与挂起有关。分析和诊断挂起相关的错误涉及从挂起的程序捕获数据并从捕获的数据中提取属性。从捕获数据中提取属性提供了一种确定挂起的相关特征的方案。此外，提取的属性可以与已知问题进行比较，并且基于该比较，错误可以被分类为已知或未知的。或者，可以在客户端计算设备上执行分类，以便确定挂起事件的潜在原因。一旦确定了挂起事件的潜在原因，可能会在客户端计算设备上执行故障排除步骤以进行隔离。最终，如果知道挂起的bug，可能会向用户提供一个解决方案。或者，如果该错误是未知的，则本发明的实现发送被软件提供商分析和修复的捕获数据。

3. 发明申请

US20070101324A1 Instrumentation to find the thread or process responsible for an application failure 失效
标题翻译：仪器查找负责应用程序失败的线程或进程
公开(公告)号：US20070101324A1
公开(公告)日：2007-05-03
申请号：US11413421
申请日：2006-04-28
申请人： Corneliu Lupu , Gerald Maffeo , Michael Krause , Stephan Doll , Vamshidhar Kommineni , William Hudson , Yi Meng
发明人： Corneliu Lupu , Gerald Maffeo , Michael Krause , Stephan Doll , Vamshidhar Kommineni , William Hudson , Yi Meng
IPC分类号： G06F9/455
CPC分类号： G06F11/366 , G06F9/524
摘要： An application programming interface (API) that leverages operating system instrumentation to provide a chain of threads and processes may alleviate some debugging complications. Specifically, the chain may start with the first thread in the process that experienced the original failure and end with the last thread upon which the first thread directly or indirectly depends. The API may aid debugging efforts by classifying all threads related or dependent upon an original failed thread into specific categories of failures, requesting further information from the originating OS concerning specific failed threads, and using that information to debug the failed application or process more thoroughly.
摘要翻译：利用操作系统仪器提供线程和进程链的应用程序编程接口（API）可以减轻一些调试的复杂性。具体来说，该链可以从经历原始故障的进程中的第一个线程开始，并以第一个线程直接或间接依赖的最后一个线程结束。 API可以通过将相关或依赖于原始故障线程的所有线程分类为特定类别的故障来帮助调试工作，从起始OS请求关于特定故障线程的进一步信息，并且使用该信息来更彻底地调试失败的应用或处理。

4. 发明申请

US20060253837A1 Using a call stack hash to record the state of a process 有权
标题翻译：使用调用堆栈哈希来记录进程的状态
公开(公告)号：US20060253837A1
公开(公告)日：2006-11-09
申请号：US11108087
申请日：2005-04-15
申请人： William Hudson , Vamshidhar Kommineni , Yi Meng , Kenneth Ma , Gerald Maffeo
发明人： William Hudson , Vamshidhar Kommineni , Yi Meng , Kenneth Ma , Gerald Maffeo
IPC分类号： G06F9/44
CPC分类号： G06F11/366 , G06F11/3636
摘要： In embodiments of the invention, selected aspects of a process' call stacks are hashed, and the hash is used to capture the execution state of the process in a concise form and with minimal impact on the performance of the process and with no modification to the process code. The hash allows vendors and developers to classify failures in order to associate them with their known root causes to support rapid customer feedback and to maximize efficiency of correction. Further, the hash provides a metric usable to prioritize diagnosis of failures. In an embodiment of the invention, the identities of modules on the call stack are hashed in combination with some but not all offset information to minimize the affect of patches and minor changes to the code, and improve the ability to discriminate different execution paths.
摘要翻译：在本发明的实施例中，过程“调用堆栈”的选定方面被散列，并且散列用于以简洁的形式捕获进程的执行状态，并且对该进程的性能具有最小的影响，并且不修改过程代码。哈希允许供应商和开发人员对故障进行分类，以便将其与已知的根本原因相关联，以支持快速的客户反馈并最大限度地提高纠正效率。此外，散列提供了可用于优先排除故障诊断的度量。在本发明的一个实施例中，调用堆栈上的模块的标识与一些但不是全部的偏移信息相结合地散列，以最小化补丁的影响和对该代码的微小变化，并提高区分不同的执行路径的能力。

5. 发明申请

US20060230324A1 Visual indication for hung applications 有权
公开(公告)号：US20060230324A1
公开(公告)日：2006-10-12
申请号：US11100351
申请日：2005-04-06
申请人： Charles Cummins , Gerald Maffeo , Lyon Wong , Reiner Fink
发明人： Charles Cummins , Gerald Maffeo , Lyon Wong , Reiner Fink
IPC分类号： G06F11/00
CPC分类号： G06F3/0481 , G06F11/321
摘要： Methods and systems for providing a visual indication of hung applications are provided. When an application is in a hung state, an application window is replaced with a proxy window. The appearance of the proxy window is altered when a user attempts to interact with the proxy window.

6. 发明申请

US20060230321A1 User interface panel for hung applications 有权
公开(公告)号：US20060230321A1
公开(公告)日：2006-10-12
申请号：US11093745
申请日：2005-03-29
申请人： Charles Cummins , Gerald Maffeo , Lyon Wong , Reiner Fink
发明人： Charles Cummins , Gerald Maffeo , Lyon Wong , Reiner Fink
IPC分类号： G06F11/00
CPC分类号： G06F11/0769 , G06F11/0715 , G06F11/0793
摘要： Methods and systems for providing information to a user when an application is in a hung state are provided. When an application is in a hung state, a dialogue box informing the user of options for responding to the hung application is displayed. An application window may also be replaced with a proxy window and the appearance of the proxy window may be altered when a user attempts to interact with the proxy window.

7. 发明申请

US20070209032A1 Driver verifier 审中-公开
标题翻译：驱动程序验证
公开(公告)号：US20070209032A1
公开(公告)日：2007-09-06
申请号：US11360153
申请日：2006-02-23
申请人： Daniel Mihai , Gerald Maffeo , Silviu Calinoiu
发明人： Daniel Mihai , Gerald Maffeo , Silviu Calinoiu
IPC分类号： G06F9/44
CPC分类号： G01R31/318371
摘要： A method for verifying driver component behavior is provided. A driver verification component verifies that a driver component processes I/O requests in a specified amount of time. The driver verification component also verifies that pending I/O requests are processed correctly by a driver component. The driver verification component further verifies that a set of parameters in a call to a driver component conforms with security requirements. Additionally, the driver verification component can be enabled for selected drivers and/or selected checks without rebooting the system.
摘要翻译：提供了一种用于验证驱动程序组件行为的方法。驱动程序验证组件验证驱动程序组件在指定的时间内处理I / O请求。驱动程序验证组件还验证驱动程序组件正确处理待处理的I / O请求。驱动程序验证组件进一步验证调用驱动程序组件中的一组参数是否符合安全要求。此外，可以为所选择的驱动程序和/或选定的检查启用驱动程序验证组件，而无需重新启动系统。

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