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1. 发明授权

US08756254B2 Integration of CRM applications to ECS application user interface 有权
标题翻译：将CRM应用程序集成到ECS应用程序用户界面中
公开(公告)号：US08756254B2
公开(公告)日：2014-06-17
申请号：US12964025
申请日：2010-12-09
申请人： Wayne Parker, III , Navin Thadani , Bahram Bahram Pour , Ron Mondri , Praveen Upadhyay , Dmitri Davydok
发明人： Wayne Parker, III , Navin Thadani , Bahram Bahram Pour , Ron Mondri , Praveen Upadhyay , Dmitri Davydok
IPC分类号： G06F17/30 , H04L29/06
CPC分类号： G06Q30/01
摘要： CRM application controls and functionality for multiple CRM applications/instances are integrated with an ECS application user interface by designating a single CRM application/instance as primary and providing synchronization and rich client control capabilities. Other CRM applications/instances are set up as secondary within the ECS user interface employing a single CRM connection module and a single state manager. Accessing a secondary CRM application/instance activates relevant controls applicable to that CRM application/instance without a user having to logout and login to the ECS client.
摘要翻译：通过将单个CRM应用程序/实例指定为主要并提供同步和丰富的客户端控制功能，将多个CRM应用程序/实例的CRM应用程序控件和功能集成到ECS应用程序用户界面中。其他CRM应用程序/实例在ECS用户界面中被设置为次要的，采用单个CRM连接模块和单个状态管理器。访问辅助CRM应用程序/实例激活适用于该CRM应用程序/实例的相关控件，而无需用户注销并登录到ECS客户端。

2. 发明申请

US20120150547A1 INTEGRATION OF CRM APPLICATIONS TO ECS APPLICATION USER INTERFACE 有权
标题翻译： CRM应用程序集成到ECS应用程序用户界面
公开(公告)号：US20120150547A1
公开(公告)日：2012-06-14
申请号：US12964025
申请日：2010-12-09
申请人： Wayne Parker, III , Navin Thadani , Bahram Bahram Pour , Ron Mondri , Praveen Upadhyay , Dmitri Davydok
发明人： Wayne Parker, III , Navin Thadani , Bahram Bahram Pour , Ron Mondri , Praveen Upadhyay , Dmitri Davydok
IPC分类号： G06Q99/00
CPC分类号： G06Q30/01
摘要： CRM application controls and functionality for multiple CRM applications/instances are integrated with an ECS application user interface by designating a single CRM application/instance as primary and providing synchronization and rich client control capabilities. Other CRM applications/instances are set up as secondary within the ECS user interface employing a single CRM connection module and a single state manager. Accessing a secondary CRM application/instance activates relevant controls applicable to that CRM application/instance without a user having to logout and login to the ECS client.
摘要翻译：通过将单个CRM应用程序/实例指定为主要并提供同步和丰富的客户端控制功能，将多个CRM应用程序/实例的CRM应用程序控件和功能集成到ECS应用程序用户界面中。其他CRM应用程序/实例在ECS用户界面中被设置为次要的，采用单个CRM连接模块和单个状态管理器。访问辅助CRM应用程序/实例激活适用于该CRM应用程序/实例的相关控件，而无需用户注销并登录到ECS客户端。

3. 发明申请

US20140081938A1 BIDIRECTIONAL SYNCHRONIZATION OF COMMUNICATIONS AND CRM APPLICATIONS 审中-公开
标题翻译：通信和CRM应用的双向同步
公开(公告)号：US20140081938A1
公开(公告)日：2014-03-20
申请号：US13619052
申请日：2012-09-14
申请人： Wayne Parker, III , Navin Thadani , Tong Gao , Ron Mondri , Indrojit Deb , Praveen Upadhyay , Ian Legler
发明人： Wayne Parker, III , Navin Thadani , Tong Gao , Ron Mondri , Indrojit Deb , Praveen Upadhyay , Ian Legler
IPC分类号： G06F7/00
CPC分类号： G06F16/252
摘要： Synchronization between Communications and Scheduling (CS) service and customer relationship management (CRM) applications is facilitated through a synchronization module on the CS service side using Extensible Markup Language (XML) formatted storage for keeping track of synchronization states. The CRM server version of an item is compared with the XML formatted storage to detect changes and the same performed for the CS service item. The updates are stored in a CS service item or transmitted to the CRM application for application to a corresponding CRM item. Last updated item is selected in case of a conflict.
摘要翻译：通过使用可扩展标记语言（XML）格式的存储来跟踪同步状态，通过CS服务端的同步模块来促进通信和调度（CS）服务和客户关系管理（CRM）应用程序之间的同步。将项目的CRM服务器版本与XML格式化的存储进行比较，以检测对CS服务项目所做的更改和相同操作。这些更新存储在CS服务项目中，或者发送到CRM应用程序以应用于相应的CRM项目。在发生冲突时选择最后更新的项目。

4. 发明授权

US08533258B2 Bidirectional synchronization with CRM applications 有权
标题翻译：与CRM应用程序的双向同步
公开(公告)号：US08533258B2
公开(公告)日：2013-09-10
申请号：US12908493
申请日：2010-10-20
申请人： Wayne Parker, III , Navin Thadani , Tong Gao , Indrojit Deb , Praveen Upadhyay , Ian Legler
发明人： Wayne Parker, III , Navin Thadani , Tong Gao , Indrojit Deb , Praveen Upadhyay , Ian Legler
IPC分类号： G06F15/16 , G06F7/00
CPC分类号： G06Q30/01
摘要： Synchronization between email, contact management, scheduling (ECS) and customer relationship management (CRM) applications is facilitated through a synchronization module on the ECS side using an Extensible Markup Language (XML) file for keeping track of synchronization states. The CRM server version of an item is compared with the XML file to detect changes and the same performed for the ECS item. The changes are then pushed to the corresponding item for the columns that have changed. Last updated item is selected in case of a conflict.
摘要翻译：通过ECS侧的同步模块，使用可扩展标记语言（XML）文件来跟踪同步状态，便于电子邮件，联系人管理，调度（ECS）和客户关系管理（CRM）应用程序之间的同步。将项目的CRM服务器版本与XML文件进行比较以检测更改，并对ECS项执行相同的更改。然后将更改推送到已更改的列的相应项目。在发生冲突时选择最后更新的项目。

5. 发明申请

US20120102232A1 BIDIRECTIONAL SYNCHRONIZATION WITH CRM APPLICATIONS 有权
标题翻译： CRM应用程序的双向同步
公开(公告)号：US20120102232A1
公开(公告)日：2012-04-26
申请号：US12908493
申请日：2010-10-20
申请人： Wayne Parker, III , Navin Thadani , Tong Gao , Indrojit Deb , Praveen Upadhyay , Ian Legler
发明人： Wayne Parker, III , Navin Thadani , Tong Gao , Indrojit Deb , Praveen Upadhyay , Ian Legler
IPC分类号： G06F15/16
CPC分类号： G06Q30/01
摘要： Synchronization between email, contact management, scheduling (ECS) and customer relationship management (CRM) applications is facilitated through a synchronization module on the ECS side using an Extensible Markup Language (XML) file for keeping track of synchronization states. The CRM server version of an item is compared with the XML file to detect changes and the same performed for the ECS item. The changes are then pushed to the corresponding item for the columns that have changed. Last updated item is selected in case of a conflict.
摘要翻译：通过ECS侧的同步模块，使用可扩展标记语言（XML）文件来跟踪同步状态，便于电子邮件，联系人管理，调度（ECS）和客户关系管理（CRM）应用程序之间的同步。将项目的CRM服务器版本与XML文件进行比较以检测更改，并对ECS项执行相同的更改。然后将更改推送到已更改的列的相应项目。在发生冲突时选择最后更新的项目。

6. 发明申请

US20130073330A1 INTER-APPLICATION OBJECT AND RECORD ACTIONS 审中-公开
标题翻译：应用对象和记录操作
公开(公告)号：US20130073330A1
公开(公告)日：2013-03-21
申请号：US13239366
申请日：2011-09-21
申请人： Michael J. McCormack , Wayne C. Parker, III , Dmitri Davydok , Navin Thadani , Nick Thomson , David Shutt , Ian Legler
发明人： Michael J. McCormack , Wayne C. Parker, III , Dmitri Davydok , Navin Thadani , Nick Thomson , David Shutt , Ian Legler
IPC分类号： G06Q10/00
CPC分类号： G06Q10/00
摘要： Architecture that facilitates support for similar user interface (UI) models and user experience of independent applications. A data mapping component is provided that maps a user record of a business-centric application to a business object of the business-centric application. When employed in combination with another independent application, such as a personal information manager (PIM), a PIM component exposes the business object via a PIM user interface in a personalized way that enables user interaction with the business object to apply PIM actions to the business object. The mapping component can be a join table between the user record and the business object that enables the setting of PIM settings and user interface actions into the business product. Additionally, a communications infrastructure is provided where the PIM client UI communicates to the data-based server system in the business environment and persists PIM-specific settings to the business object.
摘要翻译：支持类似用户界面（UI）模型和独立应用程序的用户体验的架构。提供了一个数据映射组件，它将以业务为中心的应用程序的用户记录映射到以业务为中心的应用程序的业务对象。当与另一独立应用程序（如个人信息管理器（PIM））组合使用时，PIM组件以个性化的方式通过PIM用户界面公开业务对象，使用户能够与业务对象进行交互以对业务应用PIM动作目的。映射组件可以是用户记录和业务对象之间的连接表，可以将PIM设置和用户界面操作设置到业务产品中。另外，提供通信基础设施，其中PIM客户端UI在业务环境中与基于数据的服务器系统通信，并且将业务对象的PIM特定设置保持不变。

7. 发明申请

US20060143193A1 Method and apparatus for metadata driven business logic processing 有权
标题翻译：元数据驱动业务逻辑处理的方法和装置
公开(公告)号：US20060143193A1
公开(公告)日：2006-06-29
申请号：US11025323
申请日：2004-12-29
申请人： Jigar Thakkar , Jagan Peri , Andrey Zaytsev , Michaeljon Miller , Navin Thadani , Yong Lu , Jasjit Grewal
发明人： Jigar Thakkar , Jagan Peri , Andrey Zaytsev , Michaeljon Miller , Navin Thadani , Yong Lu , Jasjit Grewal
IPC分类号： G06F17/00
CPC分类号： G06Q10/10 , Y10S707/99944
摘要： A metadata driven system for supporting business application software required in the middle tier for a line of business applications includes a process metadata module adapted to store a process in metadata format, wherein the process object contains logic related to an entity of the application software. The system allows for persistence of various entities like accounts, incidents, etc., and allows an end user of the business application software to create new types of entities. The system also allows the end user to perform critical business logic operations even on the new entities defined by the end user after the deployment of the business application without requiring recompilation of the business application software. The metadata driven approach allows to easily make changes to business applications and to automate quality assurance of objects built on top of the business applications.
摘要翻译：用于支持业务应用程序行的中间层所需的业务应用软件的元数据驱动系统包括适于以元数据格式存储过程的过程元数据模块，其中过程对象包含与应用软件的实体相关的逻辑。该系统允许诸如帐户，事件等的各种实体的持久性，并允许业务应用软件的最终用户创建新类型的实体。该系统还允许最终用户即使在部署业务应用程序之后由最终用户定义的新实体执行关键业务逻辑操作，而不需要重新编译业务应用软件。元数据驱动的方法允许轻松地更改业务应用程序，并自动化在业务应用程序之上构建的对象的质量保证。

8. 发明申请

US20060143148A1 Method and apparatus for building metadata driven software development kit 有权
标题翻译：构建元数据驱动软件开发工具包的方法和装置
公开(公告)号：US20060143148A1
公开(公告)日：2006-06-29
申请号：US11025322
申请日：2004-12-29
申请人： Rodion Degtyar , Jagan Peri , Jigar Thakkar , Kevin Whittenberger , Michaeljon Miller , Navin Thadani , Andrey Zaytsev
发明人： Rodion Degtyar , Jagan Peri , Jigar Thakkar , Kevin Whittenberger , Michaeljon Miller , Navin Thadani , Andrey Zaytsev
IPC分类号： G06F7/00
CPC分类号： G06F8/20 , Y10S707/99942 , Y10S707/99943
摘要： A metadata driven software development system provides various functionalities related to an entity of an application in the metadata format. Specifically, the system provides a set of base classes related to the entity and a set of methods and application programming interfaces for various operations to be performed on the entities in the metadata format. Defining such functionalities in the metadata format allows the system to dynamically generate XML messages matching any customized schema for that entity. Because such functionality is metadata driven, this system can be used with customized versions of the application without requiring any additional code or recompilation.
摘要翻译：元数据驱动的软件开发系统以元数据格式提供与应用的实体相关的各种功能。具体来说，该系统提供了一组与实体相关的基类，以及一组方法和应用程序编程接口，用于对元数据格式的实体执行的各种操作。在元数据格式中定义这些功能允许系统动态地生成与该实体的任何自定义模式匹配的XML消息。因为这种功能是元数据驱动的，所以该系统可以与应用程序的定制版本一起使用，而不需要任何其他代码或重新编译。

9. 发明申请

US20060136361A1 Extensible, customizable database-driven row-level database security 审中-公开
标题翻译：可扩展的，可定制的数据库驱动的行级数据库安全性
公开(公告)号：US20060136361A1
公开(公告)日：2006-06-22
申请号：US11020468
申请日：2004-12-22
申请人： Jagan Peri , Jasjit Grewal , Michaeljon Miller , Navin Thadani , Tsvi Reiter , Youg Lu
发明人： Jagan Peri , Jasjit Grewal , Michaeljon Miller , Navin Thadani , Tsvi Reiter , Youg Lu
IPC分类号： G06F17/30
CPC分类号： G06F21/6227 , G06F16/24553 , G06F2221/2145
摘要： The method and system of the claims decomposes an organization structure into a set of mapping objects, where each mapping object represents an affiliation between entities of an organization. Each object in the data model is associated with an owner by designating a set of ownership affiliation attributes for each object. A set of privileges is assigned to an affiliation and access is checked based on a user's affiliation to an object and a user's privilege depth. Single privilege checking is performed only as a last resort for special, infrequent situations.
摘要翻译：权利要求的方法和系统将组织结构分解成一组映射对象，其中每个映射对象表示组织的实体之间的隶属关系。数据模型中的每个对象都通过为每个对象指定一组所有权关联属性与所有者相关联。一组特权被分配给一个隶属关系，并且基于用户对对象的隶属关系和用户的特权深度来检查访问。单独的特权检查只能作为特殊的，非常罕见的情况的最后手段。

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