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1. 发明授权

US12154560B2 Systems, methods, and apparatuses for improving performance of executing a workflow operation 有权
公开(公告)号：US12154560B2
公开(公告)日：2024-11-26
申请号：US16948632
申请日：2020-09-25
申请人： Vocollect, Inc.
发明人： Ranganathan Srinivasan , Rekula Dinesh , Kaushik Hazra , Duff H. Gold
IPC分类号： G10L15/22 , G06N20/00 , G06Q10/0633 , G10L15/06 , G10L15/08 , G10L15/18
CPC分类号： G10L15/22 , G06N20/00 , G06Q10/0633 , G10L15/063 , G10L15/1815 , G10L15/1822 , G10L2015/088 , G10L2015/223
摘要： A voice controlled apparatus for performing a workflow operation is described. The voice controlled apparatus can include a microphone, a speaker, and a processor. In some examples, the voice controlled apparatus can generate, via the speaker, a voice prompt associated with a task of a workflow and identify, via the microphone, a voice response received from a worker. In this regard, the voice prompt and the voice response can be a part of a voice dialogue. Further, the processor of the voice controlled apparatus can identify a performance status associated with the execution of the task, before providing a next voice prompt subsequent to the voice prompt. In this aspect, the performance status can be identified based on analyzing the voice dialogue using a machine learning model. Furthermore, the voice controlled apparatus can generate a message including a suggestion to improve the performance status of the task.

2. 发明授权

US10909490B2 Systems and methods for worker resource management 有权
公开(公告)号：US10909490B2
公开(公告)日：2021-02-02
申请号：US14880482
申请日：2015-10-12
申请人： Vocollect, Inc.
发明人： Mohit Raj , Saurabh Mittal , Kaushik Hazra , Krishna Udupi , Neeraj Singh , Amal Vaish , Amit Kumar
IPC分类号： G06Q10/06
摘要： A worker resource management system may include a voice-directed mobile terminal that enables a dialog between a user and the voice-directed mobile terminal. At least one computer may be in communication with the mobile terminal. The computer can include a worker resource management module that receives and records user activity from the voice-directed mobile terminal. The worker resource management module can identify user productivity patterns and provide work assessment predictions based at least in part upon the user activity that is received and recorded. Management can make worker resource decisions in response to the user productivity patterns identified or the work assessment predictions provided by the worker resource management module.

3. 发明申请

US20160117627A1 SYSTEMS AND METHODS FOR WORKER RESOURCE MANAGEMENT 审中-公开
标题翻译：员工资源管理系统与方法
公开(公告)号：US20160117627A1
公开(公告)日：2016-04-28
申请号：US14880482
申请日：2015-10-12
申请人： Vocollect, Inc.
发明人： Mohit Raj , Saurabh Mittal , Kaushik Hazra , Krishna Udupi , Neeraji Singh , Amal Vaish , Amit Kumar
IPC分类号： G06Q10/06 , G06F3/16
CPC分类号： G06Q10/06398
摘要： A worker resource management system may include a voice-directed mobile terminal that enables a dialog between a user and the voice-directed mobile terminal. At least one computer may be in communication with the mobile terminal. The computer can include a worker resource management module that receives and records user activity from the voice-directed mobile terminal. The worker resource management module can identify user productivity patterns and provide work assessment predictions based at least in part upon the user activity that is received and recorded. Management can make worker resource decisions in response to the user productivity patterns identified or the work assessment predictions provided by the worker resource management module.
摘要翻译：工作者资源管理系统可以包括能够在用户和语音导向移动终端之间进行对话的语音导向移动终端。至少一台计算机可以与移动终端通信。计算机可以包括从语音导向的移动终端接收和记录用户活动的工作者资源管理模块。工作人员资源管理模块可以至少部分地基于接收和记录的用户活动来识别用户生产力模式并提供工作评估预测。管理层可以根据所确定的用户生产力模式或工作人员资源管理模块提供的工作评估预测，做出工作人员资源决策。

4. 发明公开

US20230306353A1 SYSTEMS AND METHODS FOR WORKER RESOURCE MANAGEMENT 审中-公开
公开(公告)号：US20230306353A1
公开(公告)日：2023-09-28
申请号：US18327673
申请日：2023-06-01
申请人： Vocollect, Inc.
发明人： Mohit Raj , Saurabh Mittal , Kaushik Hazra , Krishna Udupi , Neeraj Singh , Amal Vaish , Amit Kumar
IPC分类号： G06Q10/0639
CPC分类号： G06Q10/06398
摘要： A worker resource management system may include a voice-directed mobile terminal that enables a dialog between a user and the voice-directed mobile terminal. At least one computer may be in communication with the mobile terminal. The computer can include a worker resource management module that receives and records user activity from the voice-directed mobile terminal. The worker resource management module can identify user productivity patterns and provide work assessment predictions based at least in part upon the user activity that is received and recorded. Management can make worker resource decisions in response to the user productivity patterns identified or the work assessment predictions provided by the worker resource management module.

5. 发明申请

US20210117901A1 SYSTEMS AND METHODS FOR WORKER RESOURCE MANAGEMENT 有权
公开(公告)号：US20210117901A1
公开(公告)日：2021-04-22
申请号：US17111164
申请日：2020-12-03
申请人： Vocollect, Inc.
发明人： Mohit Raj , Saurabh Mittal , Kaushik Hazra , Krishna Udupi , Neeraj Singh , Amal Vaish , Amit Kumar
IPC分类号： G06Q10/06
摘要： A worker resource management system may include a voice-directed mobile terminal that enables a dialog between a user and the voice-directed mobile terminal. At least one computer may be in communication with the mobile terminal. The computer can include a worker resource management module that receives and records user activity from the voice-directed mobile terminal. The worker resource management module can identify user productivity patterns and provide work assessment predictions based at least in part upon the user activity that is received and recorded. Management can make worker resource decisions in response to the user productivity patterns identified or the work assessment predictions provided by the worker resource management module.

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