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1. 发明申请

US20120109701A1 Fulfillment Workflow Optimization 审中-公开
标题翻译：完成工作流优化
公开(公告)号：US20120109701A1
公开(公告)日：2012-05-03
申请号：US12917215
申请日：2010-11-01
申请人： Stephanie Filomena Seugling , Janet Mackey Morgan , Charles Cary Hudgins , Edward C. Ritter , Christopher E. Huntley , Christine M. Fricke , Mary K. Riley , Anne M. Badgley , Trina Marie Greene , John Dewel Pickford , Gary L. Olberding , Randal J. Bishop , John F. McGraw , Marisol Rios , Kristi J. Evatt , Scott C. Arcure , Suzette Oxendine , Cathleen Corcoran
发明人： Stephanie Filomena Seugling , Janet Mackey Morgan , Charles Cary Hudgins , Edward C. Ritter , Christopher E. Huntley , Christine M. Fricke , Mary K. Riley , Anne M. Badgley , Trina Marie Greene , John Dewel Pickford , Gary L. Olberding , Randal J. Bishop , John F. McGraw , Marisol Rios , Kristi J. Evatt , Scott C. Arcure , Suzette Oxendine , Cathleen Corcoran
IPC分类号： G06Q10/00 , G06Q90/00
CPC分类号： G06Q10/06 , G06Q10/06311 , G06Q10/063112
摘要： A system and method for an optimization of fulfillment workflow is disclosed. In accordance with one embodiment of the present disclosure. In accordance with embodiments of the present disclosure, a method may include receiving a request to be fulfilled from a client. The method may also include determining one or more item attributes associated with the request. The method may additionally include generating a batch of work units related to the request based at least in part on the one or more item attributes. The method may further include selecting an agent from a plurality of agents to process the batch. Moreover, the method may include transmitting the batch to the agent.
摘要翻译：公开了一种优化履行工作流程的系统和方法。根据本公开的一个实施例。根据本公开的实施例，一种方法可以包括从客户端接收要实现的请求。该方法还可以包括确定与该请求相关联的一个或多个项目属性。该方法可以另外包括至少部分地基于一个或多个项目属性生成与该请求相关的一批工作单元。该方法还可以包括从多个代理中选择一个代理来处理批处理。此外，该方法可以包括将批次发送到代理。

2. 发明申请

US20090030756A1 Managing Risk Associated with Various Transactions 审中-公开
标题翻译：管理与各种交易相关的风险
公开(公告)号：US20090030756A1
公开(公告)日：2009-01-29
申请号：US12045387
申请日：2008-03-10
申请人： Mary K. Riley , Todd Keith Inskeep , Xu He , David Scott Sappenfield
发明人： Mary K. Riley , Todd Keith Inskeep , Xu He , David Scott Sappenfield
IPC分类号： G06Q10/00
CPC分类号： H04L63/1433 , G06Q10/063 , G06Q10/10
摘要： Systems, methods and consumer-readable media for managing risk associated with various transactions are provided. Such methods may include identifying a consumer-based software application for analysis and classifying the consumer-based software application into a plurality of consumer-facing transactions. Each consumer-facing transaction may be rated according to at least one category or criteria. Further, each rating may be converted into a numeric value. Another aspect of the invention may relate to receiving an identification of a list of threats to each of the consumer-facing transactions. These threats may be categorized into threat categories. The impact of each of the threats may be forecasted. The overall impact of the threats as forecasted may be calculated. Yet another aspect of the invention may relate to receiving an identification of a plurality of threat controls that control at least a portion of the plurality of threats.
摘要翻译：提供了用于管理与各种事务相关联的风险的系统，方法和消费者可读介质。这样的方法可以包括识别用于分析的基于消费者的软件应用，并将基于消费者的软件应用程序分类成多个面向消费者的事务。每个面向消费者的交易可以根据至少一个类别或标准进行评级。此外，每个评级可以被转换为数值。本发明的另一方面可以涉及接收每个面向消费者的交易的威胁列表的标识。这些威胁可能被分为威胁类别。可能会预测每一种威胁的影响。可能会计算预测的威胁的总体影响。本发明的另一方面可以涉及接收控制多个威胁的至少一部分的多个威胁控制的标识。

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