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1. 发明申请

US20120072217A1 SYSTEM AND METHOD FOR USING PROSODY FOR VOICE-ENABLED SEARCH 有权
标题翻译：用于语音启发搜索的系统和方法
公开(公告)号：US20120072217A1
公开(公告)日：2012-03-22
申请号：US12884959
申请日：2010-09-17
申请人： Srinivas BANGALORE , Junlan Feng , Michael Johnston , Taniya Mishra
发明人： Srinivas BANGALORE , Junlan Feng , Michael Johnston , Taniya Mishra
IPC分类号： G10L15/06
CPC分类号： G10L15/1807 , G10L25/54 , G10L25/63 , G10L2015/226 , G10L2015/227
摘要： Disclosed herein are systems, methods, and non-transitory computer-readable storage media for approximating relevant responses to a user query with voice-enabled search. A system practicing the method receives a word lattice generated by an automatic speech recognizer based on a user speech and a prosodic analysis of the user speech, generates a reweighted word lattice based on the word lattice and the prosodic analysis, approximates based on the reweighted word lattice one or more relevant responses to the query, and presents to a user the responses to the query. The prosodic analysis examines metalinguistic information of the user speech and can identify the most salient subject matter of the speech, assess how confident a speaker is in the content of his or her speech, and identify the attitude, mood, emotion, sentiment, etc. of the speaker. Other information not described in the content of the speech can also be used.
摘要翻译：本文公开了用于使用具有语音的搜索近似对用户查询的相关响应的系统，方法和非暂时的计算机可读存储介质。实施该方法的系统基于用户语音和用户语音的韵律分析接收由自动语音识别器生成的单词格，基于单词格点和韵律分析生成重新加权的词格，基于重新加权的词近似对查询进行一个或多个相关响应，并向用户呈现对查询的响应。韵律分析检查用户言语的金属语言信息，可以确定演讲中最突出的主题，评估演讲者在演讲内容中的信心，并确定态度，情绪，情感等情绪。的演讲者。还可以使用在语音内容中未描述的其他信息。

2. 发明申请

US20120089605A1 USER PROFILE AND ITS LOCATION IN A CLUSTERED PROFILE LANDSCAPE 有权
标题翻译：用户配置文件及其位置在一个集合的配置文件中
公开(公告)号：US20120089605A1
公开(公告)日：2012-04-12
申请号：US12901075
申请日：2010-10-08
申请人： Srinivas BANGALORE , Junlan FENG , Michael James Robert JOHNSTON , Taniya MISHRA
发明人： Srinivas BANGALORE , Junlan FENG , Michael James Robert JOHNSTON , Taniya MISHRA
IPC分类号： G06F17/30
CPC分类号： G06F17/30976 , G06F17/30345 , G06F17/30997
摘要： Delivering targeted content includes collecting, via at least one tangible processor, user activity data for users during a specified time period. questions asked by the users during the specified time period are extracted from the user activity data, via the at least one tangible processor, and stored in user profiles for the users. The user profiles are clustered, via the at least one tangible processor, based on the questions asked. Targeted content is delivered, via the at least one tangible processor, to a subset of the users based on the clustering.
摘要翻译：提供目标内容包括通过至少一个有形处理器在指定的时间段内收集用户的用户活动数据。通过至少一个有形处理器从用户活动数据中提取在指定时间段内由用户询问的问题，并存储在用户的用户简档中。基于所提出的问题，通过至少一个有形处理器对用户简档进行聚类。基于聚类，经由至少一个有形处理器将目标内容传递给用户的子集。

3. 发明申请

US20120095861A1 PERSONAL CUSTOMER CARE AGENT 有权
标题翻译：个人客户服务代理
公开(公告)号：US20120095861A1
公开(公告)日：2012-04-19
申请号：US12905172
申请日：2010-10-15
申请人： Junlan FENG , Srinivas BANGALORE , Michael James Robert JOHNSTON , Taniya MISHRA
发明人： Junlan FENG , Srinivas BANGALORE , Michael James Robert JOHNSTON , Taniya MISHRA
IPC分类号： G06Q30/00 , G06Q10/00 , G10L15/26 , G06F15/173
CPC分类号： G06F17/30345 , G06Q10/00 , G06Q30/00 , G06Q30/014 , G06Q30/0282 , G06Q30/04 , G06Q30/0601 , G06Q30/0631 , H04L67/22 , H04L67/306
摘要： Aggregating information includes configuring, by at least one processor, a user profile that indicates user preferences for aggregated information. The at least one processor monitors information sources including the World Wide Web, business websites of interest, and online social media, based on the user preferences. Data obtained from the information sources is presented, based on the monitoring, by the at least one processor, in accordance with a presentation format, as the aggregated information, based on the user preferences. The at least one processor triggers updating of the presented aggregated information based on a change to the data at least one of the information sources and a change to the user profile.
摘要翻译：聚合信息包括由至少一个处理器配置指示聚合信息的用户偏好的用户简档。至少一个处理器基于用户偏好来监视包括万维网，感兴趣的商业网站和在线社交媒体的信息源。基于信息源获得的数据，基于由至少一个处理器根据用户偏好根据呈现格式作为聚合信息的监视来呈现。所述至少一个处理器基于对所述数据的至少一个信息源的改变以及对所述用户简档的改变来触发对所呈现的聚合信息的更新。

4. 发明申请

US20110144995A1 SYSTEM AND METHOD FOR TIGHTLY COUPLING AUTOMATIC SPEECH RECOGNITION AND SEARCH 有权
标题翻译：用于轻松连接自动语音识别和搜索的系统和方法
公开(公告)号：US20110144995A1
公开(公告)日：2011-06-16
申请号：US12638649
申请日：2009-12-15
申请人： Srinivas BANGALORE , Taniya MISHRA
发明人： Srinivas BANGALORE , Taniya MISHRA
IPC分类号： G10L15/00 , G06F17/30
CPC分类号： G10L15/18 , G06F17/30637 , G06F17/30663 , G10L15/083
摘要： Disclosed herein are systems, methods, and computer-readable storage media for performing a search. A system configured to practice the method first receives from an automatic speech recognition (ASR) system a word lattice based on speech query and receives indexed documents from an information repository. The system composes, based on the word lattice and the indexed documents, at least one triple including a query word, selected indexed document, and weight. The system generates an N-best path through the word lattice based on the at least one triple and re-ranks ASR output based on the N-best path. The system aggregates each weight across the query words to generate N-best listings and returns search results to the speech query based on the re-ranked ASR output and the N-best listings. The lattice can be a confusion network, the arc density of which can be adjusted for a desired performance level.
摘要翻译：本文公开了用于执行搜索的系统，方法和计算机可读存储介质。配置为实施该方法的系统首先从自动语音识别（ASR）系统接收基于语音查询的字格，并从信息库接收索引的文档。该系统基于字格和索引文档，组合至少一个包括查询词，选择的索引文档和权重的三元组。该系统基于至少一个三重生成通过该字格的N个最佳路径，并且基于该N最佳路径重新排列ASR输出。系统通过查询字聚合每个权重，以产生N最佳列表，并根据重新排列的ASR输出和N最佳列表将搜索结果返回给语音查询。晶格可以是混淆网络，其电弧密度可以针对期望的性能水平进行调整。

5. 发明申请

US20120221331A1 Method and Apparatus for Automatically Building Conversational Systems 有权
标题翻译：自动构建对话系统的方法和装置
公开(公告)号：US20120221331A1
公开(公告)日：2012-08-30
申请号：US13465659
申请日：2012-05-07
申请人： Srinivas BANGALORE , Mazin G. Rahim , Junlan Feng
发明人： Srinivas BANGALORE , Mazin G. Rahim , Junlan Feng
IPC分类号： G10L15/26
CPC分类号： G06F17/243 , G06Q10/06311 , G06Q30/0201 , G06Q30/0635 , H04L12/6418 , H04M3/4938 , H04M7/0009 , H04M7/0036 , H04M2201/40 , H04M2201/60 , H04M2203/355
摘要： A system and method provides a natural language interface to world-wide web content. Either in advance or dynamically, webpage content is parsed using a parsing algorithm. A person using a telephone interface can provide speech information, which is converted to text and used to automatically fill in input fields on a webpage form. The form is then submitted to a database search and a response is generated. Information contained on the responsive webpage is extracted and converted to speech via a text-to-speech engine and communicated to the person.
摘要翻译：系统和方法为世界各地的Web内容提供了一种自然语言界面。提前或动态地，使用解析算法解析网页内容。使用电话接口的人可以提供语音信息，其被转换成文本并用于自动填写网页表单上的输入字段。然后将表单提交到数据库搜索，并生成响应。包含在响应网页上的信息被提取并经由文本到语音引擎转换成语音，并传达给该人。

6. 发明申请

US20090119102A1 SYSTEM AND METHOD OF EXPLOITING PROSODIC FEATURES FOR DIALOG ACT TAGGING IN A DISCRIMINATIVE MODELING FRAMEWORK 有权
标题翻译：系统和方法在辨别建模框架中开展对话法定标签的重要特征
公开(公告)号：US20090119102A1
公开(公告)日：2009-05-07
申请号：US11933739
申请日：2007-11-01
申请人： Srinivas BANGALORE , Vivek Kumar RANGARAJAN SRIDHAR
发明人： Srinivas BANGALORE , Vivek Kumar RANGARAJAN SRIDHAR
IPC分类号： G10L15/00
CPC分类号： G10L15/1807 , G10L25/90
摘要： Disclosed are a system and method for exploiting information in an utterance for dialog act tagging. An exemplary method includes receiving a user utterance, computing at periodic intervals at least one parameter in the user utterance, quantizing the at least one parameter at each periodic interval, approximating conditional probabilities using an n-gram over a sliding window over the periodic intervals and tagging the utterance as a dialog act based on the approximated conditional probabilities.
摘要翻译：公开了一种用于对话行为标记的话语中利用信息的系统和方法。一种示例性方法包括接收用户话语，以周期性间隔计算用户话语中的至少一个参数，在每个周期性间隔量化所述至少一个参数，使用在周期性间隔上的滑动窗口上的n-gram近似条件概率，以及基于近似条件概率将话语标记为对话动作。

7. 发明申请

US20130144616A1 SYSTEM AND METHOD FOR MACHINE-MEDIATED HUMAN-HUMAN CONVERSATION 有权
标题翻译：用于机器人媒体人际交往的系统与方法
公开(公告)号：US20130144616A1
公开(公告)日：2013-06-06
申请号：US13311852
申请日：2011-12-06
申请人： Srinivas BANGALORE
发明人： Srinivas BANGALORE
IPC分类号： G10L21/02 , G10L15/00 , G10L11/00
CPC分类号： G10L15/075 , G10L15/1822 , G10L15/197 , G10L15/20 , G10L15/25 , G10L17/22 , G10L25/84 , G10L2015/223 , G10L2015/228
摘要： Disclosed herein are systems, methods, and non-transitory computer-readable storage media for processing speech. A system configured to practice the method monitors user utterances to generate a conversation context. Then the system receives a current user utterance independent of non-natural language input intended to trigger speech processing. The system compares the current user utterance to the conversation context to generate a context similarity score, and if the context similarity score is above a threshold, incorporates the current user utterance into the conversation context. If the context similarity score is below the threshold, the system discards the current user utterance. The system can compare the current user utterance to the conversation context based on an n-gram distribution, a perplexity score, and a perplexity threshold. Alternately, the system can use a task model to compare the current user utterance to the conversation context.
摘要翻译：本文公开了用于处理语音的系统，方法和非暂时的计算机可读存储介质。被配置为练习该方法的系统监视用户话语以产生会话上下文。然后，系统接收与用于触发语音处理的非自然语言输入无关的当前用户话语。该系统将当前用户话语与对话上下文进行比较，以产生上下文相似性得分，并且如果上下文相似性得分高于阈值，则将当前用户话语合并到对话上下文中。如果上下文相似性得分低于阈值，则系统丢弃当前用户的话语。该系统可以基于n-gram分布，困惑度分数和困惑阈值将当前用户话语与对话上下文进行比较。或者，系统可以使用任务模型来将当前用户话语与对话上下文进行比较。

8. 发明申请

US20100100515A1 TEXT EDIT TRACKER 有权
标题翻译：文字编辑跟踪器
公开(公告)号：US20100100515A1
公开(公告)日：2010-04-22
申请号：US12252732
申请日：2008-10-16
申请人： Srinivas BANGALORE , David J. SMITH
发明人： Srinivas BANGALORE , David J. SMITH
IPC分类号： G06N5/02 , G06F17/21
CPC分类号： G06F17/248
摘要： A method for monitoring edits to a template for responding to an incoming communication includes categorizing the incoming communication into a category associated with the template for a response to the incoming communication. The method also includes determining distances between the template and each of a set of responses based on the template, at a predetermined level of granularity. The method also includes coding the template in accordance with the determined distances and displaying the coded template. A method for extracting a new template based on responses to an existing template includes selecting factors that affect quantitative measures for preparing a response to the incoming communication. The method includes using a mathematical model of the factors to cluster a set of responses created based on the existing template into two clusters. The method further includes restricting a first cluster centroid to be the existing template and searching for a second cluster centroid for a second cluster.
摘要翻译：用于监视对模板的编辑以响应传入通信的方法包括将传入通信分类为与模板相关联的类别以对于进入通信的响应。该方法还包括以预定的粒度级确定基于模板的模板与一组响应中的每一个之间的距离。该方法还包括根据确定的距离对模板进行编码并显示编码的模板。基于对现有模板的响应来提取新模板的方法包括选择影响对进入通信的响应的定量测量的因素。该方法包括使用这些因素的数学模型将基于现有模板创建的一组响应聚类成两个聚类。该方法还包括将第一聚类中心限制为现有模板并搜索第二聚簇的第二聚类质心。

9. 发明申请

US20090192838A1 SYSTEM AND METHOD FOR OPTIMIZING RESPONSE HANDLING TIME AND CUSTOMER SATISFACTION SCORES 有权
标题翻译：优化响应处理时间和客户满意度的系统和方法
公开(公告)号：US20090192838A1
公开(公告)日：2009-07-30
申请号：US12019821
申请日：2008-01-25
申请人： Srinivas BANGALORE , Mazin Gilbert
发明人： Srinivas BANGALORE , Mazin Gilbert
IPC分类号： G06Q10/00
CPC分类号： H04L51/02 , G06Q10/06 , G06Q10/06311 , G06Q10/063112 , G06Q30/0207 , G06Q30/0245
摘要： A system and method disclosed for using and updating a database of template responses for a live agent in response to user communications. The method includes computing an average string distance between each response from a live agent and a template, use to generate the response, modifying the computed average string distance based on a customer satisfaction score associated with each response and selecting a response that minimizes the computed average string distance and maximizes customer satisfaction. Upon receiving a further communication on a certain issue, the system presents a prototype response that has been added to the template database to the live agent for use in generating a response to the further communication that reduces handling time and increases customer satisfaction.
摘要翻译：公开了用于响应于用户通信使用和更新活动代理的模板响应的数据库的系统和方法。该方法包括计算来自活动代理和模板的每个响应之间的平均字符串距离，用于生成响应，基于与每个响应相关联的客户满意度得分修改所计算的平均字符串距离，并且选择使计算出的平均值最小化的响应弦距，并最大化客户满意度。在一个特定的问题上接收到进一步的通信之后，系统呈现已经被添加到模板数据库中的实时代理的原型响应，用于产生对进一步通信的响应，这减少了处理时间并提高了客户满意度。

10. 发明申请

US20130144594A1 SYSTEM AND METHOD FOR COLLABORATIVE LANGUAGE TRANSLATION 有权
标题翻译：协同语言翻译的系统与方法
公开(公告)号：US20130144594A1
公开(公告)日：2013-06-06
申请号：US13311836
申请日：2011-12-06
申请人： Srinivas BANGALORE , Kateryna Kuksenok
发明人： Srinivas BANGALORE , Kateryna Kuksenok
IPC分类号： G06F17/28
CPC分类号： G06F17/2854 , G06F3/04842 , G06F17/2836 , G06F17/289
摘要： Disclosed herein are systems, methods, and non-transitory computer-readable storage media for presenting a machine translation and alternative translations to a user, where a selection of any particular alternative translation results in the re-ranking of the remaining alternatives. The system then presents these re-ranked alternatives to the user, who can continue proofing the machine translation using the re-ranked alternatives or by typing an improved translation. This process continues until the user indicates that the current portion of the translation is complete, at which point the system moves to the next portion.
摘要翻译：本文公开了用于向用户呈现机器翻译和替代翻译的系统，方法和非暂时的计算机可读存储介质，其中任何特定替代翻译的选择导致其余替代方案的重新排序。然后，该系统将这些重新排列的替代品呈现给用户，他们可以使用重新排列的替代品或通过输入改进的翻译来继续打印机器翻译。该过程继续，直到用户指示翻译的当前部分完成，在该点系统移动到下一部分。

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