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    • 4. 发明申请
    • KNOWLEDGE ARTICLE WORKFLOW MANAGEMENT
    • 知识产权工作流程管理
    • US20110276535A1
    • 2011-11-10
    • US12895833
    • 2010-09-30
    • Olivier PinEtienne GiraudyOrjan KjellbergMark FischerSteven TammVaradarajan Rajaram
    • Olivier PinEtienne GiraudyOrjan KjellbergMark FischerSteven TammVaradarajan Rajaram
    • G06F17/00
    • G06Q10/10
    • A computer implemented method a document management workflow in a multi-tenant system environment is disclosed. The method includes receiving instructions to create a composition a document. The document is encapsulated in a knowledge article version and the knowledge article version having a document category. The knowledge article version is associated with a knowledge article. The method further includes invoking the document management workflow that is specific to the knowledge article, the knowledge article version and the document category and configuring the document management workflow to include a plurality of workflow steps based on the knowledge article, the knowledge article version and the document category. Each of the plurality of workflow steps are then associated with one or more triggers and actor roles. The actor roles define permissible actions in each of the plurality of workflow steps. Data in the knowledge article and the knowledge article version are configured to be updated with the movement of a document in the plurality of workflow steps. The document management workflow provides cyclic processing steps with no termination state.
    • 公开了一种在多租户系统环境中的文档管理工作流程的计算机实现方法。 该方法包括接收用于创建文档的组合的指令。 该文档封装在知识文章版本中,知识文章版本具有文档类别。 知识文章版本与知识文章相关联。 该方法还包括调用特定于知识文章,知识文章版本和文档类别的文档管理工作流,并且将文档管理工作流配置为包括基于知识文章,知识文章版本和 文件类别。 然后,多个工作流步骤中的每一个与一个或多个触发器和演员角色相关联。 演员角色定义了多个工作流程步骤中的每一个中的允许动作。 知识文章和知识文章版本中的数据被配置为随着多个工作流步骤中文档的移动而被更新。 文档管理工作流提供无终止状态的循环处理步骤。
    • 5. 发明申请
    • KNOWLEDGE BASE COMPUTER MANAGEMENT NETWORK
    • 知识型基础计算机管理网络
    • US20110276601A1
    • 2011-11-10
    • US13100767
    • 2011-05-04
    • Olivier Y. PinEtienne GiraudyOrjan KjellbergMark A. Fischer
    • Olivier Y. PinEtienne GiraudyOrjan KjellbergMark A. Fischer
    • G06F17/30
    • G06F16/28G06F16/2343
    • The present invention features a computer implemented method and network for managing a knowledge base stored in a multi-tenant architecture. The method includes storing information corresponding to a plurality of KnowledgeArticles amongst a plurality of tables. Information in a first of the plurality of tables includes data corresponding to an online version of said KnowledgeArticles and data related to changes to the KnowledgeArticles. Information contained in a second table comprises a subset of the data that is independent of the data related to the changes. Changes to the KnowledgeArticles are recorded in the second table in response to changes made to the first table. Access to information in the first table is restricted access to users having write access to said KnowledgeArticles.
    • 本发明的特征在于一种用于管理存储在多租户架构中的知识库的计算机实现的方法和网络。 该方法包括在多个表中存储与多个知识文本相对应的信息。 多个表中的第一个表中的信息包括对应于所述知识文章的在线版本的数据和与知识文章的改变有关的数据。 包含在第二表中的信息包括独立于与变化相关的数据的数据的子集。 响应于对第一个表的更改,第二个表中将记录对KnowledgeArticles的更改。 访问第一个表中的信息是对具有对所述KnowledgeArticles的写访问权限的用户的访问受限制。