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    • 1. 发明授权
    • Multi-modal sales applications
    • 多模式销售应用程序
    • US07603291B2
    • 2009-10-13
    • US10743348
    • 2003-12-23
    • Samir RaiyaniJie WengLi GongJordan AndersonWai OrJu-Kay KwekJohn Hanley
    • Samir RaiyaniJie WengLi GongJordan AndersonWai OrJu-Kay KwekJohn Hanley
    • G06Q30/00
    • G06Q30/02G06Q30/0201G06Q30/0267G06Q30/0623G06Q30/0631G06Q30/0633G06Q30/0641G06Q40/04
    • A sales system is described that enables fast, efficient shopping by customers, and thereby increases sales and encourages customer loyalty, while simultaneously improving store management. An electronic device, which may be mobile or stationary, and which may belong or be assigned to (or accessed by) each customer, is used to access shopping information that might not otherwise be available to the customer during shopping. For example, a personal digital assistant or information kiosk may be used to provide specific product information and complete a sale thereof, or to provide suggested purchase lists and best routes through the store during shopping. The sales system is multi-modal, so that a plurality of input modalities (such as voice or auto-id techniques) are simultaneously available to the customer. Additionally, because it is multi-modal, the system can communicate with other store items, such as shelves or shopping carts, to gain (and integrate) information about customers and the products the customers are purchasing.
    • 描述了一种销售系统,可以实现客户快速,高效的购物,从而增加销售并鼓励顾客忠诚度,同时提高店面管理水平。 可以是移动或固定的并且可以属于或被分配给每个客户(或由每个客户访问的)的电子设备用于访问在购物期间可能无法为客户提供的购物信息。 例如,可以使用个人数字助理或信息亭来提供特定的产品信息并完成其销售,或者在购物期间通过商店提供建议的购买清单和最佳路线。 销售系统是多模式的,使得多个输入模式(例如语音或自动识别技术)可以同时向客户提供。 另外,由于它是多模式的,所以系统可以与其他商店(如货架或购物车)进行通信,以获得(并整合)客户信息和客户购买的产品。
    • 2. 发明申请
    • Multimodal markup language tags
    • 多模式标记语言标签
    • US20060150082A1
    • 2006-07-06
    • US11025594
    • 2004-12-30
    • Samir RaiyaniMatthias WinklerJu-Kay KwekWai OrJohn Hanley
    • Samir RaiyaniMatthias WinklerJu-Kay KwekWai OrJohn Hanley
    • G06F17/00
    • G06F16/986
    • A multimodal system may include a user device, a multimodal application, and an application server. The user device includes a multimodal browser operable to receive web content in a multimodal markup language for presentation. The multimodal application includes interfaces implemented as server pages using multimodal markup language tags including tag attributes. The multimodal markup language tags are operable to present interface elements of the server pages in one or more modes and to accept input associated with the interface elements in one or more input modalities. The application server is operable to process the multimodal markup language tags such that the server pages implemented using the multimodal markup language tags can be displayed on the multimodal browser.
    • 多模式系统可以包括用户设备,多模式应用和应用服务器。 用户设备包括多模式浏览器,可操作用于以多模式标记语言接收web内容以供呈现。 多模式应用程序包括使用包括标签属性的多模式标记语言标签实现为服务器页面的接口。 多模式标记语言标签可用于以一种或多种模式呈现服务器页面的接口元件,并且接受与一个或多个输入模态中的界面元素相关联的输入。 应用服务器可操作来处理多模式标记语言标签,使得使用多模式标记语言标签实现的服务器页面可以显示在多模式浏览器上。
    • 5. 发明授权
    • Cover sheets used for diagnosis
    • 用于诊断的封面
    • US09036174B2
    • 2015-05-19
    • US13276545
    • 2011-10-19
    • John HanleyRobert R. PriceDavid Garcia
    • John HanleyRobert R. PriceDavid Garcia
    • G06K15/00G03G15/00
    • G03G15/5079G03G15/55
    • A method and system collects diagnostic data for use in diagnosing existing and potential image quality issues related to a printer. Document cover sheets and/or electronic versions of the cover sheets are routinely collected, even when there has been no reported image quality issue, to preserve a historical record of the output of the printer over an extended time period. The historical record of the images on the routinely collected cover sheets and/or electronic versions of the cover sheets include data useful in diagnosing existing and potential image quality issues related to substantive pages of the documents processed by the printer.
    • 方法和系统收集用于诊断与打印机相关的现有和潜在图像质量问题的诊断数据。 即使没有报告的图像质量问题,也可以定期收集封面的文件封面和/或电子版本,以便在延长的时间段内保留打印机输出的历史记录。 常规收集的封面和/或封面的电子版本上的图像的历史记录包括用于诊断与由打印机处理的文档的实质页相关的现有和潜在图像质量问题的数据。
    • 9. 发明申请
    • COVER SHEETS USED FOR DIAGNOSIS
    • 用于诊断的封面
    • US20130100471A1
    • 2013-04-25
    • US13276545
    • 2011-10-19
    • John HanleyRobert PriceDavid Garcia
    • John HanleyRobert PriceDavid Garcia
    • G06K15/00
    • G03G15/5079G03G15/55
    • A method and system collects diagnostic data for use in diagnosing existing and potential image quality issues related to a printer. Document cover sheets and/or electronic versions of the cover sheets are routinely collected, even when there has been no reported image quality issue, to preserve a historical record of the output of the printer over an extended time period. The historical record of the images on the routinely collected cover sheets and/or electronic versions of the cover sheets include data useful in diagnosing existing and potential image quality issues related to substantive pages of the documents processed by the printer.
    • 方法和系统收集用于诊断与打印机相关的现有和潜在图像质量问题的诊断数据。 即使没有报告的图像质量问题,也可以定期收集封面的文件封面和/或电子版本,以便在延长的时间段内保留打印机输出的历史记录。 常规收集的封面和/或封面的电子版本上的图像的历史记录包括用于诊断与由打印机处理的文档的实质页相关的现有和潜在图像质量问题的数据。