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    • 3. 发明申请
    • Electronic mail connector
    • 电子邮件连接器
    • US20080270550A1
    • 2008-10-30
    • US11796788
    • 2007-04-30
    • Dominic J. PouzinIlana Rae SmithShashi RanjanDavid Robert Shutt
    • Dominic J. PouzinIlana Rae SmithShashi RanjanDavid Robert Shutt
    • G06F15/16
    • G06Q30/06
    • Technologies are described herein for providing a bi-direction e-mail transport between a management (“CRM”) server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer. If any e-mail messages are pending send, the e-mail connector retrieves the e-mail messages from the CRM server computer. The e-mail connector then communicates with an e-mail server computer to send the retrieved e-mail messages to their intended recipients. The e-mail connector may also retrieve e-mail messages from the e-mail server computer and determine whether the e-mail messages are CRM related. If the e-mail messages are CRM related, the e-mail connector is operative to transmit the CRM-related e-mails to the CRM server.
    • 本文描述了在管理(“CRM”)服务器计算机和电子邮件服务器计算机之间提供双向电子邮件传输的技术。 电子邮件连接器与CRM服务器计算机进行通信,以确定在CRM服务器计算机上是否有待发送的任何电子邮件消息。 如果任何电子邮件等待发送,电子邮件连接器将从CRM服务器计算机检索电子邮件。 电子邮件连接器然后与电子邮件服务器计算机进行通信,以将检索到的电子邮件发送到其预期的收件人。 电子邮件连接器还可以从电子邮件服务器计算机检索电子邮件消息,并确定电子邮件消息是否与CRM相关。 如果电子邮件与CRM相关,电子邮件连接器可以将CRM相关的电子邮件传送到CRM服务器。
    • 4. 发明申请
    • Identifying and correlating electronic mail messages
    • 识别和关联电子邮件
    • US20080275957A1
    • 2008-11-06
    • US11799990
    • 2007-05-03
    • Dominic J. PouzinIlana Rae Smith
    • Dominic J. PouzinIlana Rae Smith
    • G06F15/16G06F12/00
    • G06Q10/107
    • Technologies are described herein for identifying and correlating e-mail messages. The contents of the subject and recipients fields of e-mail messages received at and sent from a computing system are hashed and stored in a database. When an incoming e-mail message is received at the computing system, the contents of its subject and recipients fields are also hashed. A search is then made of the database to locate e-mail messages identified in the database that have a sufficient number of subject and address hash values that match the subject and address hash values generated for the incoming e-mail message so that the messages may be correlated. A correlation is made between the incoming e-mail message and the best matching e-mail message located during the search of the database.
    • 这里描述了用于识别和关联电子邮件消息的技术。 从计算系统接收并发送的电子邮件的主题和收件人字段的内容被散列并存储在数据库中。 当在计算系统接收到收到的电子邮件消息时,其主题和收件人字段的内容也被散列。 然后,搜索数据库以查找在数据库中标识的电子邮件消息,该电子邮件消息具有足够数量的主题和地址哈希值,其匹配与传入电子邮件消息相对应的主题和地址哈希值,使得消息可以 相关。 在进入的电子邮件消息和位于数据库搜索期间的最佳匹配电子邮件消息之间进行相关。
    • 5. 发明授权
    • Electronic mail connector
    • 电子邮件连接器
    • US08352553B2
    • 2013-01-08
    • US11796788
    • 2007-04-30
    • Dominic J. PouzinIlana Rae SmithShashi RanjanDavid Robert Shutt
    • Dominic J. PouzinIlana Rae SmithShashi RanjanDavid Robert Shutt
    • G06F15/16
    • G06Q30/06
    • Technologies are described herein for providing a bi-direction e-mail transport between a management (“CRM”) server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer. If any e-mail messages are pending send, the e-mail connector retrieves the e-mail messages from the CRM server computer. The e-mail connector then communicates with an e-mail server computer to send the retrieved e-mail messages to their intended recipients. The e-mail connector may also retrieve e-mail messages from the e-mail server computer and determine whether the e-mail messages are CRM related. If the e-mail messages are CRM related, the e-mail connector is operative to transmit the CRM-related e-mails to the CRM server.
    • 这里描述了在管理(CRM)服务器计算机和电子邮件服务器计算机之间提供双向电子邮件传输的技术。 电子邮件连接器与CRM服务器计算机进行通信,以确定在CRM服务器计算机上是否有待发送的任何电子邮件消息。 如果任何电子邮件等待发送,电子邮件连接器将从CRM服务器计算机检索电子邮件。 电子邮件连接器然后与电子邮件服务器计算机进行通信,以将检索到的电子邮件发送到其预期的收件人。 电子邮件连接器还可以从电子邮件服务器计算机检索电子邮件消息,并确定电子邮件消息是否与CRM相关。 如果电子邮件与CRM相关,电子邮件连接器可以将CRM相关的电子邮件传送到CRM服务器。
    • 6. 发明授权
    • Identifying and correlating electronic mail messages
    • 识别和关联电子邮件
    • US08423616B2
    • 2013-04-16
    • US11799990
    • 2007-05-03
    • Dominic J. PouzinIlana Rae Smith
    • Dominic J. PouzinIlana Rae Smith
    • G06F15/16G06F15/173G06F15/177
    • G06Q10/107
    • Technologies are described herein for identifying and correlating e-mail messages. The contents of the subject and recipients fields of e-mail messages received at and sent from a computing system are hashed and stored in a database. When an incoming e-mail message is received at the computing system, the contents of its subject and recipients fields are also hashed. A search is then made of the database to locate e-mail messages identified in the database that have a sufficient number of subject and address hash values that match the subject and address hash values generated for the incoming e-mail message so that the messages may be correlated. A correlation is made between the incoming e-mail message and the best matching e-mail message located during the search of the database.
    • 这里描述了用于识别和关联电子邮件消息的技术。 从计算系统接收并发送的电子邮件的主题和收件人字段的内容被散列并存储在数据库中。 当在计算系统接收到收到的电子邮件消息时,其主题和收件人字段的内容也被散列。 然后,搜索数据库以查找在数据库中标识的电子邮件消息,该电子邮件消息具有足够数量的主题和地址哈希值,其匹配与传入电子邮件消息相对应的主题和地址哈希值,使得消息可以 相关。 在进入的电子邮件消息和位于数据库搜索期间的最佳匹配电子邮件消息之间进行相关。