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2. 发明申请

US20050262237A1 Dynamic incident tracking and investigation in service monitors 审中-公开
标题翻译：服务监控中的动态事件跟踪和调查
公开(公告)号：US20050262237A1
公开(公告)日：2005-11-24
申请号：US10962331
申请日：2004-10-08
申请人： Cathy Fulton , Benjamin Haley , Jason Spofford
发明人： Cathy Fulton , Benjamin Haley , Jason Spofford
IPC分类号： G06F15/173 , H04L12/26
CPC分类号： H04L43/0882 , H04L43/062 , H04L43/065 , H04L43/0811 , H04L43/16
摘要： A method for a service monitor of a computing environment includes monitoring application network transactions and behaviors for the computing environment, the computing environment including client subnets accessing servers, the monitoring independent of client site monitors; decomposing the monitored transactions and behaviors into network, server and application quality components; using the components to identify services, servers and client subnets as associated with a quality issue; and implementing an active investigation on the services, servers and client subnets to gather statistical data to assist root cause analysis independent of a network monitoring interruption; The quality issue might be a performance issue, such as excessive response times, excessive loss rates, or small transfer rates. The quality issue might be an availability issue, such as an unreachable network node or a missing web page. The service monitor includes an event detection module configured to decompose the monitored transactions and behaviors into network, server and application quality components and to use the components to identify services, servers and client subnets as being associated with a quality issue. The monitor also includes active investigation modules networked to gather statistical data according to criteria to assist root cause analysis without monitoring interruption.
摘要翻译：一种用于计算环境的服务监视器的方法包括监视计算环境的应用网络事务和行为，所述计算环境包括客户端子网访问服务器，独立于客户端站点监视器的监视; 将监控的事务和行为分解为网络，服务器和应用程序质量组件; 使用组件来识别与质量问题相关联的服务，服务器和客户端子网; 对服务，服务器和客户端子网进行积极调查，收集统计数据，辅助根本原因分析，独立于网络监控中断; 质量问题可能是一个性能问题，例如响应时间过长，损失率过高或传输率低。质量问题可能是可用性问题，例如无法访问的网络节点或缺少的网页。服务监视器包括事件检测模块，其被配置为将监视的事务和行为分解为网络，服务器和应用质量组件，并且使用组件来将服务，服务器和客户端子网识别为与质量问题相关联。监控器还包括网络化的主动调查模块，根据标准收集统计数据，辅助根本原因分析，无需监控中断。

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